Не рекомендую отель туристам из России I do not recommend the hotel to tourists from Russia

Were at the hotel from 07 to 21 October 2021 from TUI. We were given a room in a separate house 1343. For the first time in a five-star hotel, we got into such a small and miserable room. Of the furniture, only a bed and two plywood bedside tables. No view from the room. We asked repeatedly at the reception Dilyara to change our room. The hotel manager, guide Sabir, was connected, but they showed the same number as a mockery. They offered to pay extra $ 15 per day for a room in the main hotel buildings, we refused. So the ticket cost 150.000 rubles, the safe is paid, the Internet is paid, the bus to the city is paid. The floors in the room were not washed, the balcony was never cleaned, as was the area around. The road to the sea is not safe, poorly lit dirty underground passage. Dining on the beach right across the street from the cemetery. There is a lack of staff, there is a queue in the restaurant. Mustafa on an omelet yelled at the tourists who asked for a double omelet, but the buffet was announced. Fifth time in Turkey and first time such a disappointment from a hotel. The owner of the hotel is requested to take measures to bring the services declared on the site and the actual services provided at your hotel in line.