Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
5.0
Cleanliness:
5.0
Food:
8.0
Amenities:
7.0
The hotel is new, it began to function in November 2010. The rooms are good, I will not describe them, you will find images of it and the rooms on the website, everything is true. .
We got to our room quickly, without any problems, the staff seemed kind and helpful. When planning to relax in this hotel, they were guided by the fact that it is located in the very center of Pattaya, close to the sea and that it is new (the living creatures did not have time to start up)). When checking in, they take a deposit of $ 100. For beach towels, a deposit of 500 baht apiece, also issued at the reception, but, the trouble is, they are boiling white, the same as in the room. After cleaning, the maids took them away, leaving only the required set. After lengthy proceedings, they were returned to us.
When choosing a hotel, we read a few reviews, one of them said that the hotel was good, only the floor in the room was not washed at all, it was dusty, slippers saved... We thought that it was written biased, but after settling in, we immediately remembered this review. On the floor tiles are black, all the dust is visible immediately upon entering the room. The maids changed bed linen and towels daily, but they didn’t wash the floor and didn’t even sweep it with a broom. On the third day of our stay, we decided to contact the general manager. new, they should pay attention to this aspect to raise their image. The manager (a very nice young girl who speaks only English) assured us that everything would be fixed, complained that she herself sometimes had to clean the rooms for negligent employees, that the staff was not yet picked up... In fact, cleaning from that day has become of high quality, we relaxed and enjoyed our vacation, we thought the incident was over. But when checking out (checking everything), it turned out that the thread was broken on the most expensive alcohol, without even damaging their stickers. An attempt to explain that we did not use the bar was useless, we had to pay to return the deposit. Probably, the maids, in order to take revenge on us, planted such a pig, or maybe it's in the staff's habit of twisting money in this way. At the reception, they explained to us that the bar is checked daily, the plugs were not damaged until the last day. If you do not intend to use the bar and do not want to burden yourself with daily checks of the integrity of the contents in the bar, I recommend that you strongly demand that all the contents of the bar be taken away upon check-in, freeing you from the refrigerator, do not agree to them putting everything on the shelf in the room. Also, check the availability of towels, slippers and bathrobes daily. Then do not prove anything, you will have to pay. they just tried to explain) they didn’t even help us carry our luggage to the bus, their faces were stern, and all the time they were there they smiled sweetly at us, opened the doors in front of our entrance...
Now about the good. The hotel is located in the very center. Our balcony overlooked the Festival Center. Across the road, if you go in the opposite direction to the Grand Plaza, there is a cafe where you can have dinner (buffet) for 180 baht, everything is very tasty. You can also eat in shopping centers. Near the hotel on the street in the evenings they sell delicious fish baked in salt, the cheapest fruits (pineapples, watermelons, etc. ) already cut and packed in bags.
On this street, how to go to the sea, there is a good atelier. They perfectly sew everything you want in 3 days. Reading the reviews, I came across those where they said that they didn’t wait for their orders, they left with nothing, they didn’t return the advance payment. . . We were afraid to order more, we tried to order a women's suit and a blouse, everything was sewn perfectly and within the specified time. Their fabrics are excellent. Pakistanis work. Next time we will order more sewing.
Breakfast at the hotel is not varied, but of high quality, do not wake up hungry, 2-3 kinds of fruit.
Have a nice holiday.
We got to our room quickly, without any problems, the staff seemed kind and helpful. When planning to relax in this hotel, they were guided by the fact that it is located in the very center of Pattaya, close to the sea and that it is new (the living creatures did not have time to start up)). When checking in, they take a deposit of $ 100. For beach towels, a deposit of 500 baht apiece, also issued at the reception, but, the trouble is, they are boiling white, the same as in the room. After cleaning, the maids took them away, leaving only the required set. After lengthy proceedings, they were returned to us.
When choosing a hotel, we read a few reviews, one of them said that the hotel was good, only the floor in the room was not washed at all, it was dusty, slippers saved... We thought that it was written biased, but after settling in, we immediately remembered this review. On the floor tiles are black, all the dust is visible immediately upon entering the room. The maids changed bed linen and towels daily, but they didn’t wash the floor and didn’t even sweep it with a broom. On the third day of our stay, we decided to contact the general manager. new, they should pay attention to this aspect to raise their image. The manager (a very nice young girl who speaks only English) assured us that everything would be fixed, complained that she herself sometimes had to clean the rooms for negligent employees, that the staff was not yet picked up... In fact, cleaning from that day has become of high quality, we relaxed and enjoyed our vacation, we thought the incident was over. But when checking out (checking everything), it turned out that the thread was broken on the most expensive alcohol, without even damaging their stickers. An attempt to explain that we did not use the bar was useless, we had to pay to return the deposit. Probably, the maids, in order to take revenge on us, planted such a pig, or maybe it's in the staff's habit of twisting money in this way. At the reception, they explained to us that the bar is checked daily, the plugs were not damaged until the last day. If you do not intend to use the bar and do not want to burden yourself with daily checks of the integrity of the contents in the bar, I recommend that you strongly demand that all the contents of the bar be taken away upon check-in, freeing you from the refrigerator, do not agree to them putting everything on the shelf in the room. Also, check the availability of towels, slippers and bathrobes daily. Then do not prove anything, you will have to pay. they just tried to explain) they didn’t even help us carry our luggage to the bus, their faces were stern, and all the time they were there they smiled sweetly at us, opened the doors in front of our entrance...
Now about the good. The hotel is located in the very center. Our balcony overlooked the Festival Center. Across the road, if you go in the opposite direction to the Grand Plaza, there is a cafe where you can have dinner (buffet) for 180 baht, everything is very tasty. You can also eat in shopping centers. Near the hotel on the street in the evenings they sell delicious fish baked in salt, the cheapest fruits (pineapples, watermelons, etc. ) already cut and packed in bags.
On this street, how to go to the sea, there is a good atelier. They perfectly sew everything you want in 3 days. Reading the reviews, I came across those where they said that they didn’t wait for their orders, they left with nothing, they didn’t return the advance payment. . . We were afraid to order more, we tried to order a women's suit and a blouse, everything was sewn perfectly and within the specified time. Their fabrics are excellent. Pakistanis work. Next time we will order more sewing.
Breakfast at the hotel is not varied, but of high quality, do not wake up hungry, 2-3 kinds of fruit.
Have a nice holiday.
Translated automatically from Russian. View original
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