Horror!!!

Written: 31 august 2020
Travel time: 30 august — 4 september 2020
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We have a superior room - no hair dryer (attached photo), no kettle, no coffee and tea, no dishes, no free drinking water, no safe (it turns out it's only for a fee! ), although on Instagram they write that all this should be definitely in the room!
The most important!! ! We were hung in a room with closets full of other people's things (photo attached). After we came to the reception and said, change our room, we will not live there, the guy said that these are students' things, will they really bother you? I want to write to my mother! In the end, they said that there were no more rooms, a ridiculously half-empty hotel, they collected all the things - 4 huge bags and took them away !! ! Probably in another room, suddenly they will not be indignant there !!!
I would like to say, if you are open, then work with dignity, service is 0. I have been working in tourism for 9 years and for the first time such a terrible hotel !! !
Translated automatically from Russian. View original