Oтель удовлетворительно, wi-fi был средний, потом вообще пропал The hotel is satisfactory, wi-fi was average, then disappeared altogether

Rooms +
Pools clean +
Cleanliness of the territory +/-
Now in more detail, the hall, the heat, on the street under 50 degrees. It works out of 13-14 air conditioners 2, after a massive outrage they turned on 6-7, why did you install them?
The tour package took ultra all inclusive, it means imported drinks are included, etc. , this is a complete discrepancy with the purchased tour package, but according to simple (deception) and my subjective opinion, such hotels should be punished. Now the most interesting thing is food and service, there is simply no end to the queue in the morning for eggs, 50-70 people, one person serves, you can stand up to 40 minutes. and here everything is clear that for lunch and dinner, the food is all the same for 4 out of 5, one killed on the floor - powdered mashed potatoes, you ask how you know, I will answer you - I sell this in my country, but this is not a 5 * product hotel.
I pay special attention to maintenance:

The staff of the men are slow, arrogant, rude, one gets the impression that you have come here.
What I can’t say about women - hard workers, friendly, always ready to help.
I also want to write about food, for example, they prepare such minimalism that by the middle of breakfast, lunch, dinner it ends and they don’t serve it anymore, I see this for the first time, I travel around countries 2 times a year stably.
Wi-Fi work is normal. Let the speed be small, but you can keep in touch with the outside world 3.5 out of 5, but here is a bummer - they turned off the type of problem, the problems can be fixed, what they say we are fixing, 4 days have passed and the horse did not roll.
I regret that I didn’t read about this hotel before the trip, I didn’t come here in my life, but it’s more striking that the administration unsubscribes, but does nothing.