Better look for another option

Written: 31 october 2020
Travel time: 6 — 26 october 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 2.0
I wish I could write the truth. . .
- no one speaks Russian on Guest relations;
- there is no imported alcohol from the word at all;
- do not waste time on a la carte, the dining room tastes better and the assortment is larger;
- no more than half of the friendly staff, the rest you somehow got already;
- in the dining room, the staff mainly serves only foreigners, maybe because of the tip, maybe for other reasons;
- from fruits, only apples (sometimes delicious), plums (like you're biting grass), melons (if you cut off the peel, then it's normal), grapes (as you're lucky), sliced ​ ​ ​ ​ oranges, lemons, and, in fact, that's all. Oh yes, a watermelon was once seen among people, but where and who distributed it remained a mystery
- the food is absolutely the same every day, in 20 days we managed to understand this. In other hotels of this network, the choice of snacks is much larger: donuts, ice cream in balls and durums and much more;

- covid: masks are given out in the dining room, and they even measure the temperature at the entrance to dinner, but what's the point if the thermometer initially shows 1-2 degrees lower? Upon arrival, the temperature is measured with the same "calibrated" thermometer. Therefore, in principle, there can be no patients in this hotel;
- the housing stock is old or it seems that the handles on the doors fall off, the furniture is old, the mattress is squashed so much that I put a pillow in order not to roll off it, because even turning the mattress over to the other side did not help;
- complained about the fact that mosquitoes bite both me and the child at night, to which in other words I received the answer “you don’t have much left to endure”, more than a week has passed, and Turkish bites are still itchy;
- there was no daytime animation for adults, for children by appointment;
- carefully choose family rooms, because there are those in which one room has no windows, such rooms cannot even be ventilated, and in the warm season there is simply nothing to breathe;
- after October 20, we began to "survive": the already meager assortment of food became even scarcer, cleaning the room, floors turned into a formality, after 15 hours even beach towels ended, and to the question "where? " the staff answered: "tomorrow";
- they did not give out equipment for free games of minigolf and table tennis. Professionals will not be able to play tennis either, because the concrete slabs are shaking, the court is actually 1, not two, as indicated in the description;
- smokers were very nervous both at the tables in the dining room and on the beach. Well, if the hotel is a family, then it is probably assumed that there are a lot of children there, so perhaps they should somehow be protected from cigarette smoke?
- free mini-bar in the room apparently because there is nothing but water and soda;
- my wife had a birthday, the hotel certainly congratulated us with a plate of fruit, but it was the same tasteless ones from the dining room. In other hotels, it is customary to give a card and a bottle of wine in addition to fruit;
- in the village of Bogazkent, where the hotel is located, there is a strong smell of burning at night, so the balcony cannot be opened;

- on the playground some swings are already broken, maybe because the end of the season.
For objectivity, I’ll say that there are pluses in the form of a coffee machine with natural coffee, clean shared toilets, changing room towels every day, there are Migros and other supermarkets in the village, and on Wednesdays there is a bazaar where we bought incomparable figs, strawberries, dates. The area itself is quite beautiful and well-groomed.
We will not return to this hotel and its chain.
Translated automatically from Russian. View original