A total disappointment!

Written: 25 june 2019
Travel time: 18 — 26 june 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 3.0
Good afternoon, dear forum users and guests of the site! I will try to briefly describe the stay in this hotel. And so, in order about everything. Arrived in Antalya early in the morning on 06/18/2019 by flight from Tyumen. We arrived at the hotel by a shared transfer from Anex Tour with a stop at 4 other hotels. Travel time from the airport was about 1 hour 20 minutes. The first impression about the hotel was that we first got into some kind of "gypsy camp", since in the lobby near the reception almost all the sofas at this early hour were occupied by those tourists who arrived a little earlier or were preparing to leave for the airport. Most of the "guests" simply slept on these sofas and finding a free place for a short rest after the flight was not an easy task. About "meeting with champagne" and speech could not be. Almost immediately after entering this hall, a hotel employee took our passports and a check-in voucher, after which he said that at 9-00 his "chef" would come to deal with the issue of our accommodation. Considering that the time of arrival at the hotel was early (about 6-30 am), we decided to get acquainted with the territory of the hotel and go for breakfast. At the entrance to the main restaurant, but I would call it a dining room, it became immediately clear that this establishment does not have any dress code at all and no one cares who and what is wearing when visiting the "restaurant". Already from 7-00 a lot of guests come to the dining room, and only soon it became clear to me that after breakfast, or even before it, people are in a hurry to take "loungers" on the beach in the shade from the scorching sun. All rooms in the dining room are without air conditioning at all, so the smell of cooking is ubiquitous throughout the "restaurant" and very quickly all clothes absorb this "aroma". On the second, third, fourth and subsequent days, it became clear that a variety of menus in this establishment should not be expected. For example, the same "grilled cutlets" that were for dinner yesterday are already laid out on the buffet for lunch today. Quite "wise", from my point of view, "a marketing ploy" that allows you to turn cooking into waste-free production. Fish dishes in this "restaurant" are rare and from some low-grade and cheap fish. The variety of first courses at lunch is limited to two, maximum three soups. The queue for the distribution of borscht is lined up as "for rationing bread in besieged Leningrad. " The choice of meat is not great and is also monotonous, most often represented by overcooked chicken wings, stewed turkey and the above-described "grilled cutlets" (which are always available). The waiters are almost all Russian-speaking, most often immigrants from the countries of Central Asia. Service at "3 with a minus", because it's faster to bring yourself a drink to the table than to wait for this service from the waiter. There is NO children's menu at all, except for a fridge with yogurts and a couple of milkshakes. All children "from young to old" are content with food from a common buffet. The whole "restaurant" constantly resembles a "big anthill", so you should always be ready to look for a free table to accommodate the whole family at one table.
Continuing about the settlement, I would like to note that using a proven method, we "got" a good room and already at 9-00 we were able to accommodate in it. There were no complaints about cleaning the room, changing bed linen and replenishing the mini-bar.
There is no air conditioning in the corridors of the hotel buildings, in the elevators and the "Davidoff" bar, and in the lobby near the reception there is too little ventilation and the air is rather "heavy". The elevators, which are located to the right of the entrance to the dining room, were very often out of order, and if they worked, they were always very stuffy and constant dampness on the floor from the fact that many "guests" after swimming in the sea or in the pools immediately go up to the one they need floor in wet swimsuits, shorts and swimming trunks.

Children's animation is also not impressed. Often, "mini-disco" and other activities (jumping on trampolines, for example) are held with children in the hall, the floor of which, as well as the floor of the corridors in the buildings, is covered with carpet that absorbs dust and odors from spilled drinks and stains from ice cream, etc.
I will not write much about the beach. The water at the entrance to the sea is almost always muddy and often dirty, so there was no particular desire and sense to occupy "sunbeds" in the shade on the beach.
It is worth noting that near the beach you can have lunch or dinner in a bar where there are not as many guests as in a general "restaurant", but there is also no variety in the menu.
Many write that the hotel conquers its guests with a variety of imported alcoholic beverages (more than 140 varieties), but most of the guests are children who do not need this assortment at all and are indifferent. After visiting the Irish pub ("18+"), the first two hours of my stay in which are free, I did not get much impression from the quality of drinks, after which I no longer wanted to visit the second bar with elite varieties of Hennessy. In the lobby bar on the "0" floor, queues often form, and bartenders, using short breaks, pour themselves champagne, which is "free" for everyone (and for them, apparently, too), thereby showing disrespect for others .
The only thing I liked was the evening shows, which take place daily at 21-15 and 21-30.
Definitely I will not recommend this "hotel" for a holiday to my friends and acquaintances!
Translated automatically from Russian. View original