Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
We flew in through Joint Up, the cost of the tour was, in principle, low, but at such prices there was a choice of hotels and we chose this one based on reviews and photos. And got. . .
Sky-up flew on a heavy night flight. We got to the hotel at 6 am. Located in the suburbs of Alanya, but in the suburbs. Immediately we were greeted by the smell of "dead meat" right at the entrance.
They didn’t have time to evaluate the lobby half-awake, it seemed just “shabby” and “old” and we immediately gave documents for settling in, because we didn’t sleep all night and hoped for a bed a little earlier than the prescribed 14-00, but we were not settled and this was our salvation in this rest!
We were given bracelets and showed in which direction the beach, it is across the road but not exactly, but diagonally. It turns out that you have to go along a strange makeshift crossing with non-standard steps and wires to the outside, garbage (this is a separate issue) was everywhere... just everywhere starting from the entrance, along the transition and after the transition, then you have to walk a little along the sidewalk along the road (by the way, noisy and high-speed) but not much, about 100 meters and a small descent to the beach, if you can call it that. Unfortunately, I don’t have many photos of this area, but I think that many tourists will post photos of the hotel and territories on the network, but the entire beach was littered with garbage and empty cups, and there is also a large makeshift garbage dump right at the entrance. On the beach upside down battered, but some and whole plastic sun loungers, and rubbish rubbish. Pebbles and again garbage. and the pleasant Turkish sea. Although at that moment even it could not please us.
The bracelets were given to us as soon as we arrived, so we waited for breakfast time and went to the dining room and..... went nuts even more. In the dining room you have to go up to the floor above the lobby and all the steps are strewn with gobies, some small lids (garbage) and dirt, dust, sticky spots. The door to the "restaurant" is glass - it immediately caught my eye how slammed it was, that it was scary to take on it! You have no idea how simple a person I am, but I was really afraid to take it on. Furniture once being good and stylish. Already has signs of wear. Somewhere broken. The glass to the terrace is as clean as the doors to the dining room. There is almost no food....everyone took bread, later I realized that there was simply nothing else to eat. It was impossible to drink coffee and tea. The children were hungry. We were lucky that we bought burgers from Kyiv and did not have time to eat everything. At that time, we had already drooped and part of our group was flying, our family + 2 close relatives) shouted loudly, we would not stay here (almost cried) and we went down closer to the Internet, began to actively discuss with our manager so that we could be overpowered.
there we met other Russian- and Ukrainian-speaking tourists; those who lived here before us said right away that everything is bad here and that we won’t see anything good in the rooms either! They really said that everything is bad and they amuse themselves only by the sea. While the correspondence on prices for relocation lasted, we decided to go look at the territory, bars and pools. it was 2 floors up the same steps from the lobby and 1 up from the dining area. We were greeted by a view of the terrace with full tables of yesterday's feast over which flies swirled. the entire pool and playground were also littered with mud and empty cups. The pool stank of chlorine, in this case it was even more of a plus than a minus. Furniture "hung" on the balconies - I don't know why, but the upturned chairs hung over the railing. The feeling that this part of the hotel was simply uninhabited. Of course, we didn't swim. The bar, by the way, was full of empty bottles, there was no alcohol and no bartender, and, looking ahead, even at the prescribed 10-11-12, etc. , neither one nor the other appeared.
We really wanted alcohol at that moment and were waiting for the bar to open, but when the bar (in the lobby, the others never opened) seemed to open, or rather appeared there 2 times, we were offered only sweet drinks. around lunchtime we were lucky and were treated to wine. At this point, the guides arrived and explained to the tourists who settled the day before that, well, for such money - such a hotel, and that the main thing here is the SEA !! ! Cool position Join up - isn't it? what they can say to their tourists, and of course, they cannot offer free relocation, and after us, by the way, a lot of their tourists flew to the same hotel! By the way, we received answers on surcharges for relocation, and the price of relocation to another hotel was more than we paid for the entire tour!
Lunch was as meager as breakfast and just as "dirty" (and tables and dishes and the same doors), but we still ate something, as we were already terribly hungry. Then came the long-awaited 14:00, we already wanted to get some sleep. By that time, they had not slept for more than a day, and also the children. But at first we were told that "there are no available rooms", we were even delighted and asked for overbooking, immediately a Freudian clause: "they say there are so many guests that they have not cleaned their rooms yet, so wait" at the same time another large group of tourists stopped by somewhere then up to 10 people and they noisily sought rooms, rented and we heard that they were ready to be relocated and there were no rooms where we were first in line for relocation. Since we didn’t swear or quarrel, we quickly figured out to write a receipt that we were ready and there were no complaints - we were taken (by a personal car, one of the staff) to another hotel. According to him, this is the owner's brother and he opened a "new" hotel 10 km away and that we will like it there. From the word New, we experienced a slight relief, and with the words "well, it can't be worse, " we were taken to another hotel. I won’t write about it, it’s already getting another review for another hotel. But I will say that after this other hotel was filled with tourists resettled after us from Katinsos, who shared their terrible stories about this hotel. After us, during almost the entire rest (day 4-5, for sure), Join Up settled in Katinsos with its tourists, who somehow moved to the same hotel as we did for free. So for your money in other hotels.
I myself chose the tour, I met this for the first time, and if, as a travel agent, I sent tourists, I would lose clients forever. And thank God that we were lucky to move and we did not get poisoned in the dining room. We were so shocked that I don’t have many photos and videos, and it’s not everywhere that I see what I saw outside the camera, for example, the glass gleams and doesn’t show all the dirt. And yes, the windows were broken at the entrance. And toilets are a different story with floating crap not flushed!
Sky-up flew on a heavy night flight. We got to the hotel at 6 am. Located in the suburbs of Alanya, but in the suburbs. Immediately we were greeted by the smell of "dead meat" right at the entrance.
They didn’t have time to evaluate the lobby half-awake, it seemed just “shabby” and “old” and we immediately gave documents for settling in, because we didn’t sleep all night and hoped for a bed a little earlier than the prescribed 14-00, but we were not settled and this was our salvation in this rest!
We were given bracelets and showed in which direction the beach, it is across the road but not exactly, but diagonally. It turns out that you have to go along a strange makeshift crossing with non-standard steps and wires to the outside, garbage (this is a separate issue) was everywhere... just everywhere starting from the entrance, along the transition and after the transition, then you have to walk a little along the sidewalk along the road (by the way, noisy and high-speed) but not much, about 100 meters and a small descent to the beach, if you can call it that. Unfortunately, I don’t have many photos of this area, but I think that many tourists will post photos of the hotel and territories on the network, but the entire beach was littered with garbage and empty cups, and there is also a large makeshift garbage dump right at the entrance. On the beach upside down battered, but some and whole plastic sun loungers, and rubbish rubbish. Pebbles and again garbage. and the pleasant Turkish sea. Although at that moment even it could not please us.
The bracelets were given to us as soon as we arrived, so we waited for breakfast time and went to the dining room and..... went nuts even more. In the dining room you have to go up to the floor above the lobby and all the steps are strewn with gobies, some small lids (garbage) and dirt, dust, sticky spots. The door to the "restaurant" is glass - it immediately caught my eye how slammed it was, that it was scary to take on it! You have no idea how simple a person I am, but I was really afraid to take it on. Furniture once being good and stylish. Already has signs of wear. Somewhere broken. The glass to the terrace is as clean as the doors to the dining room. There is almost no food....everyone took bread, later I realized that there was simply nothing else to eat. It was impossible to drink coffee and tea. The children were hungry. We were lucky that we bought burgers from Kyiv and did not have time to eat everything. At that time, we had already drooped and part of our group was flying, our family + 2 close relatives) shouted loudly, we would not stay here (almost cried) and we went down closer to the Internet, began to actively discuss with our manager so that we could be overpowered.
there we met other Russian- and Ukrainian-speaking tourists; those who lived here before us said right away that everything is bad here and that we won’t see anything good in the rooms either! They really said that everything is bad and they amuse themselves only by the sea. While the correspondence on prices for relocation lasted, we decided to go look at the territory, bars and pools. it was 2 floors up the same steps from the lobby and 1 up from the dining area. We were greeted by a view of the terrace with full tables of yesterday's feast over which flies swirled. the entire pool and playground were also littered with mud and empty cups. The pool stank of chlorine, in this case it was even more of a plus than a minus. Furniture "hung" on the balconies - I don't know why, but the upturned chairs hung over the railing. The feeling that this part of the hotel was simply uninhabited. Of course, we didn't swim. The bar, by the way, was full of empty bottles, there was no alcohol and no bartender, and, looking ahead, even at the prescribed 10-11-12, etc. , neither one nor the other appeared.
We really wanted alcohol at that moment and were waiting for the bar to open, but when the bar (in the lobby, the others never opened) seemed to open, or rather appeared there 2 times, we were offered only sweet drinks. around lunchtime we were lucky and were treated to wine. At this point, the guides arrived and explained to the tourists who settled the day before that, well, for such money - such a hotel, and that the main thing here is the SEA !! ! Cool position Join up - isn't it? what they can say to their tourists, and of course, they cannot offer free relocation, and after us, by the way, a lot of their tourists flew to the same hotel! By the way, we received answers on surcharges for relocation, and the price of relocation to another hotel was more than we paid for the entire tour!
Lunch was as meager as breakfast and just as "dirty" (and tables and dishes and the same doors), but we still ate something, as we were already terribly hungry. Then came the long-awaited 14:00, we already wanted to get some sleep. By that time, they had not slept for more than a day, and also the children. But at first we were told that "there are no available rooms", we were even delighted and asked for overbooking, immediately a Freudian clause: "they say there are so many guests that they have not cleaned their rooms yet, so wait" at the same time another large group of tourists stopped by somewhere then up to 10 people and they noisily sought rooms, rented and we heard that they were ready to be relocated and there were no rooms where we were first in line for relocation. Since we didn’t swear or quarrel, we quickly figured out to write a receipt that we were ready and there were no complaints - we were taken (by a personal car, one of the staff) to another hotel. According to him, this is the owner's brother and he opened a "new" hotel 10 km away and that we will like it there. From the word New, we experienced a slight relief, and with the words "well, it can't be worse, " we were taken to another hotel. I won’t write about it, it’s already getting another review for another hotel. But I will say that after this other hotel was filled with tourists resettled after us from Katinsos, who shared their terrible stories about this hotel. After us, during almost the entire rest (day 4-5, for sure), Join Up settled in Katinsos with its tourists, who somehow moved to the same hotel as we did for free. So for your money in other hotels.
I myself chose the tour, I met this for the first time, and if, as a travel agent, I sent tourists, I would lose clients forever. And thank God that we were lucky to move and we did not get poisoned in the dining room. We were so shocked that I don’t have many photos and videos, and it’s not everywhere that I see what I saw outside the camera, for example, the glass gleams and doesn’t show all the dirt. And yes, the windows were broken at the entrance. And toilets are a different story with floating crap not flushed!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- As far as I'm not picky, but I was shocked to say the least ...
- This is more like a dilapidated dormitory than a 4 * hotel
- Wretched
- It's quiet horror!
- infernal hell
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