Hotel between shitty and so-so

Written: 8 august 2021
Travel time: 1 — 9 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 2.0
Food: 5.0
Amenities: 5.0
The first thing I want to note is cleaning, change of linen and change of towels: change of linen or towels only on strict request, not on schedule. Cleaning or on from. . . bis, or in general in any way. Before leaving, I demanded to clean the room 4 times, to which I was told at the reception that the cleaning was done every other day, not every day.
The hotel itself is not ready to properly provide service to the number of rooms that it has. For food there is always a queue to take a table - you need to spend 15 minutes to find at least a table that is not clogged or not touched, there is a queue in the lobby bar.
The hotel has 2 swimming pools, large and small. There is a slide in a small pool, but it works for an hour between breakfast and lunch, and 2 hours between lunch and dinner, because. it is in close proximity to the restaurant. The large pool is open from 10 am to 6 pm, but there are always all the sun loungers and tables around it occupied.

As for 5 stars and ultra all inclusive - lies, the usual 2+ or 3- with the usual ai. In general, I do not recommend it, it can be worse here, but sometimes it seems that there is nowhere worse.
Most of the staff do not know either Russian or English, there is not even anyone to quarrel with if something is wrong.
Translated automatically from Russian. View original