used to be a good hotel, but now it's run down

Written: 21 july 2018
Travel time: 7 — 19 july 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
I rested with my wife in this hotel for the first time, we arrived late, at 11 pm, but we were fed anyway. the check-in went quickly without problems, but when we entered the room, there were no towels there, as well as a refrigerator, the hair dryer was not working, the TV was without an antenna, the air conditioner was never cleaned, clogged so much that it practically did not cool anything, toilet paper too there wasn’t, we went to the reception, they gave us towels without any problems, but otherwise all the rooms are like that, so they didn’t change the number anymore. What irritated at first is the music that yells at night until 4 in the morning. Rooms were cleaned every day, but so-so for a C grade, shampoos and soap were given only once in two weeks, and then I asked. Towels and bed sheets were not changed at all. The territory was cleaned, of course, but so-so. To the sea, in principle, not so far 100 meters to go through the wasteland. The beach is private, there is a non-alcoholic bar open from 10 o'clock, there is Wi-Fi on the beach but it does not always work. As for food, of course we didn’t go hungry, but it was very monotonous, 2 types of meat - fried chicken and lamb or beef in gravy, 4-5 types of salad, 2-3 types of the second - pasta, fried potatoes, rice. Of the fruits, only melon and watermelon. As for alcohol, the beer is good draft keg, even better than their bottled one, the wine is also good, everything else, of course, is disgusting, whiskey is like water. The staff is friendly, the bartenders pour as much as you ask, in short, how you communicate with them is how they treat you. In general, I liked the rest, the excursions are awesome, especially to the Sahara, the Sea is clean, the beach is cleaned and cleaned constantly, there are enough sunbeds, and if they are not, then there are a lot of sun loungers. In general, I will tell you that the hotel is not expensive, of course, so the service is appropriate. Those who are looking for flaws, then of course they will find them, and those who do not pay attention to all these little things will find many positive moments for themselves, so do not pay attention only to bad reviews - they are written by taxi people who are constantly dissatisfied with something , such people and in 5 star hotels will find you a lot of shortcomings.
Translated automatically from Russian. View original