Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Wonderful hotel. Convenient location. 7-8 minutes to Patong Beach. Same goes for Bangla Road. The staff is polite, efficient and friendly.
Even in the course of correspondence with the hotel before the trip, I realized that the employees are happy with the customers, because I always received an exhaustive answer to each of my e-mails. The hotel arranged a transfer for us. When we arrived in Phuket, we were met by the driver, holding a sign with names in his hands.
It was especially pleasant, because the time was 22-00, and the Air Asia flight was delayed by 1 hour.
The hotel provided a room, but when I checked in, I didn’t like that this room was without a balcony, and one of us was a smoker, and after the beach things had to be dried somewhere, I turned to the reception, the next day in the morning we were moved without any delay to a room with a balcony overlooking the pool, without any extra charge on our part. Everything is very clear and organized. We went to Thailand for the first time and booked everything on our own, without travel agencies. Therefore, we were very worried, suddenly something was not taken into account.
I will be glad to answer your questions. I'll post a photo later, because I'm already at home, but the camera hasn't arrived home yet. : -))
Even in the course of correspondence with the hotel before the trip, I realized that the employees are happy with the customers, because I always received an exhaustive answer to each of my e-mails. The hotel arranged a transfer for us. When we arrived in Phuket, we were met by the driver, holding a sign with names in his hands.
It was especially pleasant, because the time was 22-00, and the Air Asia flight was delayed by 1 hour.
The hotel provided a room, but when I checked in, I didn’t like that this room was without a balcony, and one of us was a smoker, and after the beach things had to be dried somewhere, I turned to the reception, the next day in the morning we were moved without any delay to a room with a balcony overlooking the pool, without any extra charge on our part. Everything is very clear and organized. We went to Thailand for the first time and booked everything on our own, without travel agencies. Therefore, we were very worried, suddenly something was not taken into account.
I will be glad to answer your questions. I'll post a photo later, because I'm already at home, but the camera hasn't arrived home yet. : -))
Translated automatically from Russian. View original
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