• traveled 14 years ago
I would like to object to the negative letter of RAMUS (although this is most likely a pseudonym). I rested with my wife and son, we all really liked it, the slippers in the room are disposable - well done, a big plus, the linen is snow-white, there is no air conditioning, but this is not a 5 * hotel, although everything is on the level !!! ! At the expense of rudeness on the part of the staff and employees of the cafe, dirt, cobwebs, FULL LIE.
… More ▾
I would like to object to the negative letter of RAMUS (although this is most likely a pseudonym). I rested with my wife and son, we all really liked it, the slippers in the room are disposable - well done, a big plus, the linen is snow-white, there is no air conditioning, but this is not a 5 * hotel, although everything is on the level !!! ! At the expense of rudeness on the part of the staff and employees of the cafe, dirt, cobwebs, FULL LIE. Noise is certainly audible, but it's a city!!! ! And YOU, ROMUS, probably live in a deep province, and the noise of a mosquito at night is a real tragedy for you, so maybe you shouldn’t go beyond your solitude and mislead normal tourists, if YOU traveled more often, YOU would agree that MON PLAZIR is better than many Russian hotels, although this is YOUR private business.....
P. S. Good luck and prosperity to the hotel, keep it up!!!!! !
P. S. Good luck and prosperity to the hotel, keep it up!!!!! !
Like
You like
• -1
Show other comments …
When ordering a room, the Mont Plaisir hotel had only one requirement - the room should be quiet, which was confirmed to us in writing. At first it seemed that our wish was taken into account - a room at the very end of the corridor. Upon entering the room, we were struck by the smell of sewage in the bathroom.
… More ▾
When ordering a room, the Mont Plaisir hotel had only one requirement - the room should be quiet, which was confirmed to us in writing. At first it seemed that our wish was taken into account - a room at the very end of the corridor. Upon entering the room, we were struck by the smell of sewage in the bathroom. As it turned out later stinks not only in this toilet room. Returning to the hotel in the evening, we noticed the incessant rumble from cars outside the window: the narrow road under the window is a rather busy highway, along which trucks and cars pass with sharp braking and subsequent acceleration (a speed bump is installed directly opposite the hotel). But we still did not realize the beauty of this hotel.
We went to the hotel cafe, which was praised by an employee and ordered dinner. At the same time, they asked “when should I approach? ”. They returned as agreed after half an hour and proceeded to eat salad, after 15 minutes they asked the cafe employee “and when will they bring hot? ”. After his return from the cook, it turned out that the hot dish (and this is a simple chicken dish) would be ready in 20 minutes. Expressing bewilderment at such cooking times, they remained to wait. After another 20 minutes, they began to ask more insistently about the hot. The cook came out and in a boorish tone asked “what are our problems? ”, And after that he said, if you don’t want to wait, you can get out. Which is what we did.
As it turned out later, it was necessary to get out not only from this wonderful cafe, but also from this hotel in general. Closer to the night, it became clear that it would not be possible to fall asleep in the room: the roar did not stop even through the closed window. Appealed with a corresponding request to the employee of the hotel. She offered to move to a more expensive room with a surcharge, with windows to the courtyard. We were not inspired by the extra payment option, because we were promised a quiet room when booking. I was asked to contact the hotel management. After negotiations, on the personal instructions of the hotel owner, we were moved to another room, with windows on the opposite side.
It soon became clear that our joy was premature. In addition to the fact that in this room the smell of sewerage was especially unbearable, there were cobwebs in the corners of the room, the plumbing was faulty, it turns out that a water heater was installed behind the wall of this room, which turns on every two hours and starts knocking loudly. It was not possible to get a short sleep in this "cozy and wonderful" hotel. In the course of communication with the hotel employee, it turned out that she knew perfectly well what a “wonderful” room it was, where we were moved. Needless to say, in the morning we refused to eat the included breakfast and tried to leave this establishment as quickly as possible.
We went to the hotel cafe, which was praised by an employee and ordered dinner. At the same time, they asked “when should I approach? ”. They returned as agreed after half an hour and proceeded to eat salad, after 15 minutes they asked the cafe employee “and when will they bring hot? ”. After his return from the cook, it turned out that the hot dish (and this is a simple chicken dish) would be ready in 20 minutes. Expressing bewilderment at such cooking times, they remained to wait. After another 20 minutes, they began to ask more insistently about the hot. The cook came out and in a boorish tone asked “what are our problems? ”, And after that he said, if you don’t want to wait, you can get out. Which is what we did.
As it turned out later, it was necessary to get out not only from this wonderful cafe, but also from this hotel in general. Closer to the night, it became clear that it would not be possible to fall asleep in the room: the roar did not stop even through the closed window. Appealed with a corresponding request to the employee of the hotel. She offered to move to a more expensive room with a surcharge, with windows to the courtyard. We were not inspired by the extra payment option, because we were promised a quiet room when booking. I was asked to contact the hotel management. After negotiations, on the personal instructions of the hotel owner, we were moved to another room, with windows on the opposite side.
It soon became clear that our joy was premature. In addition to the fact that in this room the smell of sewerage was especially unbearable, there were cobwebs in the corners of the room, the plumbing was faulty, it turns out that a water heater was installed behind the wall of this room, which turns on every two hours and starts knocking loudly. It was not possible to get a short sleep in this "cozy and wonderful" hotel. In the course of communication with the hotel employee, it turned out that she knew perfectly well what a “wonderful” room it was, where we were moved. Needless to say, in the morning we refused to eat the included breakfast and tried to leave this establishment as quickly as possible.
Like
You like
• 2