Utopia or an unfulfilled dream.

Written: 23 july 2012
Travel time: 7 — 21 july 2012
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 6.0
Food: 5.0
Amenities: 7.0
We came to Turkey for the fifth time, I always choose a hotel myself, and this year I trusted the choice of friends, with whom I went with two families. Yes, and I myself have long wanted to see this miracle on the mountain, so... I saw it. I'll start in order, with the settlement. They settled on time, minute by minute, the room was normal, they repaired the air conditioner for us for two days, on the sixth day they congratulated us on our arrival... on the seventh they brought bathrobes....who is minus? Probably the resettlement service... I don’t know, but the sediment remained. On the first day, we went to the sea on foot (the bus runs from 9-00 to 17-45)... 110 steps, a little more on an inclined plane and you are there! The beach is decorated with a blue flag, which in Turkey means it meets the highest standards... sunbeds without mattresses . . the sea is muddy, slops float, napkins, garbage bags... only a catamaran is free entertainment, the rest is very expensive. There is little space on the beach, and there is no wind at all, because it is under the mountain, and in Turkey the breeze blows from the shore until lunchtime. There is no such thing in Utopian Beach,
lie down and sweat like a horse. Since the bus stops moving at 5:45 pm, and it’s very comfortable at sea until 7:30 pm, many people make their way back on foot... and this didn’t even seem like honey to me, who has been working out in the gym for several years regularly. Worse can only be a trip to the water park.... in this hotel! 330 steps! The bus does not stop to pick up those who want to get there, only if the Turks take these. The second time there was no desire to go there, and even out of 7 slides, the two most interesting ones did not work, the vaunted "river with rafting" also does not really work, there is not enough water level, you crawl all the "rapids" on your butt. In general... in the area of ​ ​ u200bu200bthe water park and the beach, compared to other hotels, for example, Silence Beach Resort, which is in Side, sucks. There is no lunopark at all, there is a games room, where everything except two tables with "American" is paid. RESTAURANT. This is a separate topic . . I would like to know why they don’t put napkin holders on the tables?
Generally! When serving, which is carried out only at the personal request of the waiter, they put one napkin per person! Why??? ? Breakfasts are miserable, only pancakes, donuts and scrambled eggs....every day the same thing. There is no honey in the combs, tomato juice was sour for 3 days....in general, there are no words. Have you ever eaten a baked lamb neck? Have you eaten plaster? The same! Once they gave tuna, once good lamb, and this was for two weeks of rest. And only when at the hotel "Turkish Night". There are air conditioners in the hotel, in the restaurant and in the lobby, too, but they are not noticeable. The saying "Eat and sweat" is held in high esteem there. There is nothing to breathe in the lobby either. Everything works halfway. In the elevators of the main building, condensate flows from the ceiling onto your heads, and since there are clearly not enough elevators, they go full, then someone is forced to "swim". BARTENDERS. I'm just wondering. . . why in the DELUXE hotel, which Utopia thinks it is, non-Turkish drinks are paid????

Why reserve a la carte restaurants for money? ? Where is the service that implies the UAL food concept and the star rating of the hotel??? ? The swindle is total. The bartenders are rude every other time, drinks are half with ice, cocktails will never be decorated even for children... they serve and turn away, like they throw a bone at you! The attitude towards the Russians is rotten....we seem to be not guests there, but something endlessly annoying. And so everywhere except the bar on the beach. A separate question about the hotel service, a car to Alanya, for our own money (70 dollars) we could not get 3 days, it was busy... the hotel guide Farid's friends came from Baku, he rolled them... The guide himself is just Stirlitz, his work the clock was almost out of place. With Coral Travel, with which we traveled, everything is in order and for sure, well done.
To sum up: I will never go to this hotel again, even if I get paid extra for it! I don’t have to endure treating myself like cattle for my hard-earned money and I won’t.
This is not DELUXE, this is a filthy Turkish five, nothing more. Of the pluses, only views and animation....and that's all, "thank you" Utopia for spoiling the rest. And you decide for yourself, friends, what you need from your vacation, not everything that glitters and is advertised is gold. It feels like I forgot something, but the fact that this is not a plus for Utopia is for sure! The name is very suitable for the hotel. . . Utopia, if I'm not mistaken, it's a pipe dream.... somehow it turns out.
Translated automatically from Russian. View original