Complete contempt for guests

Written: 28 september 2021
Travel time: 20 — 26 september 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 4.0
Food: 1.0
Amenities: 3.0
I rarely write reviews, but in this case it really touched me. This hotel does not correspond to the declared 5 stars either in terms of service or material base and is not worth the money that is asked for it. I have been in many places in Turkey in hotels of different categories, this is the first time I have come across such an ugly attitude towards guests. There was an impression that the hotel management saves on everything, mockingly believing that the guests will endure everything.
And I had to endure almost everywhere: the food simply defies description: a roadside tavern on the highway will seem like a restaurant: semi-finished products, nuggets, schnitzels (this despite the fact that we all know what magic meat can be in Turkey), sluggish vegetables, miserable desserts, what then mayonnaise salads, mashed potatoes, pasta. In general, the range of the factory canteen. They give out everything little by little, you have to beg. Breakfast often lacks eggs or butter. It's just like!! ! Grilled carrots are given out as a separate dish! I usually don’t eat sausage and cheese in Turkey (well, this is not a cheese country and not sausage), but here I had to, because there was no other way. Margarine bread, despite the fact that in Turkey pastries can be simply divine: all these gozleme, byureks, etc. The Turks themselves would not eat this food for anything. Slops!
As for the rooms, they are quite comfortable, spacious, freshly renovated. But not enough outlets. How can there be only 2 sockets in a room for three? Not enough trash cans, no shampoo, no slippers. Cleaning is so-so, despite baksheesh. The sink in our room was never washed.

The hotel has no territory. The beach is also almost non-existent. There is a constant battle for sun loungers, indecently old, miserable, cheap. The entrance to the sea is dangerous - stone slabs and individual stones are everywhere under water.
Music blaring from 11am to 11am. Moreover, one is by the hotel pool, the other is in the beach bar of the neighboring hotel, who is louder: enjoy, dear guests.
There are 2 elevators in the whole rather large building of the hotel in one place. There is also a queue for the elevator, as well as for poor food.
On the territory, instead of a garden, a lawn, there is a poor torshovlishka. Market junk, souvenirs, alcohol, tattoo parlor, hairdresser, etc.
The staff is wild: instead of helping and solving the problem, they squeal and speak with their teeth. Just fools at the reception. Unqualified, unprofessional, unrestrained.
In general, for me it is not at all clear why this crappy hotel has so many positive reviews. I would not recommend to an enemy.
Translated automatically from Russian. View original