Отель хуже среднего, номер советских времен, лечебная база слабая The hotel is worse than average, the room is from Soviet times, the medical base is weak

Chose this hotel on the advice of a co-worker. Room with unkempt and old flooring, the bed is clean, but synthetics, it was not comfortable to sleep. Towels were changed frequently. Apart from a 13g bar of soap, there was no shampoo or shower cap in the shower room. The girl on the floor said that I was not supposed to. In the shower room, ventilation starts working at the same time as the lighting and it smells like sewage.
The medical base is very weak. The main drawback of the service is that the nurses themselves schedule the time for the procedures. When a large group arrives, a queue forms for it, and it needs to release the procedures to those who arrived earlier. This irritates both the worker and the vacationers. There are overlays, which is unacceptable. There are only 5 procedures for the package, and every other day and not all according to the profile, the rest are for money. Everything is beautiful in the restaurant, but the food is 3+, and you need to work with the staff, fussy and not attentive, they often confused dishes in places, they forgot to bring something. When leaving the retsepshen conducted in silence. It is not clear why the hotel was given 4 stars? I won't come again!! !