The hotel does not live up to its rating and most of the positive reviews

Written: 15 august 2017
Travel time: 20 — 27 july 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 4.0
The hotel was booked in April 2017. reviews and photos.
In fact: they settled in the old building, the room is a little less than 10 sq. m. There is a refrigerator, TV and pluses ended there. The bathroom is combined with a toilet, poor lighting, but this is a plus, because. I didn’t really want to look at the broken tiles and dirt.
Because arrived at the hotel at 23.30, then at first did not pay attention to the fact that dirty towels were left in the bathroom, not just dirty, but terribly dirty. Well, that I dumped these towels in a corner, and in the morning I went to the reception. Faya didn’t even apologize, she just nodded her head, thank you, even though the towels were taken away during the day.

They cleaned the room every day, but despite the fact that I left a tip, they cleaned poorly. Someone wrote about flowers on the bed, apparently there were not enough flowers for me)) Yes, torn sheets are not allowed for a 4 * hotel, but after dirty towels, this did not surprise me. There is no soundproofing in the room, even ear plugs did not save (
The food is normal, but it can be better, finely chopped vegetables are most often already sour)) Fruits: watermelons, melons, apricots, plums were always there, as soon as they ran out, they were immediately brought.
There have always been fish or chicken. I put 3+ for the kitchen, but only because I rested in other 4 and 3 star hotels, where the food is much more varied and of better quality. Dirty tablecloths - yes, it was. Very unpleasant. But thanks to the chef - he always wished you a pleasant appetite and was positive. Staff, also smart - quickly took away dirty dishes. Drinks are normal. The pastries are good.
To the beach 10-15 minutes walk, in 35 degree heat - this is a big minus. The entry into the sea is disgusting. On the beach I met several people who complained about broken and skinned legs. The downside is that the caretaker on the beach lets local Turks onto the sunbeds of Adjara, often very noisy, as a result, there are not enough hotel guests closer to the beach.
In general, the hotel is not 4 stars, it is a very weak three. Even 2* hotels are better.
Do not believe all the positive reviews about this hotel. I never thought that a bad room could spoil the impression of the rest (because you only spend the night in the room), but, apparently, I had never been to Adjara before, he managed to convince me. Conclusion: I will not return to this hotel and will not recommend it to my friends.
Translated automatically from Russian. View original