Problem numbers. The hotel is literally falling apart.

Written: 9 august 2020
Travel time: 8 — 15 august 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 4.0
Food: 4.0
Amenities: 5.0
We booked the Gural Premier Tekirova hotel by early booking, but since it did not open, we changed it to Sueno hotel deluxe belek. We booked through Coral Travel, who deceived us, we paid 50% of the cost for the Republic of Belarus in the winter, and in August, at the peak of the season, we flew to the hotel for the price of August. They also deceived with the category of the room, posted unreliable photos of the room on the site, sold the standard sea view, which does not exist in the hotel, and it turned out to be an eco-room, where instead of beds there are sofas, there is no mirror. Other operators sell these numbers much cheaper. But this was only the beginning of the problems, settled in a room with a faulty lock. The room is at the end of the corridor, the corridor is very long. For two days of stay, we were forced to go to the reception 4 times. At 22 o'clock with a sleeping child in my arms I had to go again. This is not a vacation - this is a mockery! You come to the reception and stand in line of dissatisfied tourists, at any time of the day.
Translated automatically from Russian. View original

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