We bought a tour in 5 *, settled in 3 * ...

Written: 20 september 2017
Travel time: 6 — 17 september 2017
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 6.0
Cleanliness: 6.0
Food: 9.0
Amenities: 7.0
The hotel is positioned as a five-star, but in fact the situation is as follows:
as part of the hotel there are 3 buildings: select, which can be called five-star, Suite 1 on the territory of the hotel, which draws on 4 *, and Suite 2 across the road - OUTSIDE THE HOTEL, which can be given at most 3 *. We (as well as other unsuspecting compatriots) were settled just in that suite, which is not on the territory of the hotel. On the first evening, I was so ok . . upset that I wanted to sue the travel agency and beat this case in my head for half the night. What was upset about: some shabby building not on the territory of the hotel, looks like a five-story building that has nothing to do with the hotel. The reception of the building is a priori empty, in the building there is no drinking water (below), no staff, for any questions to run across the road (and at night the gate is locked). Eat across the road. pools across the street. beach across the road. On the first floor, it stinks of sewerage, an elevator with spat on glass (the elevator was never removed during our time) and broken buttons. The room on the 6th floor (two-room suite) has furniture from the early 90s like in a Taganrog motel for 900 rubles / night, one sofa is three-legged and skewed. There is mold under the mirror in the bathroom, the door handles are teleporting and the locks are sticking (because of this, the child slammed shut in the room). TV almost tube, also hello - the nineties. Air conditioners blow directly on the bed in both rooms. The only plus of the room is that you can see a piece of the sea from the balcony. . .
In general, after talking with other vacationers, we found out that a lot of people were fooled just like us: many bought at 5 *, but ended up living at 3 * with a stretch.

All of the above bad trip is about placement.
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Now for the good:
the food was really excellent and varied, there was natural meat, in a decent amount (but all the sausages and sausages are soy) By the way, I went to reconnaissance in neighboring hotels, removing the bracelet - there it is much worse with a snack - both in terms of assortment and quality ). Alcohol does not contain methanol. The territory of the hotel is huge and well-groomed, Pts liked it, good, clean children's pools.
The staff is friendly and unobtrusive. The beach is so normal for me. But there is one point: if there is little excitement in the sea, then on this beach the waves are significantly amplified due to underwater giant pieces of rock, over which the waves get accelerated. After several days, we realized that the neighboring beach (30 meters to the right) was more even and much less crowded and moved there, to the sun loungers of the neighboring hotel. Were with children, but did not notice any coxsackie virus. All this is brainwashing by the media so that people would go to our unkempt south.
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Summary: if you buy a ticket and the select number is registered there, it's definitely worth going. If you buy a suite, then this is a pig in a poke, you may live outside the hotel in a shabby building from the 90s.
Translated automatically from Russian. View original