Убогое место Wretched place

The most terrible experience from this viper. I was on my way from Pskov to Novgorod, I was only going to spend the night. I chose this hostel because It is close to both the railway and the bus station. Let's start with the fact that I was not expected. I booked a few days in advance, wrote that I would arrive between 21-22 hours. The door was closed. I called: a female voice with a strong accent did not immediately answer: oh, they say, they mixed it up, but now they will drive up and open it for you. While I waited, I died, it was cold outside, and it was already late. It was not an employee who arrived, but some kind of stranger, who spoke boorishly. But the troubles didn't end there.
The room is dirty, the table and the tray with cups are covered with crumbs, water is poured in one cup, hair in the other! No mirror, urn. There are dirty dishes in the shared kitchen, maybe they could have been washed, but there is no sink or rags. The walls are like paper. I heard not only how the neighbors were talking on the phone, but also how they were answered on the phone. Underslept. They didn’t talk at night, but they snored, it seemed that it was right in my ear. And that is not all. There is a private bathroom on the site. I thought, in the room, no - separately, they gave him the key. Then it turned out, "private bathroom" for 3 rooms! Sorry for the details, I drove the woman off the toilet, the latch cannot be closed from the inside, the key opens it! This woman was also extremely indignant at being deceived.
I was here at about 9 o'clock. And I paid 1500 rubles for this nightmare! They refused to reduce the price, they came up with a new argument "the site states that check-in is until 19:00. " So after all, I wrote that I would arrive after 21 h, and they did not refuse me. I see that the reputation of this viper is much cheaper than 1500 rubles. Go around it by the tenth road.