Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
2.0
Cleanliness:
2.0
Food:
2.0
Amenities:
2.0
Rooms
Standard small room and small bathroom. The air conditioner hangs directly above the beds, its remote control is nailed to the wall. At night, I had to get up several times on and off. there is no night mode in it, it also rumbles terribly. There is no soundproofing in the room. In the main building, the rooms are located according to the principle of a well, at the bottom of the reception, so you can hear everything around the clock.
Room cleaning
Surface. Forgot to bring towels. It's nice to get out of the shower and find there's none. Detergents are also at the request of the cleaning lady. Today it is squeezing gel, tomorrow shampoo or vice versa, or maybe nothing. Body cream "in the policy of the hotel" does not appear at all.
Aquapark
Dirt everywhere, this is also, apparently, the "policy of the hotel. " They always lay on the same sun loungers, in the same place, from the first to the last day the same garbage lay nearby, i. e. never removed at all. Seams are sensitive on slides. Nobody keeps order. Some young people stand on top of the slides, it is not clear why, they sit all day long, playing on the phone or joking in their own language, making jokes or parodying tourists, in a word, having fun to the fullest. It's not even about safety.
Restaurant
Not a 5-star hotel, but a secure facility, everything is on a strict schedule. Didn't get breakfast until 9:30, you'll have a hamburger at brunch. Exactly at 9.30 the food ends, everything is washed and cleaned.
What they feed young children, I can’t even imagine. At breakfast, scrambled eggs every other day, but 14! days in a row rice porridge, a chef's masterpiece. Fresh for $8.
For lunch, lentil soup in tomato, you can also try onion or "Russian chicken", all of them, in general, almost do not differ in taste - there is one ingredient - a lot, a lot of pepper. And the rest is a standard set - hamburgers, shawarma in a bun, pasta, pizza (the only thing you can eat, but not 2 weeks! )
Lunch is from 12.30 to 14.00, but there is no food at 13.30, so hurry up!
For dinner something decent every other day, it looked like different chefs. If there was a chicken! dinner was a success. Super dishes are turkey, steaks of unknown origin, occasionally fish, which they managed to dry so much that it would be better to throw it away right away. Separately, I would like to note the salads that they chop as for rabbits, carrots, see 2 in volume, lie with corn, leaves of something indefinite and generously filled with mayonnaise. In general, boiled carrots and corn are everywhere. Even meat is stuffed with them. The most masterpiece was at the hotel's birthday, it's sushi with the same stuffing. At the holiday, they were also pleased with absolutely rotten shrimp. There were other "masterpieces", you can't list them all.
Drinks, as well as food in the restaurant bar, end at 21.20 (although dinner seems to be until 22.00) - this is the "POLICY OF THE HOTEL"
All custom restaurants $12 per person. We didn't go, but we heard that the same food as in the main.
bars
Decent, more or less alcoholic drinks only at the main pool or in the lobby, in all the others - red and white wine, beer... and that's it... and then at 18.00 everything ends.
I wonder what "HOTEL POLICY" means by Ultra all inclusive???
The bartenders are all rude, they seem to be doing you a favor all the time, and you, unscrupulous, tear them away from very important matters.
Beach
Little. Of course, there are sun loungers on the pier and at some distance on the platforms on the rocks, behind the railing, under the elevator. But if you have a child, it doesn’t matter if it’s small or not, it’s somehow logical that everyone wants to be closer to the water, and places are very limited there.
We tried to transfer (ourselves! ) sun loungers to the line by the water, so three young people jumped out, and simply snatched them from us, even called gastrulation to deal with recalcitrant vacationers who dared to break the orderly rows of empty sun loungers. And this is instead of helping, as in all decent hotels! And if their hour has struck - 18.00, and they start cleaning, then don't be surprised that your things will just roll in the mud (because it's difficult to call it sand), you need to understand, this is also "HOTEL POLICY".
Territory not well maintained, dirty. What has grown and survived is fine. The gardener is one unfortunate old man who walks around with a watering can and a hose, but he is alone and does not succeed much.
You have to walk all the time on the roadway, there are no sidewalks in principle.
Internet
It is stated that it exists, but it is so weak that you are tormented to run and catch, and if you are lucky, it is barely enough to open the mail.
Sports and animation
There is volleyball, but before our arrival, no one suspected that sand should be poured with water, that a ball and drinking water were needed for the players. And since there is no bottled water in the "super hotel", a problem arose, even, one might even say a small scandal with calling the guards and the ubiquitous gastreleyshin, whose job is to go to problems, and not to solve them, this is his favorite phrase "POLITICS HOTEL", which is used for any occasion.
To make it clear, I will explain - the heat is more than 30 degrees, the volleyball court is in the shade of pine trees, this is a plus, at the central point of the hotel, this is a minus, to the nearest bar 300 meters down to the water park or the same amount up to the building. And at the same time, they are terribly surprised that the players cannot go there to drink. I'm not talking about the fact that under a 10 cm layer of sand stupid concrete.
Morning exercise was everywhere, you want it under the scorching sun on the beach or by the main pool, you want it in the water park right in the mud and puddle on the very aisle. Choose to your taste.
Evening shows
Most of the animators, apparently, without work experience. And since the "HOTEL POLICY" does not include entertainment events and shows with guest artists (as in all 5-star hotels), the animators have to take the rap themselves, which they do with not very great success. This, as a rule, consists in holding vulgar contests and playing "bingo".
CONCLUSION: Utopia is not 5 stars, and even more so, not Ultra all inclusive, I do not advise you to go to this hotel, for this money you can find a much better place! To go to this hotel is pure Utopia!
Standard small room and small bathroom. The air conditioner hangs directly above the beds, its remote control is nailed to the wall. At night, I had to get up several times on and off. there is no night mode in it, it also rumbles terribly. There is no soundproofing in the room. In the main building, the rooms are located according to the principle of a well, at the bottom of the reception, so you can hear everything around the clock.
Room cleaning
Surface. Forgot to bring towels. It's nice to get out of the shower and find there's none. Detergents are also at the request of the cleaning lady. Today it is squeezing gel, tomorrow shampoo or vice versa, or maybe nothing. Body cream "in the policy of the hotel" does not appear at all.
Aquapark
Dirt everywhere, this is also, apparently, the "policy of the hotel. " They always lay on the same sun loungers, in the same place, from the first to the last day the same garbage lay nearby, i. e. never removed at all. Seams are sensitive on slides. Nobody keeps order. Some young people stand on top of the slides, it is not clear why, they sit all day long, playing on the phone or joking in their own language, making jokes or parodying tourists, in a word, having fun to the fullest. It's not even about safety.
Restaurant
Not a 5-star hotel, but a secure facility, everything is on a strict schedule. Didn't get breakfast until 9:30, you'll have a hamburger at brunch. Exactly at 9.30 the food ends, everything is washed and cleaned.
What they feed young children, I can’t even imagine. At breakfast, scrambled eggs every other day, but 14! days in a row rice porridge, a chef's masterpiece. Fresh for $8.
For lunch, lentil soup in tomato, you can also try onion or "Russian chicken", all of them, in general, almost do not differ in taste - there is one ingredient - a lot, a lot of pepper. And the rest is a standard set - hamburgers, shawarma in a bun, pasta, pizza (the only thing you can eat, but not 2 weeks! )
Lunch is from 12.30 to 14.00, but there is no food at 13.30, so hurry up!
For dinner something decent every other day, it looked like different chefs. If there was a chicken! dinner was a success. Super dishes are turkey, steaks of unknown origin, occasionally fish, which they managed to dry so much that it would be better to throw it away right away. Separately, I would like to note the salads that they chop as for rabbits, carrots, see 2 in volume, lie with corn, leaves of something indefinite and generously filled with mayonnaise. In general, boiled carrots and corn are everywhere. Even meat is stuffed with them. The most masterpiece was at the hotel's birthday, it's sushi with the same stuffing. At the holiday, they were also pleased with absolutely rotten shrimp. There were other "masterpieces", you can't list them all.
Drinks, as well as food in the restaurant bar, end at 21.20 (although dinner seems to be until 22.00) - this is the "POLICY OF THE HOTEL"
All custom restaurants $12 per person. We didn't go, but we heard that the same food as in the main.
bars
Decent, more or less alcoholic drinks only at the main pool or in the lobby, in all the others - red and white wine, beer... and that's it... and then at 18.00 everything ends.
I wonder what "HOTEL POLICY" means by Ultra all inclusive???
The bartenders are all rude, they seem to be doing you a favor all the time, and you, unscrupulous, tear them away from very important matters.
Beach
Little. Of course, there are sun loungers on the pier and at some distance on the platforms on the rocks, behind the railing, under the elevator. But if you have a child, it doesn’t matter if it’s small or not, it’s somehow logical that everyone wants to be closer to the water, and places are very limited there.
We tried to transfer (ourselves! ) sun loungers to the line by the water, so three young people jumped out, and simply snatched them from us, even called gastrulation to deal with recalcitrant vacationers who dared to break the orderly rows of empty sun loungers. And this is instead of helping, as in all decent hotels! And if their hour has struck - 18.00, and they start cleaning, then don't be surprised that your things will just roll in the mud (because it's difficult to call it sand), you need to understand, this is also "HOTEL POLICY".
Territory not well maintained, dirty. What has grown and survived is fine. The gardener is one unfortunate old man who walks around with a watering can and a hose, but he is alone and does not succeed much.
You have to walk all the time on the roadway, there are no sidewalks in principle.
Internet
It is stated that it exists, but it is so weak that you are tormented to run and catch, and if you are lucky, it is barely enough to open the mail.
Sports and animation
There is volleyball, but before our arrival, no one suspected that sand should be poured with water, that a ball and drinking water were needed for the players. And since there is no bottled water in the "super hotel", a problem arose, even, one might even say a small scandal with calling the guards and the ubiquitous gastreleyshin, whose job is to go to problems, and not to solve them, this is his favorite phrase "POLITICS HOTEL", which is used for any occasion.
To make it clear, I will explain - the heat is more than 30 degrees, the volleyball court is in the shade of pine trees, this is a plus, at the central point of the hotel, this is a minus, to the nearest bar 300 meters down to the water park or the same amount up to the building. And at the same time, they are terribly surprised that the players cannot go there to drink. I'm not talking about the fact that under a 10 cm layer of sand stupid concrete.
Morning exercise was everywhere, you want it under the scorching sun on the beach or by the main pool, you want it in the water park right in the mud and puddle on the very aisle. Choose to your taste.
Evening shows
Most of the animators, apparently, without work experience. And since the "HOTEL POLICY" does not include entertainment events and shows with guest artists (as in all 5-star hotels), the animators have to take the rap themselves, which they do with not very great success. This, as a rule, consists in holding vulgar contests and playing "bingo".
CONCLUSION: Utopia is not 5 stars, and even more so, not Ultra all inclusive, I do not advise you to go to this hotel, for this money you can find a much better place! To go to this hotel is pure Utopia!
Translated automatically from Russian. View original
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