Это полное очко This is a full point

It all started with the fact that our flight was postponed for 6 hours. We arrived at the hotel on the night of 10/15/11. We paid for the villa. At the reception they said that sorry there are no rooms, we can only accommodate in the main building for one night, if you want to stay, pay an extra 100 bucks. And so all the tourists say. They said that in the morning at 10 at the reception will solve all the questions. They came at 10, they said come at 11, and so with everyone. Came up at 11, sort of like they gave a room in the villa, said to pack your things and come for the key. My husband and I, like idiots, believed, packed our things, and went to the reception with them. And we are told to come at 12. And that's 5 stars. All other amenities pale in comparison to this attitude. It turns out that we lost half a day due to the transfer of the flight, and also with the problem number.
Do not go to this hotel under any circumstances. It's all a Turkish money scam.