Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
TERRIBLE!!!
Since April 23.2011, my husband and I have been traveling around Russia. We live in Moscow. In particular, we visited Volgograd. It so happened that we arrived in this wonderful city at one in the morning on 04/27/2011.
After reading reviews about the Start hotel the day before, we decided to stay there. We found it with difficulty, and for this we had to drive the whole city and spin for a long time by car near the hotel itself, because. getting there was very difficult. And now we were completely tired, we parked, went to the door of the hotel and rang the bell. And the polite and wonderful staff of this hotel in the face of a sleepy security guard in slippers and torn pants did not even bother to open the door for us !! ! We were waved vaguely from behind the door and left!! ! We were just shocked! Drive 1000 km. and get treated like this! How we felt at that moment is beyond words! We simply did not have the strength to be indignant then. With the last of our strength, we got back into the car and began to surf the Internet on the phone. We eventually found accommodation. But we still cannot forget the boorish attitude at the Start! I'm just outraged to the core!!!
Moreover, the hotel is declared as round-the-clock!! ! And it is strange that at such a time it was not the administrator who represented her, but the guard in rags !! ! We still didn’t understand what these hand gestures meant at all!??
I think that such an attitude towards customers already shows the level of the hotel and I DO NOT RECOMMEND ANYONE TO STAY THERE!!!
Obviously positive reviews about it are written by the staff themselves. I wouldn’t be surprised if the same sleepy guard in rags writes them!
Since April 23.2011, my husband and I have been traveling around Russia. We live in Moscow. In particular, we visited Volgograd. It so happened that we arrived in this wonderful city at one in the morning on 04/27/2011.
After reading reviews about the Start hotel the day before, we decided to stay there. We found it with difficulty, and for this we had to drive the whole city and spin for a long time by car near the hotel itself, because. getting there was very difficult. And now we were completely tired, we parked, went to the door of the hotel and rang the bell. And the polite and wonderful staff of this hotel in the face of a sleepy security guard in slippers and torn pants did not even bother to open the door for us !! ! We were waved vaguely from behind the door and left!! ! We were just shocked! Drive 1000 km. and get treated like this! How we felt at that moment is beyond words! We simply did not have the strength to be indignant then. With the last of our strength, we got back into the car and began to surf the Internet on the phone. We eventually found accommodation. But we still cannot forget the boorish attitude at the Start! I'm just outraged to the core!!!
Moreover, the hotel is declared as round-the-clock!! ! And it is strange that at such a time it was not the administrator who represented her, but the guard in rags !! ! We still didn’t understand what these hand gestures meant at all!??
I think that such an attitude towards customers already shows the level of the hotel and I DO NOT RECOMMEND ANYONE TO STAY THERE!!!
Obviously positive reviews about it are written by the staff themselves. I wouldn’t be surprised if the same sleepy guard in rags writes them!
Translated automatically from Russian. View original
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