Good hotel

Written: 28 october 2018
Travel time: 10 — 19 october 2018
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
We stayed at this hotel for the second time. 8 of our friends came with us, on our recommendation. Everyone was very pleased. The only thing that overshadowed our stay at the hotel was the guide Svetlana.
Such cynical rudeness, I have not seen for a long time. To be honest, her attitude towards people who came to rest just shocked me. It's just amazing how she can be kept in this position.
Special thanks to Laura for her humanity and professionalism.
We are going to come next year. We really hope that by this time, Svetlana's guide will NOT be there. ?
Translated automatically from Russian. View original