Good hotel, although there are nuances ...

Written: 7 october 2020
Travel time: 16 — 26 september 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 6.0
Amenities: 7.0
The hotel rested with a child, 3.9 years.
- Tour operator
We flew from Anex. Their guides are very persistent, as always. We did not want any excursions in advance. But if you do not take any excursion, you will have to listen, they say, why did you come then at all. And with difficulty you get your voucher back. It's bad, but oh well.
- Settlement
Fast. We arrived at the hotel around 3:30 pm. Upon arrival, they were given a questionnaire to fill out. After 15-20 min. we were settled. Immediately about the masks - you can be in the hotel without. Outside the territory - strictly masks.
- Number
We got a nice, clean room. No additional fees by the way. With sea views. I was pleased with the furniture - all our things fit in one chest of drawers. Cleaned up every day.
- Staff

Friendly. There is a Russian-speaking girl. Huge thanks to her by the way. Our child has lost his favorite toy. She tried very hard to help, showed the photo to all the employees, as a result, after 3 days they found it! I also tried to help with the Internet, more on that later. paragraph.
- Internet
There is in the lobby and there is a separate one. When connecting in the latter, you need to specify where the login is: passport number and where the password is: room number. He works, in the room, on the beach, everywhere. But! It kicks out very often. When contacting the administration, only a Russian-speaking girl can help. The rest shrugged and talked about the available Internet in the lobby. And again, the Internet was knocking out so often that I simply didn’t want to burden the staff any more. And just enjoy your vacation.
- Territory
Large, well-groomed, lots of greenery. There are 5 swimming pools, 3 of them with slides for adults and children. The slides worked by the hour. Also on the territory there is an amphitheater, a playground, a cafe and an a la carte restaurant (did not work). The mini club was open air due to the quarantine. There are shops, the prices are too high. The guy from the leather jacket shop is very pushy! He finds you everywhere and gets you out if you thought of buying a fur coat for an hour. Outside the territory you can find many shops by the way, if you cross the street along the subway, turn right and walk along the street.
- Beach
Sandy + pebbles. Big. There was always enough space, even though there were a lot of people. Please note that towels are not provided. We had with us, you can buy on the spot. I really don't know the price. The sea was stormy all 10 days of our holiday. But that's not the hotel's fault, it's the season.
- Nutrition

To be honest, so-so. Of course, the taste and color as they say. They didn't stay hungry. You can always eat something. In addition to meals in the restaurant, there were snacks by the pool from 11.00-17.00 - cookies, cakes. And on the beach, snack bar. The breakfasts were standard. There was more choice for lunch and dinner. Really liked the soups. The meat here is not very... Fish is better. The garnish is always fries, often pasta, tortillas. Vegetable stew. There were salads, even Olivier. But this... You need to choose the cakes that you like, there are really very tasty ones. From fruits - watermelon, plums, grapes, melon, apples, sometimes peaches and bananas. In the evening there was ice cream, until 21.00. But it was somehow viscous, the children liked the truth. There were queues at the restaurant, yes. But the waiters have already filled their hands, very quickly impose and people quickly disperse. Most queues during dinner. So we came to dinner later. The unpleasant moment was that the husband became ill once, poisoned with something. In general, be careful. I don't write about alcohol because we don't drink.
- Animation
The animators are generally great, they know their job. During the day there were different sports games. From 21.00-21.45 - children's disco. From 22.00-23.00 evening show. Sunday is a day off. There were some really cool performances. Especially the laser show and afro-acrobatics. The bingo game was interesting too, free by the way. The rest is standard - belly dance, guess the tune, fire show, etc.
In general, my rating is 8 out of 10... I take 2 points because of the Internet and food. Everything else is great!
Translated automatically from Russian. View original