Stealing, pulling money for everything you can

Written: 26 february 2014
Travel time: 13 — 25 february 2014
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
Finally came home from vacation. It seemed to us hard labor, where you are robbed, humiliated and pulled out more money. I'll start in order. We arrived on February 13, it turned out that this hotel does not have separate beds. There is only one large room. We arrived with our daughter and grandson, and the three of us are not comfortable sleeping at all. We were charged 3600 baht and brought a cot. It was much lower than the bed, about the height of a mattress. The only, probably, plus is the sufficient quadrature of the room. There are a lot of goosebumps in the bathroom where the sink is. The pool, while we were relaxing, was never cleaned, but it was chlorinated a lot. My grandson has dermatitis. Well, they took advantan with them. And then they found a cream in a Thai pharmacy. For breakfast, only two eggs in any form, tea, water and sour juice.
As you leave the hotel: look at both! So that you don’t get hit by buses, since there is an X-Show opposite, tourists are brought there around the clock. This is constantly making noise. Especially from the Chinese. In the same place they arrange a garbage dump, a terrible stench is created. Until you reach the main walking street, you don’t even look to get into a puddle. Slop is poured just on the road from the edge, and in the middle all the time there are big buses, along a small street. Having reached the main road, a night market where they roast and soar. And things (shirts, belts, swimwear). Then BigS starts right away. This is a large supermarket where they sell both groceries and so many different boutiques.
On the 4th day, when we looked around, we went on a sightseeing tour. She asked us where and whom to take. I asked to the hotel, my daughter to the store. Upon arrival home, I discovered that money and a lot of money had disappeared from the safe, while the safe was closed. And then, a cleaning lady runs up and demands 1.000 baht for a soiled sheet. I'm so shocked! What to do! I call my daughter to come, I call the guide. When the guide arrived, he translated to us that you did not prove anything. There are many such cases! Contact the police, but they will not help you either. The daughter went to the police and wrote a statement. And only the next day she arrived and, without going into the room, talked with the girl at the reception. The manager came only after the police, we waited for her for 4 hours to look at the camera. Then she locked herself in and only an hour and a half later let us in to see who came to us. Only the staff came, several times. The camera did not record that the staff opened the safe and you will not prove anything! - she said. But there is no camera, where is the safe! How to prove! After all, it is so obvious that the staff stole it! 1100 dollars for half a day while we were on the survey! And what did she do with the camera during those hour and a half? Why didn't you watch with us? Three days after that, unexpectedly, my daughter returned to the room and saw the same cleaning lady who was on the day of the loss, and with her a guy in our room. The guy immediately left, and she was cleaning up. The daughter waited so that they would not steal it. Then I saw that this guy forgot his screwdriver. Nothing broke and no one was called. And if something broke, what to run away like from the scene. What they again answered was the staff. So why don't you fire this staff? ! Why does the staff who commit theft work and nothing to him for it!

We took the sheets to wash, soaked, and the next day we went on the next excursion. When we arrived, we found that she was gone. We thought that we had entered into our position and decided to do the laundry ourselves. But it was not there! Before we leave, they bring it and tell us to pay. We explain that in your hotel money 1100$ disappeared from the safe, and you demand from us for a sheet. We last went to eat, no money. They call the police and tell us to pay 500 baht now or they will take away the documents. We show our statement to the police, to which the policeman replies: - I came on the issue of sheets, and not the loss of money. Someone else is handling your application.
Who? After all, what was theft they do not care! It’s good that you had a card with you and not all the money was stolen... And in what hotel do they force you to wash your clothes? The ointment that was stained with the sheet is easily washed off. Why was it taken away and not allowed to be washed by ourselves, and only when they left they put it in? Probably because our money was stolen and we called the police.
During our grief rest, thefts were not only from us. 100 dollars were missing from the girls through the room, on the other side of the bungalow, 400 dollars were pulled out from the guy, someone had a hundred, someone had a camera. From whom they demanded money for washing towels and sheets. In general, this is not a hotel, but a test of stress resistance. I wouldn't wish this hotel on my worst enemy! If you still choose this hotel, keep the money on the card, and valuables with you.
Translated automatically from Russian. View original
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