В отеле воруют. The hotel is stolen.

Two mothers and two children (7 years old and 6 years old) went on vacation. We took a large room with two bedrooms and a lounge at the hotel. The hotel has nothing to do with the declared 4 stars. The rooms are neglected, cleaning by 2 points (only a change of towels), food (breakfasts) are miserable and monotonous. The hotel has no territory, the pool is on the second floor (clean), on the roof, probably, when the hotel opened, there was a garden, but now it is a wasteland. The hotel is stolen. We were on the Kwai tour for two days, during which time the CODE SAFE IN THE ROOM was CLEARED at the hotel. True, they did not take all the money, but cleaned the wallets from one $ 100, and from the other $ 400. Contacting the police did not bring results, only wasted time and spoiled mood. When leaving, they did not want to give a deposit of 500 baht. And they counted the mini bar, which we did not use. The hotel sucks. He is not saved even by large rooms and a beautiful view from the windows. A huge request to the representatives of the tour operator - hotel guides (Suleikin Evgeny) warn guests upon arrival, and not after the rest, that there are such problems at the hotel. The pictures on the hotel website are beautiful, but make a footnote for 4 years of use and very poor cleaning. The hotel is 50 meters from the sea, but it does not have its own beach, 500 meters to Pattaya Park along a beautiful shady path. 7-elevan store nearby. The rest was saved by the excursions "Kwai" (they took from the "Pegasus", the guide Nail is well done, thank you very much), "Treasure Island" (for children) the guys Anton and Nikolai tried, the children and adults liked it, though the photos are a hack. The rest of the excursions were taken in street agencies. Everything is beautiful and interesting.