Cons: room changed 2 times. The first time we were settled on the second floor, closer to the road. Very noisy, impossible to sleep! The windows are old. There is a polyclinic nearby and an ambulance drives back and forth all night. We stayed for two days, realized that it was no longer possible and asked to change the number. We were moved close to the elevator, it became quieter, but another problem arose - something was constantly rattling in the wall, it looked like a fan from the air conditioner, it became even more impossible to sleep. Again they were asked to move.
We were informed that in a couple of days a quiet room would be released (next to the elevator) and we would be relocated. We were looking forward to : )) That long-awaited day came and we happily entered the new "mansions" : )))) where there was a leaky mattress from which a thick piece of wire stuck out which was unrealistic to bend, we solved the problem by putting a cap on it : )) In the room it was really much quieter and now it was possible to sleep : ) Several times huge cockroaches ran into the room, the size of half the palm of your hand. The first time we were scared (we thought a mouse slipped through), but then they even amused me a little : )))) If only they didn’t run over us at night, although there was 1 time : )))) There really is nowhere to dry things, there is no balcony, I used a hanger for clothes and dried right in the closet or on the door handle. Wi-fi in the first two rooms worked well, in 3 rooms only while sitting on the toilet : ))))). There is a small swimming pool on the roof, you didn't want to swim in it.
I can’t recommend this hotel and I won’t go to it myself anymore, on vacation I still don’t want to solve any problems and waste my time on it.
The staff is friendly, responsive.
We were given an improved room because the travel agency where we bought the tour made a note to us that we were newlyweds. Use life hack))
In principle, it is clean, I did not see cockroaches and other living creatures.
Because I took the tour with breakfast, then from 6-30 to 10-00 you could safely come and have breakfast. Not portioned, but as they say "until you burst. " And believe me, there are plenty to choose from.
The beach is not far, from the hotel to the left and to the first turn to the right, and there, without turning anywhere, go straight to the second coastal street, you can get to the famous street called Bang La road, which you can cross to get to Patong Beach. In total, the road takes 15-20 minutes, it all depends on how fast you move and how many vehicles are on the streets.
In principle, I liked it, even though everything in the area is being built up, but the noise from the construction site was not heard in the room.
The overall impression of the hotel was good.
p. s. this hotel has two swimming pools, one on the roof of the main building, the second on the ground floor of the annex building.