Отвратительный отель и аниматоры Disgusting hotel and animators

We took a ticket to Tunisia, exclusively for the rest of the child, "rested" from September 24.2013 to October 08.2013. Travel agency Ice Nut (Valeriya), Tour operator Biblio Globus, Transaero!
I’ll start over, the flight was delayed for 2 hours (can you imagine what it means to sit on the plane for 2 hours with a 2.6-year-old child), the departure was supposed to be at 22.15, in fact at 00.30 I don’t remember exactly (all this time we were waiting for the take-off in the plane - I don't know if this is good or bad - decide for yourself).
Soared-clapped!
Arrived local time at 1 am (our time at 4 am) everything is well organized at the airport, everything is clear and everything ran very quickly!

We arrived at the hotel, we were met by sleeping hotel staff, it was dark everywhere! Our "wonderful holiday" begins! The room was given with 2 + 1 accommodation, a bed for a child was offered near the window overlooking the pool, moldy chairs, a bird's nest on the window, I hope, or someone else's!
We ask for another room, we paid $ 10, so we examined about 5 rooms (you understand, yes? one in the morning, a small child - we rush about, we are looking for a room for which we paid) we go further, in general we stopped in a more or less normal room, with the condition to get in the morning with a view of the city (there were no other options, another view is a pool where animation takes place, which my daughter and I don’t need) in the morning the person who was given the money changed, but Thank God, a few days later, passing by a retractable room, I found a clean room, the administrator immediately allowed to move without additional payment, moving is generally a separate issue, a lot of bags, half of them are laid out in lockers, but they moved! Well, they didn’t let us relax, we were flooded !!! ! They changed the room without talking, moved all the things (5 suitcases were collected again) (you know what I mean, right?
) I also found the room with the help of the cleaners when they were cleaning (by the way, the cleaning there is excellent, daily, at the request they brought us 3 pillows, because my daughter slept with us, 3 blankets, but they don’t understand the word oilcloth even in English, they brought instead of it, a garbage bag is super, right? ) Let's move on! As for the food, I’ll say that everything was very tasty, breakfast is always the same: rice porridge, eggs, baked tomatoes, sweets, yogurt with cereal was very tasty, well, sausage (peculiar, but you can eat it), tasteless cheese, coffee, cocoa , for lunch, pasta, rice, couscous, potatoes, vegetables, salads are basically the same, soups are all spicy, it was extremely difficult for a child to choose dishes, but they ordered pasta without sauce, but it was bad without hot soup, fortunately with chair was no problem! For children, as they described to us in the travel agency, namely Valeria, there is nothing, absolutely, the mini-club is, to put it mildly, dirty (unfortunately I can’t show the photo, because
pictures on the phone, which I forgot on the plane, from such a vacation I wanted to run further than you see), there is no playground at all, the swings and the slide were dirty and folded in the mini club, the children's pool is dirty and not working, the toilet near the pool is disgusting, fall with the child it’s possible for one or two, a lot of water, a drain in the sink that doesn’t work, and the size of the room itself doesn’t even allow you to normally close the door without sticking with your daughter to each other and to the dirty and wet wall! They didn’t give alcohol at the pool bar (all inclusive! ), they went to the hotel for it, always in clothes, for some reason only we had to go, the rest went in shorts and took everything without any problems! I'll tell you about the way to the sea! Valeria Sergeeva from the travel agency assured us that to the sea, we only have to cross one road, and not even a road, but an alley, in fact, we crossed the road, walked 500 meters on foot, then another road, (!!!!!!

one woman was sold a tour with a sea view!!!!!!! ! the second line is 500 m from the sea (by the way, we were told 300 m) and a view of the sea, can you imagine) we hardly found our beach, a sign with the name of the hotel, similar to the one we hang in Moscow during restoration. The bar by the sea is simply "chic" I didn’t dare to sit on any of the chairs, everything was so greasy, dirty, there was a refrigerator with ice cream at the bar, as I first thought, oh no, they have such a trash can))) The sunbeds were free , there were no mattresses for them (unlike other beaches), there were no urns on the beach, except for the aforementioned one with "ice cream". The sand (if clean) is amazing, like flour, fine and pleasant to the touch. The most interesting - the SEA!
The sea is amazing, really cool, you have to get used to it, in Egypt it is 1000 times warmer, but not about that, the main thing is that it was impossible to go into it, on the shore there were mountains, algae thrown out by the sea, camel (sorry) feces, everything is very similar to manure , only without smell, we had to go closer to the bay, but there was a lot of garbage on the beach, but a clean entry into the sea, we actually swam there, there are jellyfish, not a lot, but my father-in-law bit me, the bite quickly passed, I'll go back to cleaning on the beach, cleaned one tractor for the entire beach, consider that they did not clean it. In the bar on the beach, alcohol was paid, beer cost 0.33 ml 100 rubles.
I will return to children's rest, one of the entertainments for the child, it was a children's playroom, which was with garbage and cigarette butts, though 4-5 tables, 10-15 chairs, two types of Lego-type constructor - it was! We chose a more or less clean place and played there.
As soon as we entered, the animator ran in, though he immediately left, a few days later in the same room, the same animator ran in and tried to explain to me that I should clean up after my child in this room, okay, we accepted it, after two minutes the same animator ran in with another to help, explaining to us that at 17-00 for some reason, we have to leave the room, her work supposedly stops, and where this work of theirs was, I didn’t notice, I sat with the child myself, he plays and plays, no gotta kick it out! I went to the reception, explained everything to the administrator, she called the animator though another, maybe the main one - I don’t know! We decided to call the guide, after a scandalous conversation with the guide, animators, etc. , etc. , the guide told us that from 9-00 to 21-00 we can play there without any problems, at my request to remove the dirt from the game room I was ignored 10 times, so they didn’t remove anything before leaving, though once they collected large garbage and that’s in plain sight, but the bulls in the corner didn’t notice!

In general, decide for yourself whether it is worth it for you to risk your vacation in such a hotel! I will never go back there again, that's for sure! The guide told me that the review that we leave on the way to the airport will be considered, I really hope so, although in our country the laws always turn against people like me! Have a good holiday elsewhere!