My wife and I stayed at this hotel in July 2012. They wanted to escape from the Moscow heat. Booked a room at random a month before departure. There was no particular hope, because the high season. But we are very lucky. They immediately answered by e-mail that there is a double room for 4000 rubles. half board.
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My wife and I stayed at this hotel in July 2012. They wanted to escape from the Moscow heat. Booked a room at random a month before departure. There was no particular hope, because the high season. But we are very lucky. They immediately answered by e-mail that there is a double room for 4000 rubles. half board. We paid a 30% prepayment, which included a transfer from the airport and back 900 rubles. Thanks to the driver Sasha! By the way, 5 years ago, a trip from the airport cost us 850 rubles. one way! Later we read on this site an enthusiastic review about the rest of one couple in 2010. I must say that everything described there has been preserved this year! The hotel has expanded, a new building has been built, in which we were lucky to be the first guests in a room on the first floor. Perhaps that is why we were lucky with the availability of the room. Svetlana Ivanovna also greeted us kindly. She proudly showed us all the rooms, told us about the services provided. She immediately offered us an excursion to the Curonian Spit and her guide Diana. We have not yet fully recovered from the flight, but agreed. And no regrets - the tour was great! For the two of us there was a minibus with a driver and a guide. The cost is 3000 rubles. , duration 6 hours. Special thanks to Diana - she told us so many interesting things! It should be noted the excellent work of all the staff. The food was really great! And we were still greedy and, out of habit for three meals a day, also ordered lunches (600 rubles for two)! Saved us from overeating daily riding (mine) on a bicycle (80 rubles / hour) and many hours of walking around the city and by the sea. Special thanks to the chefs Elizaveta and her husband Alexei! It was impossible to refuse, everything was so delicious! As Svetlana Ivanovna proudly said, the chef was trained in Belgium. Thank you very much to all the girls: Sasha, Tanya, Dasha, Masha for their kindness and diligence in serving at lunch and dinner! So this hotel can be recommended for a relaxing holiday. If we can, we will definitely go there again!
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This summer my husband and I spent 2 wonderful weeks at the Villa Lana hotel in Zelenogradsk, Kaliningrad region. The stay at this hotel exceeded all our expectations. This is a very cozy small guest house that meets all modern requirements and with all amenities. The location of the hotel, from our point of view, is very good.
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This summer my husband and I spent 2 wonderful weeks at the Villa Lana hotel in Zelenogradsk, Kaliningrad region. The stay at this hotel exceeded all our expectations. This is a very cozy small guest house that meets all modern requirements and with all amenities. The location of the hotel, from our point of view, is very good. It is located on the second line from the sea, and this is probably only 3-4 minutes walk, i. e. on the one hand - the sea is very close, on the other hand - there are many cafes on the shore, live music plays in the evening, they sing "karaoke" (by the way , very professional), there are a lot of people walking around, but all this noise is almost inaudible in the room (if the windows of the room overlook the garden, you can’t hear anything at all). It is very convenient for relaxation, as they say, for every taste. The beach is quite wide, sandy, there are many convenient slopes to the sea. When we left, just in the place next to which the hotel is located, they finished making a "promenade": this is a wide, tiled road, fenced with railings, and in the middle there are comfortable benches. The design of the hotel is very stylish and unusual, there are amber paintings on the walls, and there are only 7 saminomers, which differ in colors: gold, peach, red, green, blue, purple (lilac) and rustic. We lived in a golden room: wall drapery, furniture, bedspread, sofa cushions, a picture, curtains - everything in a golden tone - well, VERY beautiful! By the way, we were kindly allowed to see all the other rooms later - believe me, each of them is a small work of art and fine taste! In the room: a large family bed (there were rooms with 2 beds), 2 bedside tables with floor lamps, 2 coffee tables, an armchair, a wardrobe, a multi-channel TV, a fan (large), a mini-bar-fridge, a hanger, a hairdryer, a toilet with a shower cabin, balcony with 2 wooden chairs and a table and very beautiful flowers. In general, the territory of the whole hotel is VERY well-groomed; a lot of greenery, flowers, fruit trees, several gazebos where you can relax, children's swings, sun loungers. Vnomere and throughout the hotel perfect cleanliness and order in everything! Room cleaning is carried out daily and very high quality. Bed linen is changed on the 5th day, towels are changed at the first request of the client (albeit every day), and everything is done with a smile! In addition to towels (5 pieces), the room also includes bath slippers, 2 large beach towels and 2 light beach mats. The service at the hotel deserves the highest praise and corresponds to the European model. All hotel staff are very friendly and welcoming. We have repeatedly rested in 4.5 star hotels in Europe, and seeing such a high class of service here in Russia, we were very happy. Of course, the competent selection of personnel is the merit of the director Svetlana Ivanovna, who, in addition to this hotel, is also the owner of the Septima travel company in Kaliningrad. We met her because she often comes to Zelenogradsk, follows everything that happens in the hotel, and is constantly interested in the opinion of clients about the work of her hotel. In the hotel "Villa Lana" couples from Germany constantly rest; so when we were there, the Germans also rested there, and even then a group of Poles drove by. I want to emphasize especially: there is NO difference in terms of service between foreigners and us, Russians, on the part of workers! On the first day of our arrival, as soon as we crossed the threshold of the hotel, the lovely receptionist Julia met us with the words: “Here you are, whom we are so looking forward to, you are welcome. ” And this cordiality, warmth, kindness and individual approach to everything continued throughout our stay at the hotel, and we felt this positive attitude from all the employees. I would like to note the professionalism in the work of the hotel manager Irina. This young smiling girl was ready to help at any moment and answer all our questions. We even got the impression that she just lives in a hotel (in fact, this is not so), when you just go downstairs (our room was on the 2nd floor), she greets you with an affectionate smile and a warm word. We were touched by such attention. Separately, it must be said about nutrition. The food here is just GREAT!! ! We had breakfast included in the price. Breakfast from 8 to 11 o'clock - a fairly varied buffet. But lunch and dinner can be ordered at the hotel from the menu or complex (350 rubles). I am writing a dinner-lunch, because, starting from 12 o'clock until 22 o'clock, you can choose any time convenient for you (by notifying the administrator in the morning), and everything will be ready by the time you specified. I want to emphasize: we were at the hotel for 12 days, we had dinner every day, and so NEVER the menu of the complex lunch-dinner was repeated! The food is delicious, the portions are big, the service is impeccable. For the first - either some soup or salad; hot - either a meat or fish dish and a sweet dessert with tea, coffee or compote (your choice). By the way, on the very first day of our stay, we were asked about our gastronomic preferences. For example, my husband does not like mushrooms - so, if there were sauces with mushrooms, they cooked for him without mushrooms; and vegetarians lived in the hotel, so for them every day (for a whole week) they generally cooked separately. Dishes of European cuisine: national Russian, Ukrainian, German, Polish dishes. Well, VERY VERY tasty! They served food on the veranda (it is possible in the house, but in summer everyone prefers to eat outdoors). In the courtyard, behind the hotel building, there is a very cozy veranda with wooden chairs and tables, wicker chairs and a rocking chair, where hotel guests like to relax outdoors in peace and quiet, enjoying the beautiful view of the garden and the abundance of flowers everywhere. The hotel also provides excursion services to everyone (without any markups, since the owner of the travel agency and the hotel is the same person). We ordered 2 excursions: to the Curonian Spit and along the Amber Coast (Baltiysk, Yantarny, Svetlogorsk). They were satisfied. The hotel has its own air-conditioned minibus, so they are willing to provide transfers to anywhere in the area at a reasonable cost. You can also rent a car at the hotel and go somewhere yourself, or come to the hotel on your own transport (they have parking), one German couple of quite advanced years came to rest on their motorcycle. My husband rode around the city on a bicycle, which, by the way, we also rented at the hotel. The hotel also had "public" umbrellas in case of rain. There is also Internet (Wi-Fi) in the hotel, it works well, only slightly slowly (but this does not depend on the hotel). We went to Kaliningrad ourselves: buses from Zelenogradsk run almost every 15-20 minutes, 40 minutes on the way, the price is ridiculous - 36 rubles (route 141) and 40 rubles (route 140), and there are also electric trains, about once an hour and a half - 30 minutes, price - 48 rubles. Very comfortably. There are many attractions in Kaliningrad: the Amber Museum, the Museum of the World Ocean, the Kant Museum and the Cathedral, which hosts organ concerts, etc. And there are a lot of shops with all sorts of sales. So who likes what. It was possible to book an excursion there too, but we decided to see everything slowly ourselves, having previously bought a map in the Zelenogradsk bookstore, and received a consultation at the hotel. We went to Kaliningrad three times, but we didn’t have time to see everything, we left it for the next visit. The weather was wonderful +22 - +24, for all the time only one day was really cold +16, the rains were short. The sea is warm +20 - +22, in the first and last days it was generally calm, but it was a little stormy, but not much, and this has its plus, we took wonderful hot tubs. Summing up all of the above, I want to say once again that we had a wonderful rest and received a lot of positive emotions. I sincerely advise everyone to go on vacation to the Baltic Sea in Zelenogradsk and stay at the VillaLana hotel. A great vacation is guaranteed for you there! Tatyana
Review from — vOtpusk.ru
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the following reasons: 1. it’s not 50m to go to the beach at all, but to a decent one, not 5m wide, all 25. You can’t see the sea from the window opposite, but the ever-screaming pioneer camp under your nose. It is especially piquant when cute kids play football with screams and squeals. 2. Dinner is ALWAYS something nasty, there is a menu on the tables that has.
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the following reasons:
1. it’s not 50m to go to the beach at all, but to a decent one, not 5m wide, all 25. You can’t see the sea from the window opposite, but the ever-screaming pioneer camp under your nose. It is especially piquant when cute kids play football with screams and squeals.
2. Dinner is ALWAYS something nasty, there is a menu on the tables that has. . . Delicious is not the right word to describe what is cooked. COMPOT, apparently, for foreigners, for whom, according to the owners, it is exotic. And now a beaker of this cloudy sweet liquid costs as much as 2 kg of plums or apples. The audacity is simple.
3. The time for breakfast is anti-human, at 9 o'clock there is little left from the buffet. Who had time - he ate. For such money, it would be possible to take a closer look at the guests.
1. it’s not 50m to go to the beach at all, but to a decent one, not 5m wide, all 25. You can’t see the sea from the window opposite, but the ever-screaming pioneer camp under your nose. It is especially piquant when cute kids play football with screams and squeals.
2. Dinner is ALWAYS something nasty, there is a menu on the tables that has. . . Delicious is not the right word to describe what is cooked. COMPOT, apparently, for foreigners, for whom, according to the owners, it is exotic. And now a beaker of this cloudy sweet liquid costs as much as 2 kg of plums or apples. The audacity is simple.
3. The time for breakfast is anti-human, at 9 o'clock there is little left from the buffet. Who had time - he ate. For such money, it would be possible to take a closer look at the guests.
Review from — vOtpusk.ru
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This summer my husband and I spent 2 wonderful weeks at the Villa Lana hotel in Zelenogradsk, Kaliningrad region. The stay in this hotel exceeded all our expectations. This is a very cozy small guest house that meets all modern requirements and with all amenities. The location of the hotel, from our point of view, is very good.
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This summer my husband and I spent 2 wonderful weeks at the Villa Lana hotel in Zelenogradsk, Kaliningrad region. The stay in this hotel exceeded all our expectations.
This is a very cozy small guest house that meets all modern requirements and with all amenities. The location of the hotel, from our point of view, is very good. It is located on the second line from the sea, and this is actually only 3-4 minutes walk, i. e. on the one hand - the sea is very close, on the other hand - there are many cafes on the shore, live music plays in the evening, they sing "karaoke" (by the way, very professionally), a lot of people walk, but all this noise is almost not heard in the room (if the windows of the room out into the garden, you can't hear anything at all). It is very convenient for relaxation, as they say, for every taste. The beach is quite wide, sandy, there are many convenient slopes to the sea. When we left, just in the place next to which the hotel is located, they finished making a "promenade": this is a wide, tiled road, fenced with railings, and comfortable benches in the middle.
The design of the hotel is very stylish and unusual, there are amber paintings on the walls, and the rooms themselves, of which there are only 7, differ in colors: gold, peach, red, green, blue, purple (lilac) and rustic. We lived in a golden room: wall drapery, furniture, bedspread, sofa cushions, painting, curtains - all in a golden tone - well, VERY beautiful! By the way, we were kindly allowed to see all the other rooms later - believe me, each of them is a small work of art and fine taste! In the room: a large family bed (there were rooms with 2 beds), 2 bedside tables with floor lamps, 2 coffee tables, an armchair, a wardrobe, a multi-channel TV, a fan (large), a minibar-fridge, a hanger, a hairdryer, a toilet with shower, balcony with 2 wooden chairs and a table and very beautiful flowers. In general, the territory of the whole hotel is VERY well-groomed; a lot of greenery, flowers, fruit trees, several gazebos where you can relax, children's swings, sun loungers. In the room and throughout the hotel perfect cleanliness and order in everything! Room cleaning is carried out daily and very high quality. Bed linen is changed on the 5th day, towels are changed at the first request of the client (albeit every day), and I must say everything is done with a smile! In the room, in addition to towels (5 pieces), bath slippers, 2 large beach towels and 2 light beach mats are also provided.
The service at the hotel deserves the highest praise and corresponds to the European model. All hotel staff are very friendly and welcoming. We have repeatedly rested in 4.5 star hotels in Europe, and seeing such a high class of service here in Russia, we were very happy. Of course, the competent selection of personnel is the merit of the director Svetlana Ivanovna, who, in addition to this hotel, is also the owner of the Septima travel company in Kaliningrad. We met her, because. she often comes to Zelenogradsk, monitors everything that is happening in the hotel, and is constantly interested in the opinion of customers about the work of her hotel.
In the hotel "Villa Lana" couples from Germany constantly rest; so when we were there, the Germans also rested there, and even then a group of Poles drove by. But I want to emphasize in particular: there is NO difference in terms of service between foreigners and us, Russians, on the part of workers! On the first day of our arrival, as soon as we crossed the threshold of the hotel, the lovely receptionist Julia met us with the words: “Here you are, whom we are so looking forward to, you are welcome to us. ” And this cordiality, warmth, kindness and individual approach to everything continued throughout our stay at the hotel, and we felt this positive attitude from all the employees. I would like to note the professionalism in the work of the hotel manager Irina. This young smiling girl was ready to help at any moment and answer all our questions. We even got the impression that she just lives in a hotel (in fact, she is not), when you just go downstairs (our room was on the 2nd floor), she greets you with an affectionate smile and a warm word. We were touched by such attention.
Separately, it must be said about nutrition. The food here is just GREAT!! ! Our breakfast was included in the price. Breakfast from 8 to 11 o'clock - a fairly varied buffet. But lunch and dinner can be ordered at the hotel from the menu or complex (350 rubles). I am writing a dinner-lunch, because, starting from 12 o'clock and until 22 o'clock, you can choose any time convenient for you (by notifying the administrator in the morning), and everything will be ready by the time you specified. I want to emphasize: we were at the hotel for 12 days, we ate dinner every day, and so NEVER the set lunch-dinner menu was repeated! The food is delicious, the portions are big, the service is impeccable. For the first - either some soup or salad; for hot - either a meat or fish dish and a sweet dessert with tea, coffee or compote (your choice). By the way, on the very first day of our stay, we were asked about our gastronomic preferences. For example, my husband does not like mushrooms - so, if there were sauces with mushrooms, they cooked for him without mushrooms; and vegetarians lived in the hotel, so for them every day (for a whole week) they generally cooked separately. Dishes of European cuisine: national Russian, Ukrainian, German, Polish dishes. Well, VERY VERY tasty!
They served food on the veranda (it is possible in the house, but in summer everyone prefers to eat outdoors). In the courtyard, behind the hotel building, there is a very cozy veranda with wooden chairs and tables, wicker chairs and a rocking chair, where hotel guests like to relax outdoors in peace and quiet, enjoying the beautiful view of the garden and an abundance of flowers everywhere.
The hotel also provides excursion services to everyone (without any markups, because the owner of the travel agency and the hotel is the same person). We booked 2 excursions: to the Curonian Spit and along the Amber Coast (Baltiysk, Yantarny, Svetlogorsk). They were satisfied. The hotel has its own air-conditioned minibus, so they are ready to provide transfers to anywhere in the area for a reasonable fee. You can also rent a car at the hotel and go somewhere yourself, or come to the hotel on your own transport (they have parking), one German couple of quite advanced years came to rest on their motorcycle. My husband rode around the city on a bicycle, which, by the way, we also rented at the hotel. The hotel also had "public" umbrellas in case of rain. There is also Internet (Wi-Fi) in the hotel, it works well, only slightly slowly (but this does not depend on the hotel). We went to Kaliningrad ourselves: buses from Zelenogradsk run almost every 15-20 minutes, the journey takes 40 minutes, the price is ridiculous - 36 rubles (route 141) and 40 rubles (route 140), and there are also electric trains, about once an hour - one and a half - 30 minutes, price - 48 rubles. Very comfortably. There are many attractions in Kaliningrad: the Amber Museum, the Museum of the World Ocean, the Kant Museum and the Cathedral, which hosts organ concerts, etc. And there are a lot of shops with all sorts of sales. So who likes what. It was possible to book an excursion there too, but we decided to see everything slowly ourselves, having previously bought a map in the Zelenogradsk bookstore, and received a consultation at the hotel. We went to Kaliningrad three times, but did not have time to see everything, we left it for the next visit.
The weather was wonderful +22 - +24, for all the time only one day was really cold +16, the rains were short. The sea is warm +20 - +22, in the first and last days it was generally calm, but it was a little stormy, but not much, and this has its plus, we took wonderful hot tubs.
Summing up all of the above, I want to say once again that we had a great rest and got a lot of positive emotions. I sincerely advise everyone to go to rest on the Baltic Sea in Zelenogradsk and stay at the Villa Lana hotel. A great vacation is guaranteed for you!
Tatyana.
This is a very cozy small guest house that meets all modern requirements and with all amenities. The location of the hotel, from our point of view, is very good. It is located on the second line from the sea, and this is actually only 3-4 minutes walk, i. e. on the one hand - the sea is very close, on the other hand - there are many cafes on the shore, live music plays in the evening, they sing "karaoke" (by the way, very professionally), a lot of people walk, but all this noise is almost not heard in the room (if the windows of the room out into the garden, you can't hear anything at all). It is very convenient for relaxation, as they say, for every taste. The beach is quite wide, sandy, there are many convenient slopes to the sea. When we left, just in the place next to which the hotel is located, they finished making a "promenade": this is a wide, tiled road, fenced with railings, and comfortable benches in the middle.
The design of the hotel is very stylish and unusual, there are amber paintings on the walls, and the rooms themselves, of which there are only 7, differ in colors: gold, peach, red, green, blue, purple (lilac) and rustic. We lived in a golden room: wall drapery, furniture, bedspread, sofa cushions, painting, curtains - all in a golden tone - well, VERY beautiful! By the way, we were kindly allowed to see all the other rooms later - believe me, each of them is a small work of art and fine taste! In the room: a large family bed (there were rooms with 2 beds), 2 bedside tables with floor lamps, 2 coffee tables, an armchair, a wardrobe, a multi-channel TV, a fan (large), a minibar-fridge, a hanger, a hairdryer, a toilet with shower, balcony with 2 wooden chairs and a table and very beautiful flowers. In general, the territory of the whole hotel is VERY well-groomed; a lot of greenery, flowers, fruit trees, several gazebos where you can relax, children's swings, sun loungers. In the room and throughout the hotel perfect cleanliness and order in everything! Room cleaning is carried out daily and very high quality. Bed linen is changed on the 5th day, towels are changed at the first request of the client (albeit every day), and I must say everything is done with a smile! In the room, in addition to towels (5 pieces), bath slippers, 2 large beach towels and 2 light beach mats are also provided.
The service at the hotel deserves the highest praise and corresponds to the European model. All hotel staff are very friendly and welcoming. We have repeatedly rested in 4.5 star hotels in Europe, and seeing such a high class of service here in Russia, we were very happy. Of course, the competent selection of personnel is the merit of the director Svetlana Ivanovna, who, in addition to this hotel, is also the owner of the Septima travel company in Kaliningrad. We met her, because. she often comes to Zelenogradsk, monitors everything that is happening in the hotel, and is constantly interested in the opinion of customers about the work of her hotel.
In the hotel "Villa Lana" couples from Germany constantly rest; so when we were there, the Germans also rested there, and even then a group of Poles drove by. But I want to emphasize in particular: there is NO difference in terms of service between foreigners and us, Russians, on the part of workers! On the first day of our arrival, as soon as we crossed the threshold of the hotel, the lovely receptionist Julia met us with the words: “Here you are, whom we are so looking forward to, you are welcome to us. ” And this cordiality, warmth, kindness and individual approach to everything continued throughout our stay at the hotel, and we felt this positive attitude from all the employees. I would like to note the professionalism in the work of the hotel manager Irina. This young smiling girl was ready to help at any moment and answer all our questions. We even got the impression that she just lives in a hotel (in fact, she is not), when you just go downstairs (our room was on the 2nd floor), she greets you with an affectionate smile and a warm word. We were touched by such attention.
Separately, it must be said about nutrition. The food here is just GREAT!! ! Our breakfast was included in the price. Breakfast from 8 to 11 o'clock - a fairly varied buffet. But lunch and dinner can be ordered at the hotel from the menu or complex (350 rubles). I am writing a dinner-lunch, because, starting from 12 o'clock and until 22 o'clock, you can choose any time convenient for you (by notifying the administrator in the morning), and everything will be ready by the time you specified. I want to emphasize: we were at the hotel for 12 days, we ate dinner every day, and so NEVER the set lunch-dinner menu was repeated! The food is delicious, the portions are big, the service is impeccable. For the first - either some soup or salad; for hot - either a meat or fish dish and a sweet dessert with tea, coffee or compote (your choice). By the way, on the very first day of our stay, we were asked about our gastronomic preferences. For example, my husband does not like mushrooms - so, if there were sauces with mushrooms, they cooked for him without mushrooms; and vegetarians lived in the hotel, so for them every day (for a whole week) they generally cooked separately. Dishes of European cuisine: national Russian, Ukrainian, German, Polish dishes. Well, VERY VERY tasty!
They served food on the veranda (it is possible in the house, but in summer everyone prefers to eat outdoors). In the courtyard, behind the hotel building, there is a very cozy veranda with wooden chairs and tables, wicker chairs and a rocking chair, where hotel guests like to relax outdoors in peace and quiet, enjoying the beautiful view of the garden and an abundance of flowers everywhere.
The hotel also provides excursion services to everyone (without any markups, because the owner of the travel agency and the hotel is the same person). We booked 2 excursions: to the Curonian Spit and along the Amber Coast (Baltiysk, Yantarny, Svetlogorsk). They were satisfied. The hotel has its own air-conditioned minibus, so they are ready to provide transfers to anywhere in the area for a reasonable fee. You can also rent a car at the hotel and go somewhere yourself, or come to the hotel on your own transport (they have parking), one German couple of quite advanced years came to rest on their motorcycle. My husband rode around the city on a bicycle, which, by the way, we also rented at the hotel. The hotel also had "public" umbrellas in case of rain. There is also Internet (Wi-Fi) in the hotel, it works well, only slightly slowly (but this does not depend on the hotel). We went to Kaliningrad ourselves: buses from Zelenogradsk run almost every 15-20 minutes, the journey takes 40 minutes, the price is ridiculous - 36 rubles (route 141) and 40 rubles (route 140), and there are also electric trains, about once an hour - one and a half - 30 minutes, price - 48 rubles. Very comfortably. There are many attractions in Kaliningrad: the Amber Museum, the Museum of the World Ocean, the Kant Museum and the Cathedral, which hosts organ concerts, etc. And there are a lot of shops with all sorts of sales. So who likes what. It was possible to book an excursion there too, but we decided to see everything slowly ourselves, having previously bought a map in the Zelenogradsk bookstore, and received a consultation at the hotel. We went to Kaliningrad three times, but did not have time to see everything, we left it for the next visit.
The weather was wonderful +22 - +24, for all the time only one day was really cold +16, the rains were short. The sea is warm +20 - +22, in the first and last days it was generally calm, but it was a little stormy, but not much, and this has its plus, we took wonderful hot tubs.
Summing up all of the above, I want to say once again that we had a great rest and got a lot of positive emotions. I sincerely advise everyone to go to rest on the Baltic Sea in Zelenogradsk and stay at the Villa Lana hotel. A great vacation is guaranteed for you!
Tatyana.
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I can’t say anything good about this hotel, because the hostess refused me a few hours before check-in, despite the fact that there was an agreement with her and a cash deposit was made. Guests from Moscow flew to me at eight o'clock in the morning, and at ten o'clock in the evening I was refused, and at the same time they did not explain the reason to me, I think someone offered more money.
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I can’t say anything good about this hotel, because the hostess refused me a few hours before check-in, despite the fact that there was an agreement with her and a cash deposit was made. Guests from Moscow flew to me at eight o'clock in the morning, and at ten o'clock in the evening I was refused, and at the same time they did not explain the reason to me, I think someone offered more money. I was very outraged by this behavior, I asked for a meeting with the manager, waited for her, then tried to talk with the hostess, on the phone, but she was rude and hung up. Absolutely boorish behavior, from the category, they lay softly, but it's hard to sleep. I would never have thought that this was possible, somehow we had already moved away from rudeness a long time ago, and it seemed to me that with a healthy, current competition, hotel owners are interested in guests, it turned out not. Tidy, clean rooms are not enough to attract guests, you still need at least decency, but unfortunately I didn’t see it at the Villa Lana hotel. I travel a lot around the world, and I stay in many hotels, but I have never seen anything like this, but I know that if the owner or the hotel administration refuses to check in in less than a day without explaining the reasons, then they are obliged to pay a penalty, but before this hotel , I think civilization has not yet reached, and therefore they behave this way. So I want to say, if you don’t want to ruin your vacation, look for another hotel, especially since there are plenty of them on the Curonian Spit, otherwise you don’t have to solve the problem at night, as I had to do it......
Review from — vOtpusk.ru
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Been there twice with kids. I have never seen a quieter and more comfortable environment. The food is delicious (like at home) I will definitely come again! I recommend for a relaxing holiday and walks along the promenade and the old streets of the former German resort.
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Been there twice with kids. I have never seen a quieter and more comfortable environment. The food is delicious (like at home) I will definitely come again! I recommend for a relaxing holiday and walks along the promenade and the old streets of the former German resort.
Review from — vOtpusk.ru
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I rested there for a week. The rooms are very nice and expensive. But there is no refrigerator, kettle, hair dryer in the room, food was not allowed to be brought into the room. For the money, the service is disgusting. The breakfast was so meager and monotonous and very early from 8 to 10. I didn't manage to get enough sleep.
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I rested there for a week. The rooms are very nice and expensive. But there is no refrigerator, kettle, hair dryer in the room, food was not allowed to be brought into the room. For the money, the service is disgusting. The breakfast was so meager and monotonous and very early from 8 to 10. I didn't manage to get enough sleep. The place is not bad.
Review from — vOtpusk.ru
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