Low season, winter only

Written: 22 november 2021
Travel time: 30 october — 7 november 2021
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 10.0
Cleanliness: 10.0
Food: 7.0
Amenities: 6.0
Travelers 3 adults, the Family Duplex room (two-story with two bathrooms) was chosen specifically because this category of rooms is located exclusively on the upper floors of the buildings = a guarantee that they will not “walk” on the head. In general, it justified itself - noise is not heard from neighboring rooms, from other directions - I will stop separately.
The hotel as an architectural and design project is excellent, it is felt that European architects worked. A lot is provided for the off-season and the winter period: both sheds over bars, and transitions between the three main buildings - pucks, a powerful heating system and hot water supply in the bathrooms (sometimes already too much)))) and a swimwear drying machine on the beach (essentially a centrifuge, driving through which the swimsuit can be sure that it will dry very quickly - a find for the winter season). Very cool and safe elevators, besides, each has sanitizers.
Stylish, very photogenic and tastefully decorated both the buildings and the territory of the hotel. Thoughtful design of the rooms, very high quality furniture and interior items, in decent and soothing colors, a pillow menu, ironing facilities, high-quality textiles and a very pleasant interior. Stylish, well-zoned lobby with excellent coffee and bar menu, live music and changing lighting. A good selection of shops ranging from safety pins and swimwear to interesting jewelry.

Very professional staff from the reception to the maids - everyone is trying and very friendly, efficient. I especially liked the fact that the heads of the hotel departments are constantly on the territory: they check, control, connect themselves in peak situations, due to lockdowns in the Russian Federation in November, the hotel was at a tick load, went to a stop, but the staff stoically kept pace.
GR staff: that during the settlement they took into account all our requests and completed the room with extra beds, dishes, clothes hangers, that during the stay they quickly, politely, professionally responded and helped - exceptional service.
Excellent work of the maids - the cleanliness is perfect, the replacement of all textiles daily, they noticed a convenient cleaning schedule for us, they kept everyone in the room, even at additional requests they left a window for ventilation from chemicals and ventilation from heating after cleaning, they are very friendly and diligent. Many thanks to them - such a level of service is more typical for rating city hotels, nowhere in the beach such high-quality cleaning has ever been seen.
Meals: if you like the UAI buffet, then here it is in its fullest performance, probably an exemplary, satisfying, constantly replenished assortment.
Excellent, similar to Valpolicella, wine is served in bottles at the table, good coffee. Beautiful glasses and good dishes, though a couple of times there were unwashed plates and napkins that set the tables were not constantly ironed, even in A la carte - not ideal. The ice cream is strange, apparently some additives, in its pure form, the sorbet should not stretch like chewing gum. For myself, I finally realized that the A la carte type of food is preferable for me, for gourmets, people with developed taste buds, it’s hard to find really interesting tastes, noise and smell (shifting all the flavors of dishes into one), even a decent Swede, alas, kills my appetite (( (
Now for the cons:
Heating and uniform ventilation of the main body and 2 washers connected to it is a huge problem in the low season.

As it turned out, since November 1, these buildings, regardless of the temperature outside, are heated from ventilation shafts, from which very hot air comes out + heating of the roof (in our period it was up to +35 in the sun, and the upper floors of the pucks are not covered with tree crowns - they are like once in the sun). As a result, our duplex (its upper floor) turned into a real hammam - the heat was hellish, it was impossible to turn off the ventilation, either on our own or with the help of staff. Considering that we did not close the balcony doors in principle - we constantly ventilated, it was not realistic to be located and sleep on the top floor of the room. As a result, they tried to sleep on the first floor of the room on a small sofa and extra. three of us in bed + got a cold in my ear from the constantly open balcony door.
It was impossible to close the balcony door - the air was 80+ degrees from the ventilation - you can’t keep your hand near such ventilation for a long time, and on the street there is noise until 24:00 from the animation, and from 24:00 the noise from the work of the staff - all night, some finish, others are starting. If the music has died down, the delivery of water, towels, watering begins - the staff shouts to each other, the equipment rattles, the irrigation hoses are dragged ...It's just hellish conditions for sleep - it's impossible to sleep.
When choosing other pucks (not related to the main crossings), you will have an individually working air conditioner - this is of course a plus, but the downside of this is that in the low season there can be heavy rains (on our race it rained heavily without stopping for 1.5 days - water flows ) and then you will have to run in a downpour in streams of water to a restaurant, lobby, spa - the risk of getting sick is high, especially if you are relaxing with children or with elderly parents.
Beach 200 meters - well, very little.
In the process of traveling and exploring the beach line of Belek, we developed a coefficient of 611 rooms divided by 200 meters of beach = more than 3 rooms per 1 meter of beach ...it’s just not enough for a beach hotel, the pools don’t save - only a small one is heated in the off-season at the main building, and the rest the pools cannot be used by guests for swimming and the concentration of people on the beach is over the top. In Belek, a small beach along the length of the sea line is rather the norm, and apparently that is why large recreation areas on the piers are so developed here - hoteliers gain a clear deficit of the beach area. Hence the “massacre” in the summer season for sun loungers, for places on the piers and crowding of people on the beach, hubbub and noise, with rare exceptions in Belek this is so.

Of course, it’s not a complaint against the Hotel, they tried their best to save the situation, but I can’t help but note the contingent of vacationers - whether we were so “lucky”, or, in principle, a strong level of UAI on the basis of the buffet attracts such a contingent - I don’t know, of course. But so much obscenity, chanson and rudeness have not been heard for a long time. Shaved-headed fathers of families in chains with crosses and icons with "brilliants" sipping strong alcohol in a bar in the heat to amazement + apparently their spouses are stylish in branded swimsuits, but listening to prison chanson without headphones, talking obscenely on the phone with friends / relatives.
Children who don’t know that you can’t push adults on the escalator, you can’t walk on things on a sunbed and on other guests’ towels, climb in other guests’ things with your hands up to your elbows in the sand, and in principle, that they forgot something in other people’s things - for the first time with such faced that it is impossible to wake / push someone else's lady 65+ on the beach (my mother, after not the first sleepless night, just passed out on a sun lounger) and poke something in her face.

Phone conversations on the beach with such a loud voice that it seems that in Magadan / Urengoy itself they will hear them even without a connection. And of course, mothers, usual for UAI, with children howling like beluga whales (children - I understand that neither the hotel will let them sleep with heating / noise, nor their parents, breaking the regime by going to the animation, etc. , but don’t sleep and you’ll howl ...), with 2 strollers, a scooter and three tablets used without headphones (and this is only at one table, and there are many tables ... ) in a restaurant.
Of course, we were mentally preparing for the fact that the hotel was at peak load and had been in such a situation repeatedly in August Kemer, but here, in addition to the “childish concept”, we also got a rollback to the 90s ...and this is not only in Kalista, the neighboring Selektum Luxury in reviews of friends is also characterized.


In general, about Belek, more precisely about the sea of ​ ​ this region, I would like to comment: the sea is muddy, there are many shallows, because of which, when you swim, you periodically literally cling to the sand with your knees. We walked along the coast and watched the beaches for 5 km. from Ela Quality Resort to IC Hotel Santai - in some places there are pipes, as far as I understand, with purified water, but for the first time in Turkey I encountered algae in the sea, apparently not so much purified water or I don’t know what else ...but of course to return here during the swimming season do not want at all.
The beaches of the Kundu area seem to be nearby, and also sandy, but the sand is not silty, there is no algae like in Belek, the water is clear if there is no storm. And in Belek: the sand practically does not settle to the bottom, in addition, it is still very sticky to the body - it cannot be washed off. If you visit the area, then only during the period when Kemer closes, not on a swimming holiday.

The final conclusion for discerning tourists: to come here, if possible, then only in the winter, at a time when there is definitely no swimming in the sea and there is no flow of tourists (outside of holidays and children's vacations). Choose washer housings that are not connected to the main building, so that it is possible to regulate heating / ventilation and close windows at night from noise from the territory. Also, in winter, there are no alternative sea hotels with A la carte UAI type of food - in the absence of an alternative, it is easier to perceive a Swede))).
Translated automatically from Russian. View original