Отель хороший, но бывает и лучше Hotel is good but could be better

Rested in Dizalya club from 23 to 30 June 2018. Before leaving a review about the hotel, I really want to express my attitude about the work of Coral travel. Flew from sanmar, Her subsidiary from Ulyanovsk, Red wings airline, flight 4015. Service leaves much to be desired. Rude, lazy staff. Of the drinks offered only water and tea (once), fed some kind of roll with plastic cheese. During the flight, condensation dripped from the rust-colored ceiling onto the passengers. It was scary and creepy. Flight 4016 flew to Russia on June 30, from the same airline, the impressions are completely different. Both the flight attendants and the pilot were remembered for their attentiveness and good work.
More. . . Arrival at 19:20 local time. The bus with the guide was waiting for passengers for an incredibly long time, although everyone gathered quite quickly. Some stops that stretched from the promised 15 minutes to 30 minutes. Everyone was waiting for some virtual stragglers. As a result, on the way to the hotel (and it turned out on the way back), which took 2.5 hours, with a technical stop and fees for hotels of all tourists, stretched for almost 5 hours. In short, Coral shamelessly stole a whole day from me at the beginning of the holiday, and at the end, because I left the hotel at 3:45 in the morning. I arrived at the hotel, of course, no late dinner, long gone. Tired and hungry, I went to bed, if you can call it a dream. More on this. . .
So, about the hotel itself. . . Old, quiet, solid hotel. But!! ! If you are traveling alone, if you are from Russia, if you are not aggressive and will not take decisive action, get ready to be placed in an economy class room instead of a purchased standard. These rooms (economy) are located on the first floor, next to the buffet, the reception, where noise, voices, the sound of dishes, the sounds of suitcase wheels are heard all night. AND. . . !!! ! Well, of course, this is the number I got!

No prayers and conversations work on the hotel managers, the only answer is: "The hotel is full, there are no rooms. " Only the difference between an economy class room and a standard room will not be returned to you, and this is considered normal. My roommate, from Krasnodar, managed to change her room only when she threatened to move to a nearby hotel with a friend (in Her room, in addition to everything, there was a terrible sewer smell).
The Mini bar option declared on all sites, as I was told, turns out to be offered only when visiting this hotel again (It is very interesting why people do not know all this in advance) I am a light drinker, it's just a matter of principle.
Next. . . cleaning. They are removed, but without fanaticism. Since I had to shower in slippers (because my room didn't have a bathtub, but just a marble floor, curb, shower and curtain), it was easy for me to track the quality of the floor cleaning by the marks on the laminate. Bed linen was changed once. Towels are changed like every day, but not all in a row, selectively. Some just re-hang, as it was here. I took a beach towel, bail $ 5, did not change it for $ 1, because I did not find any reason to change a dirty, unwashed towel, which after 2 days began to stink disgustingly, for the same, but already for my hard-earned money. I bought a thin towel on the market, which I was glad about.
Food... Yes, there seems to be a lot of everything, there is both meat and fish. Stewed and fried. By the end of the week, the menu for some reason began to grow thin, I don’t know what this is connected with. Lots of sweets, In general, no one was hungry.
Beach. Equipped, clean, friendly. There was enough space for everyone. The entrance to the water for swimming is not convenient, some kind of plates. If you do not know the coast, or a big wave, you can get seriously injured. For children, the slabs form a small pool where they swarm with pleasure, and adults who can’t swim are also there... What else I didn’t like was that the sea nails all kinds of evil spirits to the shore. On the first day of my arrival, there was nothing in the water: bags, disposable tableware, algae, and a lot of different things that caused disgust.

There are a lot of Germans among the hotel guests (in fact, the hotel is apparently designed for them), because they are honored and respected in everything, and the Turks bring drinks to the table, and they are served with more trepidation than the Russians. Many Balts, Poles, Ukrainians. But there are also a lot of Russians, to the displeasure of the Germans and the Turks themselves.
Animation in the hotel in German. Russians do not participate in competitions, because the musical repertoire is selected (again at the insistence of the management) not in Russian, supposedly that this did not provoke the Russians and they would not behave violently and noisily)))) Children, of course, participate all together children are children. For them, they try, occupy, play with them. The Turks have a special attitude towards children and this cannot be taken away from them. The Turkish night is very interesting, this evening all the staff give their best. And national dishes, and entertainment, dances and competitions, everything is there!
The hotel staff is working hard. He greets everyone in his native language. This year there is also a Russian-speaking manager Naina, from Ukraine. The kindest and most attentive girl who will prompt and help with advice if you turn to her. But unfortunately, she does not solve the issues of resettlement, it does not depend on her. The policy of the management, apparently, is such that the Russians do not really like this hotel, so that there are more Germans than Russians in it.
We were accompanied everywhere and everywhere by a wonderful guide: Sofia. The most delicate creation. A decent and honest person. He does his job 100% without expecting anything in return.
The best feature was the free wi-fi. Not the fastest, but not hopelessly slow either.
Impressions about the hotel were generally good. If you take ear plugs with you to sleep at night, if you do not expect love and respect from the Germans. If you are ready to be stared at by the husbands of ugly German women (and they are not only not beautiful, they are scary))), if you want to take a break from the hustle and bustle of the city, you are here.
I'm deducting a point for accommodation and for the quality of the water in the sea.