Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
5.0
I am at the hotel now. Service does not pull even 3 stars ((just a disregard for tourists!
No one is responsible for anything, animations do not care about tourists, they only hold children's mini disco in the evening and that's it, there is no declared gymnastics and aerobics!
Last night they announced the Miss Hotel show, but it was not there, and people sat and just waited for 2 hours, then went to bed. And most importantly, I came now to take a towel on the map, they say there are no towels and wait 4 hours! ! ! What kind of nonsense? !
At the reception, too, could not help, they say take from the room. I'm just in shock. Even today we were in the so-called SPA, well, the level leaves much to be desired!
The behavior of the staff is inappropriate, they allow themselves different liberties with customers! The masseur does not hear (or pretends to) when you say "it hurts" and does not try to please and make it softer. Prices, by the way, for services on paper are not indicated anywhere, that is, they are simply spoken from the bulldozer.
If you go to the hammam, only to a woman!
I really want to talk to the hotel management, who does not care about the opinion of customers. There are no such employees at the reception. Will not go here again and would not recommend to anyone!
No one is responsible for anything, animations do not care about tourists, they only hold children's mini disco in the evening and that's it, there is no declared gymnastics and aerobics!
Last night they announced the Miss Hotel show, but it was not there, and people sat and just waited for 2 hours, then went to bed. And most importantly, I came now to take a towel on the map, they say there are no towels and wait 4 hours! ! ! What kind of nonsense? !
At the reception, too, could not help, they say take from the room. I'm just in shock. Even today we were in the so-called SPA, well, the level leaves much to be desired!
The behavior of the staff is inappropriate, they allow themselves different liberties with customers! The masseur does not hear (or pretends to) when you say "it hurts" and does not try to please and make it softer. Prices, by the way, for services on paper are not indicated anywhere, that is, they are simply spoken from the bulldozer.
If you go to the hammam, only to a woman!
I really want to talk to the hotel management, who does not care about the opinion of customers. There are no such employees at the reception. Will not go here again and would not recommend to anyone!
Translated automatically from Russian. View original
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