на 5* не тянет 5 * does not pull

We visited this hotel not of our own free will, we bought a ticket to Monastir in a 4-star hotel, but we were brought here under the pretext that there were no rooms in our hotel. We spent 10 days in the hotel! Who wants to get into 5 * do not advise to go to this hotel!! ! And how did they just get 5*! ? The only thing I liked was the food, the choice was good! If you carry a bun or a peach, then no one will take anything away from you. The three of us rested, we were given a triple bright room on the 2nd floor, overlooking the sea on the left and on the mountain of construction debris on the right. For 10 days, the carpet in the room was not vacuumed even once! The air conditioning in the room did not work, which was buzzing, but it blew quite a bit, the TV was so-so with a cathode ray tube (old model), diagonal 54 cm. , there is always no toilet paper in the toilet, I had to beg from the maid, or steal from her, or in the toilet at the bar, but what to do ? ! A portion of water in the refrigerator appeared only on the 6th day of stay. Appeals to the reception did not give anything at all, they pretended that they did not understand Russian if it concerned any requirements, more attention is paid to foreigners than Russians. Towels were removed for washing, but were not given out in return, only in the evening after washing half-dry, you come from the sea to rinse before dinner and there is nothing to dry yourself with! The corridors are carpeted from Tsar-Pea with holes and terrible stains. The restaurant opens at 6 in the morning, we usually come around 7-30, the waiters slowly walk between the tables, those who give a dinar from under the table will get a vase with not fresh flowers. I would especially like to note the absence of teaspoons for coffee and ice cream, there was even a desire to buy one-time ones for them! There was a lot of sweets, a large selection and quite tasty! We arrived at night, filled out hotel cards, and we were quickly settled, this was the only plus. The service staff is spoiled for tips, but does not change the essence of the matter. Dinar is taken away, and the dirt remains in the room. There are not enough sun loungers on the beach. We have to take seats from 7 in the morning. No animation. In addition to charging by the pool, there is no entertainment. In the evening, the animators at the restaurant make some attempts to entertain the guests, but nothing comes of it. Firstly, not a word in Russian, not a single Russian song. And the bulk of the audience are Russians. You understand, if ours do not start an entertainment program, no one will hold it. The Germans, so they generally sit smoking at the restaurant all day long. In general, thank you for our good holiday. We were a big group and entertained ourselves. And even this "five-star" hotel did not disappoint us in general. Never and for nothing, dear compatriots, do not take tours to this hotel!! !