the worst hotel

Written: 14 october 2024
Travel time: 26 — 28 september 2024
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
The most terrible disgusting hotel and staff. There, below, some person already wrote a review about this hotel, and we had the same problem, there were 14 of us on vacation. And there is an evening manager who threatens to throw you out of the hotel, demonstrates with his finger that you are finished, and kicks you out of the hotel, the fact is that the hotel is ultra all inclusive, but after 23 and later he prohibits alcoholic drinks for those who are supposedly noisy, not those who already drunk who can’t stand on their feet, I haven’t seen them like that. It would take a very long time to describe the whole situation, the employees who call themselves managers are drinking with tourists at the hotel, and if you crossed their path, then I’ll tell you right away that you’re out of luck.
after a night incident in which our guys were kicked out of the hotel on the very first day of vacation, we all went to find out why some employee has the right to behave so disgracefully, we talked at the reception with the main managers and also with our guide that our company was made up of 14 people we came to relax and have fun, that we chose this hotel, that it is ultra all-inclusive, that there is no pension here. . we explained that we do not want a repeat conflict and that we came here to relax for 14 days, 14 people, and that we are worried that there will be bullying us every day...they listened to us, they said that there will be a meeting and everything will be decided...and then we rest for the day, everything is fine...but the workers with whom we had already become friends told us that they were watching us, that you should be careful. and then evening comes...one of the animators calls us to a nightclub which is located on the territory of the hotel.
There were a lot of us there, and from our company there were about 10-12 people, and we were having fun making video footage, and we noticed that the employee who was there on the first day was watching us and was standing next to us (there is a video where you can see how he stands behind us) but that’s not the point...it happened later that one went to the toilet and when he came back into the club, this employee waves his hands and swears in his own language (he is clearly mentally unstable) our man did not react to him but simply said " fuck off" and went to our company where we were dancing, he didn’t like it and he grabbed him by the throat and it was all in front of me, of course I was indignant and started pushing him away and saying that we were going to the reception to find out everything! In the end, there were no Russian-speaking people there. we group just started filming everything...they called someone who understood Russian, that is, he said that he was also a hotel manager, but he was walking and drinking, he was not sober.

in the end, he didn’t want to listen to me as a woman, that is, he directly demonstrated that I, as a woman, was no one (there is also a video) in the end...he hit him in the eye with his fist, so that he fell, and that evening manager urged him on and began to beat him too, although our friend did not provoke, did not hit, did not yell, the entire video shows how the dialogue was conducted and how he hit. what does it have to do with me standing next to him throwing away that medendezh, I also received a blow on purpose, not accidental. . I won’t write much. . then I hit another one in the eye who was just sitting calmly on the bench...we asked to call the police and ask for help. these workers did not expect that our company was large and everyone was filming with a phone, that they threatened us that until we delete the video no one would get into the hotel, they took our phones away, they chased us to take them away. the police arrived. . and guess what? she didn't do anything...
We weren’t protected in any way; the police served only tourist hotels, and they simply wrote down a report that they had arrived, and that they would supposedly arrive in the morning so that we could write a statement. . but no one came. we sorted it out inside...the next morning we again communicated with one of the main ones and seemed to come to the conclusion that that person on duty would not be there during our vacation. but we changed the hotel because we were worried that they could catch us alone and do whatever they wanted, and we wouldn’t prove anything to anyone. since we are no one there for them. . take care of yourself, I don’t recommend this hotel to anyone, we were just a big company and they didn’t expect that each of us was filming everything on camera, and they simply couldn’t hide it, so to speak their violations.
Translated automatically from Russian. View original