Just returned from a week's vacation a couple of days ago. I give the hotel a solid 4 out of 5. The hotel is compact, green and quite quiet, which is important for families with a child. In the vicinity there is a shopping complex, souvenir shops, a clothing market, karting, a coffee shop, a water park at another hotel, and a Migros supermarket.
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Just returned from a week's vacation a couple of days ago. I give the hotel a solid 4 out of 5. The hotel is compact, green and quite quiet, which is important for families with a child. In the vicinity there is a shopping complex, souvenir shops, a clothing market, karting, a coffee shop, a water park at another hotel, and a Migros supermarket. In the hotel we had a view of the city and mountains, so there was no noise in the room. They clean every day, change towels every day, if you hang a sign. The concept of the hotel includes free beach towels and sun loungers. You have to pay extra for wi-fi. I also want to note the hammam at the hotel. Not very expensive, but they do hammam, peeling, massage is very cool. I advise, just for the soul and body.
Pebble beach + coarse sand, clean. There are enough sun loungers for all guests. Great swimming pool with slides, there is a children's pool, it is covered. The water is clear, warm like fresh milk. The rooms are not tired, nice. There was always hot water. Small balconies except in the rooms, you can’t hang a lot of things to dry and you can’t sit on the balcony. Food for 4-ku, rather monotonous, but there is plenty to choose from. They often gave fish (cod, trout, dorado, sea bass, mackerel, sprat). Fruits are often watermelon, melon, apples, oranges, sometimes pears, plums, nectarines, grapes, bananas. There were a lot of Turkish sweets. From alcohol, quite pleasant red and white wine, Tuborg beer on tap, Fanta, Sprite, Pepsi, there was also strong alcohol. Didn't like the juices, they are powdered. There was constant access to bottled water, I did not have to spend money on it.
I especially want to mention the staff of the hotel. They treat children very well, they always help, smile, they don’t require money. At the lobby bar, the bartender Khalil made excellent non-alcoholic and alcoholic cocktails. Very nice guy, paid attention to everyone, worked quickly, did not have to wait long. Yusuf also worked in the zone where we ate. He helped out a lot with the child, found contact with him, brought a high chair, distracted the baby when he was crying. Rest were satisfied. We thank the hotel and staff for their hospitality.
Pebble beach + coarse sand, clean. There are enough sun loungers for all guests. Great swimming pool with slides, there is a children's pool, it is covered. The water is clear, warm like fresh milk. The rooms are not tired, nice. There was always hot water. Small balconies except in the rooms, you can’t hang a lot of things to dry and you can’t sit on the balcony. Food for 4-ku, rather monotonous, but there is plenty to choose from. They often gave fish (cod, trout, dorado, sea bass, mackerel, sprat). Fruits are often watermelon, melon, apples, oranges, sometimes pears, plums, nectarines, grapes, bananas. There were a lot of Turkish sweets. From alcohol, quite pleasant red and white wine, Tuborg beer on tap, Fanta, Sprite, Pepsi, there was also strong alcohol. Didn't like the juices, they are powdered. There was constant access to bottled water, I did not have to spend money on it.
I especially want to mention the staff of the hotel. They treat children very well, they always help, smile, they don’t require money. At the lobby bar, the bartender Khalil made excellent non-alcoholic and alcoholic cocktails. Very nice guy, paid attention to everyone, worked quickly, did not have to wait long. Yusuf also worked in the zone where we ate. He helped out a lot with the child, found contact with him, brought a high chair, distracted the baby when he was crying. Rest were satisfied. We thank the hotel and staff for their hospitality.
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1. Close numbers. 2. Plumbing at the limit. 3. In the dining room, and there is no other name for the restaurant, there is always a lack of cutlery, napkins, tables are not prepared at all for the next visitor. 4. The staff is not friendly. 5. Beach towels are dried in the sauna. 6. They populate with great pathos and a delay.
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1. Close numbers.
2. Plumbing at the limit.
3. In the dining room, and there is no other name for the restaurant, there is always a lack of cutlery, napkins, tables are not prepared at all for the next visitor.
4. The staff is not friendly.
5. Beach towels are dried in the sauna.
6. They populate with great pathos and a delay.
7. You will not leave hungry, but for 5 stars this is not food.
2. Plumbing at the limit.
3. In the dining room, and there is no other name for the restaurant, there is always a lack of cutlery, napkins, tables are not prepared at all for the next visitor.
4. The staff is not friendly.
5. Beach towels are dried in the sauna.
6. They populate with great pathos and a delay.
7. You will not leave hungry, but for 5 stars this is not food.
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The rooms are dirty, it’s disgusting to wash in the shower, there are smudges on the walls, everything is rusty, the food is monotonous and tasteless, breakfast cereals and cookies are an obvious delay, the cheapest products, “sausage, sausages” are simply impossible to eat. What is not eaten for lunch is put for dinner.
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The rooms are dirty, it’s disgusting to wash in the shower, there are smudges on the walls, everything is rusty, the food is monotonous and tasteless, breakfast cereals and cookies are an obvious delay, the cheapest products, “sausage, sausages” are simply impossible to eat. What is not eaten for lunch is put for dinner. Dishes are dirty, juices are colored water))) Milk 50/50 with water. 3rd day we drink all kinds of drugs for diarrhea (((In short, if you want to spoil your vacation, then you are here. The only + is the sea 2 min.
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Bad hotel. Minimum 3 stars. It’s very dirty everywhere: in the rooms, the bathroom is in a terrible state, it’s just disgusting to wash, there is mold, rust all around, the rooms are practically not cleaned, in the restaurant, tables, chairs are all wiped with one dirty rag, the dishes are also dirty, forks, spoons you need to wipe yourself , washed plates are wiped with one towel, cups for tea and coffee are practically not cleaned, traces of tea and coffee are even disgusting to take, I used disposable paper cups, the beach is also dirty, but the sea is clean, which pleased and there are enough sunbeds for everyone.
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Bad hotel. Minimum 3 stars. It’s very dirty everywhere: in the rooms, the bathroom is in a terrible state, it’s just disgusting to wash, there is mold, rust all around, the rooms are practically not cleaned, in the restaurant, tables, chairs are all wiped with one dirty rag, the dishes are also dirty, forks, spoons you need to wipe yourself , washed plates are wiped with one towel, cups for tea and coffee are practically not cleaned, traces of tea and coffee are even disgusting to take, I used disposable paper cups, the beach is also dirty, but the sea is clean, which pleased and there are enough sunbeds for everyone. There is a lot of food, but all monotonous (but this is for my personal taste) of fruits were oranges, green plums, spoiled apricots, apples, watermelons. At 17.00 they gave ice cream. The animators at the hotel were positive, well done, tried. The hotel has a SPA salon, which is located in the basement is just awful!!! ! The employees of this spa are very obsessive on the heels of vacationers with persuasion to visit the salon. I would also like to mention Muratbek the narcissistic, arrogant guide "Anex tour" only those tourists who buy excursions from him are interested. Everyone is afraid that he will be fined for everything)))) All excursions that he offers are twice as expensive as those sold near the hotel. And they all go anyway in the same bus then on an excursion. The first two days I was very upset, but there was nowhere to go, I had no desire to prove something to someone, I had to be happy with what I had, but I do not recommend this hotel to anyone !!! !
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• traveled 5 years ago
I'll start simple and uncomplicated. If you want to spoil your holiday, welcome to this hotel. We rested with my wife in it in June 2019. I will say right away that this was the first trip to Turkey, so we are not spoiled for luxury hotels, but there is no such horror even in Uryupinsk. I will make a reservation, the main claim is to the hotel administrators at the reception and the hotel guide Murat from Anex Tour.
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I'll start simple and uncomplicated. If you want to spoil your holiday, welcome to this hotel. We rested with my wife in it in June 2019. I will say right away that this was the first trip to Turkey, so we are not spoiled for luxury hotels, but there is no such horror even in Uryupinsk. I will make a reservation, the main claim is to the hotel administrators at the reception and the hotel guide Murat from Anex Tour. The hotel itself is not bad, but obviously not 5 *, but rather a good 3 * or weak 4 *. I'll start in order:
We flew well, quickly found our bus, the transfer guide Andrey is a very nice guy, friendly, affable. When we got there, we didn't even notice. Andrei told interesting facts, gave practical advice and entertained passengers in every possible way. Time flew by unnoticed and with benefit. Thanks a lot to Andrey, the guy is well done and a good professional.
And then the adventure began.
We didn’t have to wait long for check-in, while we were checking out, we sat in the lobby, the employee, his name is Burak, immediately offered us tea, coffee, in general, it’s nice. I will tell you about Burak later, I will say right away that this is one of the best employees of the hotel. Issued in room 1013, left the suitcases in the lobby went to look. Guys, this is darkness, I have not seen such horror in the most rundown hotels of the Russian province !!!! ! Firstly, this is an extension, a wing in which the kitchen and other households. rooms, go to the room past the kitchen along the service aisle, it smells disgusting, some kind of rotten fish, the floor in the corridor is sticky. The room and the extension wing are located directly next to the service entrance to the kitchen, you can hear how they cook and how it smells even in the room. The room is located on the 1.5 floor. Literally between the 1st and 2nd floor. The room is small, 15 sq. m. , dirty stuffy, it smells like a sewer.
Further more: it cannot be described, it must be seen - dried hair, dirt, smudges, stains all over the room, in the shower, on the bedside table, on the floor, etc. Words can not convey, see photos and videos on youtube. The air conditioner works so that it is hotter in the room than outside. The balcony goes directly to the roof of the dining room. There is one light bulb in the bathroom, rusty shelves, a dirty shower with dried hair, an unwashed sink with stains, dried insects, etc. The floor in the room is sticky, the walls are painted, the bedside table is also covered in hair and dust.
Naturally, we asked for another number, I emphasize that they asked, calmly, without swearing, arguing why and showing the administrator at the reception (Short, thin, bald guy. I don’t remember his name, unfortunately) that this number is clearly not the standard that we purchased on the tour, but rather uncleaned never economy.
He began to prove to us that this is a standard room, in general there are only 3 types of rooms in the hotel: economy which is located in the same annex, but without a balcony and on the -1 floor, standard like ours (with a balcony) and family (family) .
But then it’s even more interesting: we approached the hotel guide from Anex Tour, the name of this “man” is Murat. They calmly explained the situation, he exchanged a few phrases with the administrator in Turkish and also began to prove to us that this is a standard room and that hair and dirt are not scary. Even to the arguments that the hotel has not 3 types of rooms, but four (this is written on the hotel website), he said you are mistaken, the tour operator misled you. And this is what the guide from Anex Tour says!! ! We began to figure it out: firstly, the room in which we were settled was not 22 sq. m, and 15 sq.
m, this no longer corresponds to the standard number, in addition, the standard is designed for 3 + 1 accommodation, and the economy for 2 people, I went to measure the square of the room, I tell these guys that they are definitely wrong. This barn cannot be the standard number in all respects, moreover, the parameters described on their website. They began to argue, Murat and his team stand their ground. Further, they supposedly agreed to show another room, in the same wing No. 1020, it turned out the same thing, and the front door also draws on the floor. I said that it would not work like that, look, they told me that everything was busy. And then Muratik quietly comes up to me and starts to breed for money: they say this is a standard room, not an economy one, if you want, you can put money in a box with a tip and you will be relocated. When asked which room he said in the same horror, but with a sea view.
After the refusal, Muratik again approached and started a divorce in a new way (Murat's favorite phrase is "Well, you are adults, you understand everything"), said that there is a deluxe room (although there are no such rooms in the hotel) and that it costs 70 bucks , pay the administrators through it and they will move us. When we wanted to go look at the number, it turned out to be busy for some reason, then suddenly reappeared, and it already cost $ 40, we continued to argue and the number immediately disappeared. I note that the hotel guide Murat was completely on the side of the administrators and most likely led this gang, which resells you your own rooms, which have long been paid for. He completely takes the side of the administrators, speaks to you arrogantly, chuckling, proving that you are fools, everything is fine, you will live in a shed. In general, I wanted to unscrew the heads of this whole gang and just fill hari for such a swine attitude. You are simply bred for money, shamelessly, cynically, without hesitation.
Moreover, the calculation here is simple, the guest who arrived is tired, wants to leave things as soon as possible, take a shower, go to the sea, eat, relax, is in a certain stress, in addition, the guest has certain expectations, and of course there is money at the beginning of the holiday. This is what these criminals and thieves are not afraid of this word. Bred, many do not want to swear and argue, and therefore pay.
Further: after I explained to Murat and his team that this is extortion of clean water, article 163 of the Criminal Code of the Russian Federation, that a complaint will immediately fly to Anex Tour with a recording of our conversation, we will call the hotel manager, if necessary, the police, agreed to relocate us , but only tomorrow, since there are no other rooms and tomorrow other people will leave, and we will be relocated. And now a question to the hotel manager and to Anex Tour: how is it that the ticket was bought in advance, paid for, confirmed by the hotel, but the room is busy for some reason ?? ? How???
This is a direct violation of the contract on the part of Anex Tour and the hotel.
Let's continue: and then hell - we were tired, a little more and would not have restrained ourselves and stuffed the faces of this gang, we decided to put things down to go to the sea to exhale. Wait tomorrow. But it wasn’t there: at first we didn’t sleep at night, because it was crazy hot, everyone tried the air conditioner, including the night administrator (by the way, the guy, oddly enough, he sympathized), but he warmed, in the literal sense of the word, there was hotter than outside. They opened the balcony, sounds from the kitchen, the thunder of dishes is nothing, mosquitoes began to bite, it was not possible to sleep, although they were lying in clothes, because you don’t want to lie naked on such a bed. We also didn’t go to the shower for a day, because we couldn’t go into it with this hair and the fear of catching something turned out to be stronger than the desire to wash. In general, we did not sleep at night. The mood is disgusting, the rest is ruined.
But that's not all: in the morning a meeting was scheduled for the new arrivals with the hotel guide Murat. To say that he spoke boorishly, arrogantly - to say nothing. Of the useful things, he only told where to eat and at what time (this can also be gleaned from the memo), the rest was vtyuhivanie tours. The meeting is over, we are sitting waiting for the resettlement. Murat pretends not to notice us, after I approached and already frankly began to swear over the whole situation, he said, "okay, let's move you. " This subhuman also did us a favor, it turns out. As a result, at 11 am, they finally moved. There was no end to the dissatisfaction of Murat and his gang, how could they not let the guys cut down money.
Moved to a normal room 1319 on the 3rd floor of the main building already, as expected, the standard is 22 sq. m, accommodation 3 + 1, with a normal view, clean, conder works.
But then we realized that this was not an isolated case, two more girls were relocated with us that day, we asked them where they were, they said the same as we were first settled in a barn and they also extorted money and relocated only after they started swear. Then, 3 days later, we saw another young couple (guys from Moscow and Yaroslavl), they were also placed in hell upon arrival. We told the guys what to do, what arguments to give and, if anything, to refer to us and to the fact that they saw our new number, which is really a standard. They were moved to a normal room the very next day. And then the administrators and Murat began to look sideways in our direction, resentment and petty dirty tricks. Then our room key does not work and we have to go and change it several times, and when asked why this happens, the administrator says in all seriousness: "Maybe it's time to go home?
"The hotel guide Murat, in all seriousness, asked periodically: " Buy tours from me, we moved you after all! "That is, we should be grateful to these subhumans that they deigned to move us to our own room, which had been paid for a long time and, in gratitude, buy a tour from him ?? ? This is not rudeness already, this is outright aggression. Murat and his gang were very offended by us, You see, the guys lost money. In a word, the staff, so to speak, holding power and the hotel guide completely ruined the whole vacation and all the impressions. Although the hotel guide should be on our side a priori, help in resolving issues, be protection and best friend. In fact, this is an extortionist and frankly unpleasant type, whose deeds fall clearly under the criminal article...I appeal to the representatives of Anex Tour: I ask you to deal with this incident and in particular with your employee.
With such personnel, your slogan does not match in any way - "We work for you to rest! " If Anex Tour representatives are interested, I can provide video, audio and photo materials about this incident and testimonies. Please respond to my request in a pre-trial order. Voucher number: 6432770, tour date: 17.06. 2019-24.06. 2019. My phone number: +7-917-848-66-82, mail: ivanov-volgograd@mail. ru my name is Ivan.
Hotel guide name: Murat tel: +905348130060
About the good: the rest of the hotel staff is quite normal, friendly, ready to help. I especially wanted to highlight the hotel employee, his name is Burak (I mentioned him above). A great guy, he will always help, he is on his feet all day, he will approach everyone, ask how he is resting, is everything okay, are you happy with everything, than to help. A true professional and nice person. Thank you.
Animators: Sasha, Vika and Lasha are cool good guys, they always say hello, chat, they work great and children and adults are happy, everything is fun, not stressful, they don’t bother anyone, it’s nice to chat, laugh and always help if needed. The staff, apart from the receptionists and the hotel guide, is good.
The territory of the hotel: yes, it is not big, but well-groomed and comfortable, everything is clean, close, greenery. Nice good environment.
Sea: it's just lovely, clean, warm transparent, no waves, beautiful view, the beach is good clean, the entrance to the sea is pebbly (we recommend taking swimming slippers). The sea is just amazing! There are enough sun loungers, large shadows are stretched, very comfortable and decent.
Food: worse here, monotonous, got on rotten foods four times (tomatoes, cucumbers, watermelon and corn). There are few fruits, mostly green and not tasty, sweets are mostly from semolina. In principle, you can choose what to eat, but no frills. The meat is chicken, sometimes turkey.
Lamb was once on Friday, and then in the form of a lula and of dubious quality (with small bones and veins). Some of the vegetables are good, there are delicious things, pastries. The rest is normal, but you can eat. Alcohol diluted, so-so, but for the rest will do. At the end of the race, they gave undiluted whiskey, many were surprised (weaned))) Arriving home, I weighed myself - I lost a little weight even by half a kilo. Although they ate heartily. Well, this is rather a plus, as I tend to be overweight and gain weight easily)))
Swimming pool: small, clean, with a small slide, it's great for children, and adults who want to fall down at the bassik are also fine. Lots of sun loungers with umbrellas.
Nearby there is a shopping center, a bazaar, not far from Alanya (50 minutes by bus), the location is good.
Total: If it were not for the attitude of the hotel guide and administrators, if they settled immediately in the room that was supposed to be and did not engage in extortion, then the rest is quite normal. The hotel is ok for a budget stay.
But I don’t want to return to it, even for free, it’s better to pay a little extra and have a good rest. I do not recommend.
We flew well, quickly found our bus, the transfer guide Andrey is a very nice guy, friendly, affable. When we got there, we didn't even notice. Andrei told interesting facts, gave practical advice and entertained passengers in every possible way. Time flew by unnoticed and with benefit. Thanks a lot to Andrey, the guy is well done and a good professional.
And then the adventure began.
We didn’t have to wait long for check-in, while we were checking out, we sat in the lobby, the employee, his name is Burak, immediately offered us tea, coffee, in general, it’s nice. I will tell you about Burak later, I will say right away that this is one of the best employees of the hotel. Issued in room 1013, left the suitcases in the lobby went to look. Guys, this is darkness, I have not seen such horror in the most rundown hotels of the Russian province !!!! ! Firstly, this is an extension, a wing in which the kitchen and other households. rooms, go to the room past the kitchen along the service aisle, it smells disgusting, some kind of rotten fish, the floor in the corridor is sticky. The room and the extension wing are located directly next to the service entrance to the kitchen, you can hear how they cook and how it smells even in the room. The room is located on the 1.5 floor. Literally between the 1st and 2nd floor. The room is small, 15 sq. m. , dirty stuffy, it smells like a sewer.
Further more: it cannot be described, it must be seen - dried hair, dirt, smudges, stains all over the room, in the shower, on the bedside table, on the floor, etc. Words can not convey, see photos and videos on youtube. The air conditioner works so that it is hotter in the room than outside. The balcony goes directly to the roof of the dining room. There is one light bulb in the bathroom, rusty shelves, a dirty shower with dried hair, an unwashed sink with stains, dried insects, etc. The floor in the room is sticky, the walls are painted, the bedside table is also covered in hair and dust.
Naturally, we asked for another number, I emphasize that they asked, calmly, without swearing, arguing why and showing the administrator at the reception (Short, thin, bald guy. I don’t remember his name, unfortunately) that this number is clearly not the standard that we purchased on the tour, but rather uncleaned never economy.
He began to prove to us that this is a standard room, in general there are only 3 types of rooms in the hotel: economy which is located in the same annex, but without a balcony and on the -1 floor, standard like ours (with a balcony) and family (family) .
But then it’s even more interesting: we approached the hotel guide from Anex Tour, the name of this “man” is Murat. They calmly explained the situation, he exchanged a few phrases with the administrator in Turkish and also began to prove to us that this is a standard room and that hair and dirt are not scary. Even to the arguments that the hotel has not 3 types of rooms, but four (this is written on the hotel website), he said you are mistaken, the tour operator misled you. And this is what the guide from Anex Tour says!! ! We began to figure it out: firstly, the room in which we were settled was not 22 sq. m, and 15 sq.
m, this no longer corresponds to the standard number, in addition, the standard is designed for 3 + 1 accommodation, and the economy for 2 people, I went to measure the square of the room, I tell these guys that they are definitely wrong. This barn cannot be the standard number in all respects, moreover, the parameters described on their website. They began to argue, Murat and his team stand their ground. Further, they supposedly agreed to show another room, in the same wing No. 1020, it turned out the same thing, and the front door also draws on the floor. I said that it would not work like that, look, they told me that everything was busy. And then Muratik quietly comes up to me and starts to breed for money: they say this is a standard room, not an economy one, if you want, you can put money in a box with a tip and you will be relocated. When asked which room he said in the same horror, but with a sea view.
After the refusal, Muratik again approached and started a divorce in a new way (Murat's favorite phrase is "Well, you are adults, you understand everything"), said that there is a deluxe room (although there are no such rooms in the hotel) and that it costs 70 bucks , pay the administrators through it and they will move us. When we wanted to go look at the number, it turned out to be busy for some reason, then suddenly reappeared, and it already cost $ 40, we continued to argue and the number immediately disappeared. I note that the hotel guide Murat was completely on the side of the administrators and most likely led this gang, which resells you your own rooms, which have long been paid for. He completely takes the side of the administrators, speaks to you arrogantly, chuckling, proving that you are fools, everything is fine, you will live in a shed. In general, I wanted to unscrew the heads of this whole gang and just fill hari for such a swine attitude. You are simply bred for money, shamelessly, cynically, without hesitation.
Moreover, the calculation here is simple, the guest who arrived is tired, wants to leave things as soon as possible, take a shower, go to the sea, eat, relax, is in a certain stress, in addition, the guest has certain expectations, and of course there is money at the beginning of the holiday. This is what these criminals and thieves are not afraid of this word. Bred, many do not want to swear and argue, and therefore pay.
Further: after I explained to Murat and his team that this is extortion of clean water, article 163 of the Criminal Code of the Russian Federation, that a complaint will immediately fly to Anex Tour with a recording of our conversation, we will call the hotel manager, if necessary, the police, agreed to relocate us , but only tomorrow, since there are no other rooms and tomorrow other people will leave, and we will be relocated. And now a question to the hotel manager and to Anex Tour: how is it that the ticket was bought in advance, paid for, confirmed by the hotel, but the room is busy for some reason ?? ? How???
This is a direct violation of the contract on the part of Anex Tour and the hotel.
Let's continue: and then hell - we were tired, a little more and would not have restrained ourselves and stuffed the faces of this gang, we decided to put things down to go to the sea to exhale. Wait tomorrow. But it wasn’t there: at first we didn’t sleep at night, because it was crazy hot, everyone tried the air conditioner, including the night administrator (by the way, the guy, oddly enough, he sympathized), but he warmed, in the literal sense of the word, there was hotter than outside. They opened the balcony, sounds from the kitchen, the thunder of dishes is nothing, mosquitoes began to bite, it was not possible to sleep, although they were lying in clothes, because you don’t want to lie naked on such a bed. We also didn’t go to the shower for a day, because we couldn’t go into it with this hair and the fear of catching something turned out to be stronger than the desire to wash. In general, we did not sleep at night. The mood is disgusting, the rest is ruined.
But that's not all: in the morning a meeting was scheduled for the new arrivals with the hotel guide Murat. To say that he spoke boorishly, arrogantly - to say nothing. Of the useful things, he only told where to eat and at what time (this can also be gleaned from the memo), the rest was vtyuhivanie tours. The meeting is over, we are sitting waiting for the resettlement. Murat pretends not to notice us, after I approached and already frankly began to swear over the whole situation, he said, "okay, let's move you. " This subhuman also did us a favor, it turns out. As a result, at 11 am, they finally moved. There was no end to the dissatisfaction of Murat and his gang, how could they not let the guys cut down money.
Moved to a normal room 1319 on the 3rd floor of the main building already, as expected, the standard is 22 sq. m, accommodation 3 + 1, with a normal view, clean, conder works.
But then we realized that this was not an isolated case, two more girls were relocated with us that day, we asked them where they were, they said the same as we were first settled in a barn and they also extorted money and relocated only after they started swear. Then, 3 days later, we saw another young couple (guys from Moscow and Yaroslavl), they were also placed in hell upon arrival. We told the guys what to do, what arguments to give and, if anything, to refer to us and to the fact that they saw our new number, which is really a standard. They were moved to a normal room the very next day. And then the administrators and Murat began to look sideways in our direction, resentment and petty dirty tricks. Then our room key does not work and we have to go and change it several times, and when asked why this happens, the administrator says in all seriousness: "Maybe it's time to go home?
"The hotel guide Murat, in all seriousness, asked periodically: " Buy tours from me, we moved you after all! "That is, we should be grateful to these subhumans that they deigned to move us to our own room, which had been paid for a long time and, in gratitude, buy a tour from him ?? ? This is not rudeness already, this is outright aggression. Murat and his gang were very offended by us, You see, the guys lost money. In a word, the staff, so to speak, holding power and the hotel guide completely ruined the whole vacation and all the impressions. Although the hotel guide should be on our side a priori, help in resolving issues, be protection and best friend. In fact, this is an extortionist and frankly unpleasant type, whose deeds fall clearly under the criminal article...I appeal to the representatives of Anex Tour: I ask you to deal with this incident and in particular with your employee.
With such personnel, your slogan does not match in any way - "We work for you to rest! " If Anex Tour representatives are interested, I can provide video, audio and photo materials about this incident and testimonies. Please respond to my request in a pre-trial order. Voucher number: 6432770, tour date: 17.06. 2019-24.06. 2019. My phone number: +7-917-848-66-82, mail: ivanov-volgograd@mail. ru my name is Ivan.
Hotel guide name: Murat tel: +905348130060
About the good: the rest of the hotel staff is quite normal, friendly, ready to help. I especially wanted to highlight the hotel employee, his name is Burak (I mentioned him above). A great guy, he will always help, he is on his feet all day, he will approach everyone, ask how he is resting, is everything okay, are you happy with everything, than to help. A true professional and nice person. Thank you.
Animators: Sasha, Vika and Lasha are cool good guys, they always say hello, chat, they work great and children and adults are happy, everything is fun, not stressful, they don’t bother anyone, it’s nice to chat, laugh and always help if needed. The staff, apart from the receptionists and the hotel guide, is good.
The territory of the hotel: yes, it is not big, but well-groomed and comfortable, everything is clean, close, greenery. Nice good environment.
Sea: it's just lovely, clean, warm transparent, no waves, beautiful view, the beach is good clean, the entrance to the sea is pebbly (we recommend taking swimming slippers). The sea is just amazing! There are enough sun loungers, large shadows are stretched, very comfortable and decent.
Food: worse here, monotonous, got on rotten foods four times (tomatoes, cucumbers, watermelon and corn). There are few fruits, mostly green and not tasty, sweets are mostly from semolina. In principle, you can choose what to eat, but no frills. The meat is chicken, sometimes turkey.
Lamb was once on Friday, and then in the form of a lula and of dubious quality (with small bones and veins). Some of the vegetables are good, there are delicious things, pastries. The rest is normal, but you can eat. Alcohol diluted, so-so, but for the rest will do. At the end of the race, they gave undiluted whiskey, many were surprised (weaned))) Arriving home, I weighed myself - I lost a little weight even by half a kilo. Although they ate heartily. Well, this is rather a plus, as I tend to be overweight and gain weight easily)))
Swimming pool: small, clean, with a small slide, it's great for children, and adults who want to fall down at the bassik are also fine. Lots of sun loungers with umbrellas.
Nearby there is a shopping center, a bazaar, not far from Alanya (50 minutes by bus), the location is good.
Total: If it were not for the attitude of the hotel guide and administrators, if they settled immediately in the room that was supposed to be and did not engage in extortion, then the rest is quite normal. The hotel is ok for a budget stay.
But I don’t want to return to it, even for free, it’s better to pay a little extra and have a good rest. I do not recommend.
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• 10
Good day to all! We are currently in this hotel. When buying a tour, I saw negative reviews, counted on the best, but no positive attitude is enough to make the impression of the hotel good. But at first, Anekstur specifically spoiled the mood, postponing the departure from early morning to 15.30, thereby reducing our vacation by 12 hours, Azureir air carrier.
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Good day to all! We are currently in this hotel. When buying a tour, I saw negative reviews, counted on the best, but no positive attitude is enough to make the impression of the hotel good. But at first, Anekstur specifically spoiled the mood, postponing the departure from early morning to 15.30, thereby reducing our vacation by 12 hours, Azureir air carrier. The landing was almost on time, but the plane stood on the runway for almost an hour before takeoff. We flew normally, a Boeing 777, a comfortable, spacious aircraft. Passport control, baggage claim and transfer to the hotel took about 3 hours, respectively, we ended up at the hotel at 23.00. a terrible smell of dampness and mustiness, it is very disgusting to be in the room even for a minute. They did not leave the suitcase there, because it is clear that it is simply impossible to live there. One bed, small, not pulling on a double bed. Maybe for one person and normal, but a double room can not be called. After lengthy negotiations at the reception, somewhere around one in the morning, we ended up in a similar room, but on the 2nd floor, it was crowded, but at least it didn’t stink. And only the next morning, after breakfast, we were given a normal double room on the 6th floor. It seems that such a check-in is a common hotel practice, and many spend a lot of time at the reception on the first day, trying to solve problems with the room. The result is that the rest began only on the trail. day after lunch. That is, already 1.5 days of vacation have passed on the way and resettlement. Further impressions of the hotel: Pros: it is one - proximity to the sea, the hotel is on the first line, there is practically no territory, from the lobby to the seashore 200-250 meters, entry into the sea is bad - large pebbles, legs hurt, it is advisable to have slippers for swimming. No more benefits. Cons: disgusting food, a lot of semi-finished products, you won’t stay hungry at all, but there’s something tasty that you can eat with pleasure, I haven’t come across such food in any hotel, although I was in hotels of different stars and was completely not a gourmet, drinks in bars diluted, cocktails are prepared without a shaker, ingredients are simply poured into a glass, ice is thrown (if any) and that's it, the cocktail is ready. And finally, Anekstur decided to finally finish off, the return flight was postponed to the early morning, we will be taken out of the hotel at 3-4 am, respectively, instead of the paid 8 days, 7 nights, the vacation was reduced by the will of Anekstur to 6 days. Tried to contact Anekstur by email. By mail, according to the form on the website, they didn’t answer the letter, they answered formally that there were no evening flights, you can extend your vacation through the booking department at your own expense, you can send a claim to them after returning. The employees of Anekstur did not bother to resolve the issue on the merits, they sent a formal reply, no changes and regrets. We received money for the tour, and then the grass does not grow. . . I did not expect such an attitude, I was completely disappointed in Anekstur, I will not use the services of this tour operator anymore, a completely indifferent attitude towards tourists and the provision of low-quality tourist products, this hotel in Aneks has 5 *, but in reality even 4 * can be said with a big stretch. I categorically do not advise you to go to the Maya World Hotel, it sucks and ruined your vacation.
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• 26
Dear vacationers, you need to believe the reviews 50/50. Having chosen this hotel on the advice of a travel agency, I also read reviews about it and went with the thought that it would not be sweet. But when I arrived at the place, everything was completely different. 1. We were settled an hour after arrival - this is around 11:00 2.
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Dear vacationers, you need to believe the reviews 50/50. Having chosen this hotel on the advice of a travel agency, I also read reviews about it and went with the thought that it would not be sweet. But when I arrived at the place, everything was completely different.
1. We were settled an hour after arrival - this is around 11:00
2. The food is chic, every day new dishes, got on the Turkish night and another holiday - it was generally a delicious meal.
3. The sea is impeccable, clean, warm, 1 line, the beach is pebble, there were enough sunbeds for everyone, we went out at 8.30 - there are plenty of empty seats.
4. Animation super - in the evening different competitions, a disco for children and adults.
5. The staff is friendly, everyone understands and speaks Russian.
After check-out at 12.00, you continue to eat, drink, and rest until the bus arrives for you.
The flight was delayed by 9 hours and we were given a room to rest and wait for our bus.
I liked everything very much, I advise for a quiet interesting holiday, as well as with children.
1. We were settled an hour after arrival - this is around 11:00
2. The food is chic, every day new dishes, got on the Turkish night and another holiday - it was generally a delicious meal.
3. The sea is impeccable, clean, warm, 1 line, the beach is pebble, there were enough sunbeds for everyone, we went out at 8.30 - there are plenty of empty seats.
4. Animation super - in the evening different competitions, a disco for children and adults.
5. The staff is friendly, everyone understands and speaks Russian.
After check-out at 12.00, you continue to eat, drink, and rest until the bus arrives for you.
The flight was delayed by 9 hours and we were given a room to rest and wait for our bus.
I liked everything very much, I advise for a quiet interesting holiday, as well as with children.
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• 49
The correct name is MAYA WORLD BEACH HOTEL. It is located in Okurcalar, not reaching Alanya. To begin with, there can be no question of 5 *... 3 maximum. Yes, according to local stories, the hotel was bought out. Last year there was a complete tin, now the owner is trying to transform it, but oh how far they are to 5k.
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The correct name is MAYA WORLD BEACH HOTEL. It is located in Okurcalar, not reaching Alanya.
To begin with, there can be no question of 5 *... 3 maximum.
Yes, according to local stories, the hotel was bought out. Last year there was a complete tin, now the owner is trying to transform it, but oh how far they are to 5k.
We arrived at the hotel at 9 am. They found where to wash and change clothes, they allowed us to use the restaurant from the moment we checked in (and on the day of check-out we left at 18:50, the room was vacated at 12, we could also wash, change and use the pool and restaurant).
Settlement: Although the season, but people leave earlier. Until 14:00, until they themselves came up three times, no one was going to settle us. Around 14:30 we got tired of waiting, as those who arrived after us were already settled, we reminded ourselves again, and, lo and behold, our room is ready. From the photo you can see - the hotel itself has 6 floors and there is a 2-story extension nearby. Here we were taken to this viper... Standard room 2 + 1 (child). In the room, you can only walk sideways between the furniture. there is 1 double bed and a folding bed is attached next to it (you can’t put it aside, because you can’t go to the balcony). It's clearly economical. To my claims, the person who helped bring the suitcases (by the way, they will meet you upon check-in, they will carry the suitcases from the bus to the reception and from the reception to the room, and when you check out, be prepared to carry them everywhere on your own) said that this is the standard. I went to resent at the reception. They wove the same thing. But seeing my mood, they asked me to wait until tomorrow, the room will be free and I can move. I called the travel agent, she wrote them a letter. Went to the hotel guide. They also promised him tomorrow.
On the first day we found a sea of friends. Do you know why? Due to the fact that we were not the only ones who wanted to move from the viper to a normal room. People quarreled, wrote complaints. It helped, but not many on the same day. Mostly tomorrow or the day after tomorrow. In our room, the sound of plates being sorted out was constantly heard from the kitchen. The windows overlooked a Muslim hotel and we listened to their music almost all day long. There was no soap in the room, especially shampoo (even where we were moved, there was no shampoo). There was no cleaning for two days. The pillow at 10 pm was "knocked out" at the reception, the dude constantly confused the tasks given to him by the administrator and instead of a pillow he brought us two sheets. Water was not delivered. But we are still lucky. Many in the room and bathroom had a stink, from 5 in the morning the extractor fan in the kitchen turned on, loud, because of which it was impossible to sleep and the smell was also all in the room. In short, they put almost everyone in the shithole (they can offer an extra charge for your own room and put you right away in a normal one, they didn’t offer us, I heard others). Calculating that you are a sucker, decide that this is the standard, and your standard will be sold again. There was a case when a mother and son came to 1 + 1, and they were settled in a room with a double bed) or a 2 + 2 family - settled in a room with a double bed + one folding bed. They scratched them about the fact that the operator sells the same number twice, they are not to blame and will solve this problem tomorrow. What will the family do until tomorrow?
The hotel replied to my travel agent that we were accommodated in a standard room, but smaller in size (isn't this economy? ). I didn't give up. I went to the sea, to the pool, to the restaurant through the reception. The next day, I was offered a better room in a new 6-storey building, but the balcony just went out onto the roof of the restaurant under the hotel (the horse's move : ) the standard is the same). I refused and they promised me the next day to offer several rooms with sea views to choose from. I agreed to the first one. On the 3rd floor, overlooking the sea, with a normal 2-bed and 1-bed and more space. Soap in the shower and in the bathroom. There is no shampoo. Cleaning only if you put a request on the handle. Dryers are not available on all balconies, get ready to dry your towels by simply hanging them on the balcony.
It is better not to hand over towels in the evening, but come in the morning and change. Since there was a case - I came, they gave me wet towels and said that the dryer had broken. Having laid them out, we realized that no one had washed them, they are handing out those that they handed over yesterday.
Food. Cheeses are all salty. I think because if they are not eaten, they put them back in the brine and serve them again tomorrow. Side dishes - pasta, spaghetti, rice. Once there was mashed potatoes, a couple of times village potatoes and once french fries. Sausage, sausages - soy. Like rubber. There was fish every day. Fried and stewed. I don’t know the name, it looks like a herring) But you can eat it. The bread is delicious. Butter portioned through one in the package melted. Cakes and pastries are so-so, but you can find what you like and then take it. chicken was sometimes stewed with vegetables. Nuggets almost every day. I liked the grilled vegetables - peppers and eggplant. Pancakes were always fried in the morning. But of all the days, a couple of times were only normal. And so bitter (either a lot of soda, or xs). Of the fruits, watermelon and greenish melon. Apples and oranges sometimes. Once there were green plums (they never ripened with us). The beach is pebble, it is difficult to enter the sea, but tolerable. Our people take sunbeds with towels in the morning and do not go to the beach until the evening...
Overall impression: Nothing. Because of the warmest sea (plus no waves, since on the one hand the turtle island closes from the sea, and on the other peninsula type) you can forgive a lot. But because of the rudeness of the staff and cheating with numbers, there is absolutely no desire to go there.
For feeding in fours, they feed much better.
If you save up for a vacation for a year, I advise you to listen to the reviews (mostly they are bad, but the truth is written) so as not to spoil such a short vacation for yourself.
To begin with, there can be no question of 5 *... 3 maximum.
Yes, according to local stories, the hotel was bought out. Last year there was a complete tin, now the owner is trying to transform it, but oh how far they are to 5k.
We arrived at the hotel at 9 am. They found where to wash and change clothes, they allowed us to use the restaurant from the moment we checked in (and on the day of check-out we left at 18:50, the room was vacated at 12, we could also wash, change and use the pool and restaurant).
Settlement: Although the season, but people leave earlier. Until 14:00, until they themselves came up three times, no one was going to settle us. Around 14:30 we got tired of waiting, as those who arrived after us were already settled, we reminded ourselves again, and, lo and behold, our room is ready. From the photo you can see - the hotel itself has 6 floors and there is a 2-story extension nearby. Here we were taken to this viper... Standard room 2 + 1 (child). In the room, you can only walk sideways between the furniture. there is 1 double bed and a folding bed is attached next to it (you can’t put it aside, because you can’t go to the balcony). It's clearly economical. To my claims, the person who helped bring the suitcases (by the way, they will meet you upon check-in, they will carry the suitcases from the bus to the reception and from the reception to the room, and when you check out, be prepared to carry them everywhere on your own) said that this is the standard. I went to resent at the reception. They wove the same thing. But seeing my mood, they asked me to wait until tomorrow, the room will be free and I can move. I called the travel agent, she wrote them a letter. Went to the hotel guide. They also promised him tomorrow.
On the first day we found a sea of friends. Do you know why? Due to the fact that we were not the only ones who wanted to move from the viper to a normal room. People quarreled, wrote complaints. It helped, but not many on the same day. Mostly tomorrow or the day after tomorrow. In our room, the sound of plates being sorted out was constantly heard from the kitchen. The windows overlooked a Muslim hotel and we listened to their music almost all day long. There was no soap in the room, especially shampoo (even where we were moved, there was no shampoo). There was no cleaning for two days. The pillow at 10 pm was "knocked out" at the reception, the dude constantly confused the tasks given to him by the administrator and instead of a pillow he brought us two sheets. Water was not delivered. But we are still lucky. Many in the room and bathroom had a stink, from 5 in the morning the extractor fan in the kitchen turned on, loud, because of which it was impossible to sleep and the smell was also all in the room. In short, they put almost everyone in the shithole (they can offer an extra charge for your own room and put you right away in a normal one, they didn’t offer us, I heard others). Calculating that you are a sucker, decide that this is the standard, and your standard will be sold again. There was a case when a mother and son came to 1 + 1, and they were settled in a room with a double bed) or a 2 + 2 family - settled in a room with a double bed + one folding bed. They scratched them about the fact that the operator sells the same number twice, they are not to blame and will solve this problem tomorrow. What will the family do until tomorrow?
The hotel replied to my travel agent that we were accommodated in a standard room, but smaller in size (isn't this economy? ). I didn't give up. I went to the sea, to the pool, to the restaurant through the reception. The next day, I was offered a better room in a new 6-storey building, but the balcony just went out onto the roof of the restaurant under the hotel (the horse's move : ) the standard is the same). I refused and they promised me the next day to offer several rooms with sea views to choose from. I agreed to the first one. On the 3rd floor, overlooking the sea, with a normal 2-bed and 1-bed and more space. Soap in the shower and in the bathroom. There is no shampoo. Cleaning only if you put a request on the handle. Dryers are not available on all balconies, get ready to dry your towels by simply hanging them on the balcony.
It is better not to hand over towels in the evening, but come in the morning and change. Since there was a case - I came, they gave me wet towels and said that the dryer had broken. Having laid them out, we realized that no one had washed them, they are handing out those that they handed over yesterday.
Food. Cheeses are all salty. I think because if they are not eaten, they put them back in the brine and serve them again tomorrow. Side dishes - pasta, spaghetti, rice. Once there was mashed potatoes, a couple of times village potatoes and once french fries. Sausage, sausages - soy. Like rubber. There was fish every day. Fried and stewed. I don’t know the name, it looks like a herring) But you can eat it. The bread is delicious. Butter portioned through one in the package melted. Cakes and pastries are so-so, but you can find what you like and then take it. chicken was sometimes stewed with vegetables. Nuggets almost every day. I liked the grilled vegetables - peppers and eggplant. Pancakes were always fried in the morning. But of all the days, a couple of times were only normal. And so bitter (either a lot of soda, or xs). Of the fruits, watermelon and greenish melon. Apples and oranges sometimes. Once there were green plums (they never ripened with us). The beach is pebble, it is difficult to enter the sea, but tolerable. Our people take sunbeds with towels in the morning and do not go to the beach until the evening...
Overall impression: Nothing. Because of the warmest sea (plus no waves, since on the one hand the turtle island closes from the sea, and on the other peninsula type) you can forgive a lot. But because of the rudeness of the staff and cheating with numbers, there is absolutely no desire to go there.
For feeding in fours, they feed much better.
If you save up for a vacation for a year, I advise you to listen to the reviews (mostly they are bad, but the truth is written) so as not to spoil such a short vacation for yourself.
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• 9
Rested with children in this hotel from 7 to 18 July 2018. I will write a lot. I'll start by saying that I read the reviews and was ready for anything. The price for a ticket from Chelyabinsk for 1 day + 1 child 16 years old + 1 child 4 years old was 105 thousand. For this money, the hotel is normal. We arrived at the hotel at 8 am.
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Rested with children in this hotel from 7 to 18 July 2018. I will write a lot. I'll start by saying that I read the reviews and was ready for anything. The price for a ticket from Chelyabinsk for 1 day + 1 child 16 years old + 1 child 4 years old was 105 thousand. For this money, the hotel is normal. We arrived at the hotel at 8 am. . . we were covered in 40 minutes without any of my request. Room 1105 overlooks the pool and the sea. All staff speak Russian. All the staff are great!!!! ! The room is not large-standard (1 large bed and one single bed... table....TV....refrigerator....two bedside tables) about 3.5 by 3.5 meters. The bathroom has a shower.... sink.... toilet. I immediately warn you what you will encounter here: the handles on the balcony doors are badly screwed. . . The outlet didn't hang out much. . . water was brought to the room only once in 12 days.... cleaning was also done only once. . . in the bathroom there is only shampoo, liquid soap, hair dryer, towels, toilet paper. The room has a balcony, dark curtains. Why don't they clean the rooms?? ? There is no staff (cleaners) (((there are only 3 people for the whole hotel. They physically do not have time. Many visitors swear precisely because of the rooms (sometimes there is not enough space for them, sometimes the size of the bed is not the same, sometimes there is no cleaning, sometimes there are no dark curtains somewhere). Further territory and animation. The area is not as big as it looks in the photo, but not small either. Because they have a staffing problem.... in some places there is garbage (people, but you yourself, like pigs, throw it all away).... there are a lot of children near the pool and there are some disadvantages - it is the presence of a toilet room very close (where the doors do not close-dirt-stink and there is often no paper) naturally the smell reached us ((((also many people did not understand that there were children and smoked (the smell was strong... for me as a non-smoker it was very difficult). There were a lot of thighs - there was enough space for everyone. The pool is clean, the slide works on time. Then we go along the path and on the right is a bar, and on the left is a mini dining room where you can spend lunch there. From 17:00 to 17:30 they give ice cream)))) turn space. They give not only children, but also adults and this is the biggest mistake. . . because sometimes kids don't get it. . . adults eat everything and more for free. Then the path goes to the beach))) there people occupy their thighs from 7-8 in the morning))) there are not as many of them as everyone would like) the entrance to the sea is of course terrible (nut). . . there is also a small amount of garbage (but I repeat - this is the fault of the vacationers themselves). Now about the animation: there is darts, table tennis, yoga, zumba, aqua gymnastics and after it a game in the water, water polo, children's animation and competitions and entertainment for adults. Now about the kids club and animation: the kids club is very small 3 by 3 meters. There can be a maximum of 10 children (((where they draw, sculpt, assemble puzzles, aqua make-up and for $ 5, if desired, make a fake out of sand (which is handed to the child on stage in the evening). Now food!! ! Excellent!!! ! Fruits there were always: watermelon, melon, apples, pears, oranges and sometimes plums, peaches and apricots. There are a lot of sweets. There are also a lot of pastries in the morning. Garnish: rice, pasta, potatoes. Three types of fish (one of them is sole). Lots of greens and vegetables. Liver is given every day. Meat is given every day: turkey, chicken, beef. They make stuffed eggplants. Mushrooms with cheese. Two types of soup!! ! At my request on Feb, the chef cooked borscht for dinner (it was fantastic). . . it was eaten very quickly by the Russians!! ! In the morning pancakes, egg, omelet. I read reviews on nutrition that are not satisfied and shocked to be honest. The food is great!!!!! ! I can say one thing: with what attitude you come, so your vacation will pass. I fly twice a year to rest and have something to compare this hotel. This hotel is definitely not 5 star. This is a good 4. If they add staff, then there were no such problems. There are a lot of dissatisfied, 50%, but according to my survey, these people do not read reviews, but went on the recommendation of their tour operator. Well what can I say? ! Read on and you won't have any problems. I am happy with my vacation!
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• 8
• traveled 7 years ago
Hello, I am writing a review for the first time in my life, just yesterday I promised to do it at the hotel reception! If you are planning a vacation in Turkey, do not choose this hotel, do not spoil your vacation! I say this with all my heart! The hotel does not pretend to any 5 *, not only guests speak about this, but also hotel guides, and even hotel employees! They say that they want to make a 4 * hotel out of it, and the tour operator added the fifth "*", although 5 * hang in front of the entrance next to the hotel name.
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Hello, I am writing a review for the first time in my life, just yesterday I promised to do it at the hotel reception! If you are planning a vacation in Turkey, do not choose this hotel, do not spoil your vacation! I say this with all my heart! The hotel does not pretend to any 5 *, not only guests speak about this, but also hotel guides, and even hotel employees! They say that they want to make a 4 * hotel out of it, and the tour operator added the fifth "*", although 5 * hang in front of the entrance next to the hotel name. The new owner, officially opened the hotel only three days ago, the hotel is still being renovated! Maybe someday it will get better, but not now! Now the hotel is called MAYA WORLD HOTELS 5 *. There are actually a lot of problems, it will take a long time to write about everything! For all concepts, including accommodation, meals, etc. , the hotel, even from the budget fives of Turkey, pulls a maximum of 3+. Today, at a meeting with a hotel guide, many wrote a paper about changing the hotel, claims against the hotel! But people who settled before us, 2-3 days earlier, say that it is useless! Problems are not solved, they are delaying moving to another hotel! The only thing Anex tour did after the meeting of hotel guides, as the senior tour guide in Alanya, who was present at our meeting, told us today, was a discount of 20 to 40 dollars on some excursions! Because of the endless stream of complaints! According to them, they themselves are shocked by the hotel! It is inhabited only by Russians, most of them are from Orenburg and Volgograd, there is not a single foreigner! If anyone has any questions, we will be here until May 16.2018, write! I can send photos, videos and answer all questions!
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