Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
7.0
Cleanliness:
8.0
Food:
7.0
Amenities:
4.0
We rest in this hotel in October 2017. We arrived on the 7th, it was raining heavily and cool for 2 days, then the weather improved, we sunbathed, swam.
So about the hotel.
They settled in right away. We had a corner room, it's bigger! The hotel is stylish, nice new interior. But the impression was that they wanted to make a modern interior from inexpensive materials and did not really control the workers during the construction, so in some places the corners on the tiles in the bathroom were knocked down, the MDF door frame began to absorb moisture and swell, poor lighting in the bathroom - it was impossible to put on makeup and other little things. At first glance, everything is fine, but if you do not look closely; ).
When checking in, the shower head broke and found a huge stain on the sheet, from the pros, everything was replaced instantly!
The soundproofing is bad, the Arabs lived in the next room, who brawled until 3 am, until we asked to be quieter. In the following days, other guests complained about them???? .
The animation is also not well thought out.
For example, animation starts at 21.30, usually it’s either a music show in the lobby, or karaoke by the pool, and the pool is under the windows! That is, if you want to go to bed earlier and get enough sleep, it will not work, because EVERYTHING is heard! True, we were so tired when we arrived (flying at night) that neither the musicians who yelled at the whole hotel nor the passing police cars on the road could stop us from immediately turning off).
I think the animation should be located so as not to interfere with the guests to relax, but the hotel does not have territory, so everything is crowded.
The food is normal, but of course not for everyone.
Why isn't it marked vegetarian or not anywhere?
I had to ask what kind of soup and so on, not convenient! No one from the staff in the kitchen really knows English ((
It was very STRAINED that 8 out of 10 plates in the restaurant were chipped !!!! ! For the first time I see this, as in a Soviet children's camp at the turn of the 90s
And cheap tablecloths ruin the whole look.
The gym and spa are open until 19.00, which is not convenient, since you usually want to come there after the beach.
Beach towels free of charge one time, when replacing pay 1.5 lire???? . Only 1.5 lire, but the attitude itself, although there is a suspicion that this was done through the peculiarity of appropriating someone else's "our" tourists.
Slow Internet! In the room it catches every other time (((although it works great on the beach!
From the followers of the Slavs, Germans, Spaniards, Arabs.
Beach. We are new to Turkey, before that we traveled on our own and to more distant destinations. The beach is 10 minutes walk. The minibus from the hotel runs every half hour, except for the main meals.
The beach sucks. Underfoot and not sand and not pebbles, some kind of mixture of this, in some places garbage.
It is strange to me that the hotel staff does not clean and ennoble their territory!
The sea is pretty.
The hotel does not have its own territory, with the exception of the restaurant and the pool, there is nowhere to go ((.
Russian-speaking administrator of the hotel, strange. Nothing can recommend what to see where to go... some kind of indifference, it seemed that in a couple of days we could tell and suggest more than she did.
The hotel is located on a small hill. If you go to the beach, you need to go down, cross one road, walk along the gas station, cross the second road through the underpass and you are on the beach. 5-10 minutes, but if you have problems with your legs, it will not be convenient.
For me it was a big minus that the hotel has no territory, nowhere to walk and wander between the trees. Sit in silence. Perhaps this applies to all hotels on this coast, or maybe we just missed this moment and did not focus the attention of the tour operator. Of course, you can go to the city and on excursions (which we did), but not everyone is as active as we are, I want to get relaxation in the hotel.
15 minutes by bus 101 to the center of Alanya.
My impressions????
The hotel is not bad, the staff is trying very hard, but apparently they just do not know what service can be improved, and how it should be. I would say this is a good European 3/4ka.
Apart from such cities as Paris, of course, there is a completely different story with hotels).
We heard a lot of admiring reviews from people who rested only in rented apartments in the Crimea and Abkhazia, but I think if you already know what 5 stars are, there will be no delight ???? . We paid 15000 UAH for 5 nights, 6 days and this is its price. He is worth the money.
We were very positive and enjoyed the trip, we spent almost the entire vacation in Cappadocia! We highly recommend!
Also take bus 101 after breakfast, go to Cleopatra beach, go up there on the cable car and from there explore the entire peninsula with the fortress, go down at the tower, walk along the shopping arcade, drink coffee on the embankment. Can I return for dinner at the hotel????
We are writing a review in order for the personel to pay attention and draw conclusions, well, and have a happy holiday for everyone.
We will not return to the hotel.
So about the hotel.
They settled in right away. We had a corner room, it's bigger! The hotel is stylish, nice new interior. But the impression was that they wanted to make a modern interior from inexpensive materials and did not really control the workers during the construction, so in some places the corners on the tiles in the bathroom were knocked down, the MDF door frame began to absorb moisture and swell, poor lighting in the bathroom - it was impossible to put on makeup and other little things. At first glance, everything is fine, but if you do not look closely; ).
When checking in, the shower head broke and found a huge stain on the sheet, from the pros, everything was replaced instantly!
The soundproofing is bad, the Arabs lived in the next room, who brawled until 3 am, until we asked to be quieter. In the following days, other guests complained about them???? .
The animation is also not well thought out.
For example, animation starts at 21.30, usually it’s either a music show in the lobby, or karaoke by the pool, and the pool is under the windows! That is, if you want to go to bed earlier and get enough sleep, it will not work, because EVERYTHING is heard! True, we were so tired when we arrived (flying at night) that neither the musicians who yelled at the whole hotel nor the passing police cars on the road could stop us from immediately turning off).
I think the animation should be located so as not to interfere with the guests to relax, but the hotel does not have territory, so everything is crowded.
The food is normal, but of course not for everyone.
Why isn't it marked vegetarian or not anywhere?
I had to ask what kind of soup and so on, not convenient! No one from the staff in the kitchen really knows English ((
It was very STRAINED that 8 out of 10 plates in the restaurant were chipped !!!! ! For the first time I see this, as in a Soviet children's camp at the turn of the 90s
And cheap tablecloths ruin the whole look.
The gym and spa are open until 19.00, which is not convenient, since you usually want to come there after the beach.
Beach towels free of charge one time, when replacing pay 1.5 lire???? . Only 1.5 lire, but the attitude itself, although there is a suspicion that this was done through the peculiarity of appropriating someone else's "our" tourists.
Slow Internet! In the room it catches every other time (((although it works great on the beach!
From the followers of the Slavs, Germans, Spaniards, Arabs.
Beach. We are new to Turkey, before that we traveled on our own and to more distant destinations. The beach is 10 minutes walk. The minibus from the hotel runs every half hour, except for the main meals.
The beach sucks. Underfoot and not sand and not pebbles, some kind of mixture of this, in some places garbage.
It is strange to me that the hotel staff does not clean and ennoble their territory!
The sea is pretty.
The hotel does not have its own territory, with the exception of the restaurant and the pool, there is nowhere to go ((.
Russian-speaking administrator of the hotel, strange. Nothing can recommend what to see where to go... some kind of indifference, it seemed that in a couple of days we could tell and suggest more than she did.
The hotel is located on a small hill. If you go to the beach, you need to go down, cross one road, walk along the gas station, cross the second road through the underpass and you are on the beach. 5-10 minutes, but if you have problems with your legs, it will not be convenient.
For me it was a big minus that the hotel has no territory, nowhere to walk and wander between the trees. Sit in silence. Perhaps this applies to all hotels on this coast, or maybe we just missed this moment and did not focus the attention of the tour operator. Of course, you can go to the city and on excursions (which we did), but not everyone is as active as we are, I want to get relaxation in the hotel.
15 minutes by bus 101 to the center of Alanya.
My impressions????
The hotel is not bad, the staff is trying very hard, but apparently they just do not know what service can be improved, and how it should be. I would say this is a good European 3/4ka.
Apart from such cities as Paris, of course, there is a completely different story with hotels).
We heard a lot of admiring reviews from people who rested only in rented apartments in the Crimea and Abkhazia, but I think if you already know what 5 stars are, there will be no delight ???? . We paid 15000 UAH for 5 nights, 6 days and this is its price. He is worth the money.
We were very positive and enjoyed the trip, we spent almost the entire vacation in Cappadocia! We highly recommend!
Also take bus 101 after breakfast, go to Cleopatra beach, go up there on the cable car and from there explore the entire peninsula with the fortress, go down at the tower, walk along the shopping arcade, drink coffee on the embankment. Can I return for dinner at the hotel????
We are writing a review in order for the personel to pay attention and draw conclusions, well, and have a happy holiday for everyone.
We will not return to the hotel.
Translated automatically from Russian. View original
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