Негативное впечатление Negative impression

Rested in a suite on February 23rd. Impressions are negative. In addition to the warm floor and the fireplace, there are no more pluses. If you do not heat, then the house is cold. Moreover, in the hallway and the bathroom, which is cold at the entrance in any case. On the second floor, it blows from the joints in the roof, it is impossible to sleep. One night's cold was guaranteed. Talking to Larisa and Vladimir - these are the people who look after this hotel, it's useless - the response is zero. But with their breakfasts on time, they told us many times. Specifying that exactly at the specified time and only 20 minutes is allocated for breakfast. This is simply ridiculous, since we are not in the army, but still on vacation. In addition, a small bundle of firewood is allocated - for one kindling of a fireplace, an additional bundle - 500 rubles. A thermos with boiling water keeps warm for a maximum of 2 hours and costs 200 rubles. With a room rate of 8000 rubles. per day, these requisitions are simply indecent and completely spoil the impression of living. Were on 2 cars. Parking was found only for one, and on one of their days there was no place at all. For 3 days the room was never cleaned or towels changed. . There was a musty and unpleasant smell in the bathroom - apparently it is cleaned at all once a month. Nearby, about 100 meters away, they built a modern hotel complex with a restaurant with prices less or approximately the same for suites. So next time we know where to settle.