Все хорошо на первый взгляд... Но "совок" в головах персонала остался... Everything is fine at first glance ... But the "scoop" in the minds of the staff remained ...

Good afternoon!
1. In the presence of baby food and a children's corner, the absence of children's appliances (at least forks! ) Is just very annoying. Appeal to the administrator at the counter - the answer is "wait for the director. " The director came for half an hour empty-handed and left with a full bag))) Does she care what happens in the food area? Even in the hall for the three days that we were, I never went out!
2. noise from loud conversations of the maids during the day when the children are sleeping! "Masha, bring towels" - a shout throughout the corridor from end to end... Is it possible to give out walkie-talkies to the maids?
3. The fire alarm went off at six in the morning, and then "apologies" half an hour later. So you organize, gentlemen, the staff, the exit of the guests - and not run away yourself in the forefront.
4. Management at the hotel is zero - the hotel leaves only due to the large number of tourists. And how these tourists - do not care. Moreover, now there are a lot of "third age" - they are already used to it. At the very least, staff, all staff, need training in customer communication. . .
Sincerely, Vasiliev V. V.