Отдых понравился. но нас обманул туроператор I liked the rest. but we were deceived by the tour operator

We ended up in this hotel by luck. bought a 4-star fortune from anex-tour. We ended up in a 3 star hotel. This is a fraud, a real fraud on the part of the tour operator. Previously, we repeatedly traveled along Fortune, but with a Tez-tour and always the class of the hotel corresponded to the purchased one and sometimes even higher, they bought; 4 stars and got into the top five. I liked the air carrier - atlas-global. On the plane, at least they are fed a bun with cheese, in the cabin there is music, TVs. The hotel itself is located in the city center. The territory is very small, the hall is small. Go to the sea 15 minutes. The road is good along residential streets full of flowers, past cafes, shops, hotels. The beach rented by the hotel is large, but paid. this is the biggest downside. 2 or 3 dollars per person to a beach worker. It depends on which line you lie down and what mood the beach workers have. on the first line, they lay down their towels and say that everything is booked and it is booked until 7 pm nobody needs it. This beach also has a rest from other beaches and is completely free. Maybe, of course, the administration of these other hotels pays for the rest of their tourists, unlike vacationers in Big Blue. Is it really impossible to increase the cost of the tour by 10 dollars so as not to disgrace yourself with this paid beach and corruption on the beach. This moment left a very negative mark on the rest. The biggest plus is the food. And meat and vegetables and fish and seasonal fruits are all in variety. Barbecue something every evening. All delicious, no side effects. Good room, double room with balcony. Cleaning every day and very high quality. From the animation of 2 people and mostly during the day for children. in the evening I almost had to catch Pinocchio by the hand and ask him something that will happen tonight. Every other day, about evening shows. And going to discos. In my opinion, this is the main task of animators - to gather people for a disco, if you don’t go, then interest in you disappears. Although as children's animators they coped. But another big plus is the Alanya embankment in the vicinity. You can walk there for hours. A lot of fountains, parks and all in flowers, palm trees, benches. In general, I liked the rest. The staff is very friendly and cultured, not intrusive. But I was very upset by the deceit of the tour operator. Take money for a hotel with a higher class, and settle with a lower class ?? ? We will no longer contact the annex tour.