Hotel Jasmine

Written: 6 september 2013
Travel time: 24 — 31 august 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 5.0
Food: 7.0
Amenities: 7.0
We stumbled upon this hotel by accident as we canceled our trip to Egypt. Rebooked for what seemed better and more suitable for the price. As a result, the number of rest days was reduced by 3 days with an additional payment of 6.5 thousand rubles. Moreover, the tour operator TUI delivered us to Turkey by charter only at 12 am on the paid day, and took us out of the hotel at 23.45 on the eve of the paid day, thereby reducing the number of tour days by another 2 days ! ! It's a pity)) Reviews about the hotel were very different, so we were worried when we went to the hotel, but, as it turned out, in vain, we had a rest, in general it was good. It took about 2 hours to get from the airport, a bit far, but completely untiring - a comfortable bus in which you could buy drinks, relax after the flight. The hotel was the last one where tourists were brought, only the two of us (I was resting with my son, 18 years old), but at the reception, besides us, there were 2 more groups of tourists. posted very quickly, there were no problems with the explanation,
although there were no Russian-speaking hotel workers at that time. We were put on green bracelets (a sign of guests from Russia), provided an assistant who brought us things and our vacation began. left things, went to the sea, although it was already 3 am)) I was surprised that towels or swimming circles and mattresses lay on many sunbeds, then we found out that places on the beach are doing this)) At first I was very upset that the room was on the 1st floor of the bungalow and next to the toilet (bungalow 7191), returned to the reception with a request to change the room, asked to come at 12 o'clock, when the rooms were free, because the hotel was full. But in the morning it turned out that everything is not so bad - the bungalow is located very well - close to the beach, and to the cafe, and to the dining room, but at the same time far from the road and the amphitheater, and the room was large for four people. There were tourists from Germany, Poland, Czechoslovakia, Austria, Russia in the hotel. IT WAS NOT FROM UKRAINE!!
)) Who from where could be understood by the color of the bracelet. I read in the reviews that the color is different not so that the staff knows what language to address the guests in, but that discrimination is immediately visible if you are from Russia, they don’t approach you, don’t pay attention, etc. )) DID NOT NOTICE ANYTHING LIKE THIS! ! The staff is attentive to everyone, no problems in communication, everyone is trying, they work in good faith. In the first 2 days we were not supplied with water in the room, we turned to the reception, everything was resolved very quickly. The food is good, the food is tasty. FOOD IS ALWAYS ENOUGH! ! Queues as such. no. There is a lot of chicken, I would like more other meat)) Once we came for lunch at 14.50 to the terrace of the main restaurant, there were no problems, there was a lot of food, no one was in a hurry, a tall smiling waiter "with a forelock" came up (unfortunately, I don’t know his name) asked what drink we want, what to bring us (lunch is officially until 14.30!! ) At the pool with slides, a woman bakes wonderful cakes,

be sure to try it! ! The Internet in the lobby is slow, though I don’t know which one in the Internet cafe) We didn’t take excursions, we just went to the hammam from our tour operator (the cost is $ 30 per person), we liked it. The beach can be divided into 3 zones - 1) entrance from a pontoon, 2) sand and pebbles, 3) for children - only sand. Slides are medium.
The room suited us, spacious, everything worked, the safe was free in the room. Cleaning is BAD, the only plus is that it ended before lunch. Towels were changed, linen was not changed even once in a week, although my son gave a tip, I think that in vain ! ! Naturally, no swans, no flowers. Water, as I wrote above, I didn’t put water for a couple of days, I didn’t bring toilet paper when it ended without a reminder. When checking in, there was a dirty ashtray on the balcony, and it remained dirty all week (we don’t smoke), 2 dirty glasses, I think they would also remain standing on the table,
if we didn’t take them away ourselves)) But they didn’t turn to anyone with complaints, I think these are trifles that are not worthy of nerves, although I’m sure that everything would change for the better, because the staff is very attentive to hotel guests and they respond to requests at the reception instantly))
Translated automatically from Russian. View original