Самый худший отель, в котором я был The worst hotel I've been to

The worst hotel I've been to. It was probably 4 stars at the opening in 98 since that time nothing has been updated there. Now this hotel does not pull even 2 stars. Upon check-in, they gave a room where the air conditioner did not work and there was no hot water, it is worth mentioning separately the mattresses on which it is impossible to sleep, the springs press terribly and dig into the body, in the morning everything hurts about some kind of rest, you should forget.
At the reception in the morning they promised to change in the morning to a better room. The "better" room turned out to be a kennel of 8 square meters with the same terrible mattresses on which it was impossible to sleep, but at least the air conditioner worked and there was hot water. There are constant queues in the dining room, and in order to take some water in the queue, you generally need to stand for half an hour. It is impossible to lie on the beach chairs, half of them are hard and half are squeezed like a hammock. At the end of the rest, the lock in the bathroom was also jammed with a person inside; we had to gouge the door for more than an hour in the middle of the night.
On the positive side, free wi-fi at the reception, 1 line and excellent sea. For this 3 stars. And I would put 0 out of 10 for the hotel. I would not even come here again for free.