Не 5 звезд однозначно Not 5 stars for sure

Rest at Stella Beach Resort August 2023.
For the first time I decided to write a review about the hotel, although I started to relax in Turkey every year since 2007. We visited all regions of Antalya (Kamer, Belek, Side, Alanya) and only in high-level 5-star hotels, we have never been in 4-star hotels. Therefore, the Stella Beach Resort hotel this year has become the worst of the hotels for us, it doesn’t deserve 5 stars (. The only pluses
1. first line
2 pebble beach, the sea is immediately deep and clean
3 wifi worked well throughout the hotel
And all (
Did not like :
1. We arrived at the hotel around 8 am, check-in usually at 2 pm should already be in 5 stars. There was extortion of money until 14.30. They gave me a room in a family room, which had a door, simply locked with a key, which led to the next room. It's just awful! To all our requests for another room, the usual standard, the answer was, it's just tin: "call your travel agent and change the hotel if the room does not suit you"

2 Housekeeping, it's not about anything at all. Toilet paper, I went looking for it myself.
3. Everything is very sad on the beach. The sunbeds are old, broken, dirty, these
terrible mattresses. Dirt, cigarette butts everywhere, nobody cleans at all.
4 The food is average, it seems to be not bad, but everything is modest and not of very high quality. My husband and I took turns getting poisoned (.
Another big minus is that vacationers enter the restaurant (it’s hard to call it that) in wet swimsuits, this is generally a “shot” for me. Upholstered chairs come across wet. Of course, the fault of such vacationers with a low level of education and etiquette. But the Hotel is obliged to somehow prevent such behavior, at least post the rules for visiting the restaurant and somehow make comments.
The contingent of vacationers are Slavs, Czechs, Poles, Germans and many Turks, few Russians and Ukrainians . . In general, everything is not very good. I don’t know how in 4 races, I have never been, but it’s definitely not 5 ka.