So what I didn't like:
There are not too many entertainments for children, besides, many of them are paid. However, the staff in relation to children is distinguished by amazing friendliness.
The pool has very sharp corners! And the water drain works very hard (may be dangerous for small children! ) There are no lifeguards. Also in the pool they saw some kind of scum, or foam - it could have been cleaner.
The staff was not always friendly. No, without any rudeness, just the faces were sometimes somehow "sour".
Far from shops.
What we liked:
Excellent location in terms of the sea. Lagoon, white sand (my wife especially liked it).
Good restaurants nearby. We went to Tawai (Thai) and Dedos (French).
Excellent room service! The rooms themselves were also very nice. True, we never found signs like "please clean the room. "
Well equipped gym.
In general, the hotel is quite good (and we may be a little too picky : ). I would also advise you to organize your vacation outside the hotel on your own - rent a car or motorcycle (we personally limited ourselves to a moped), excursions (we took Russian-speaking Thai Info on the advice of friends), etc.
Villas are different in price and level. Everything is clean everywhere, everything is cleaned, everything you need is there, the staff is friendly, smiling.
The pool is great, clean. The restaurant is very tasty, but besides the food included in the price, trying something else is a little expensive. It's much easier to walk around and you'll find plenty of local eateries down the street for cheaper, with the same varied menu.
The beach is far on foot, but there is a shuttle every half an hour, but they have their own, which means fewer people, the presence of sunbeds and umbrellas and cleanliness.
If you want to diversify your leisure time, it is better to take excursions and programs in local international companies, the Thais are somehow not very organized and incomprehensible.
Tip for choosing rooms and villas - the upper floors of the main building have a nicer view and are quieter. Upstairs there are also VIP rooms with their own pool. The villas are different, there are private ones, you can’t see anyone around there at all.
Excellent breakfast, friendly staff, my wife and I liked everything!