Отель испортился The hotel has gone bad

We are staying at this hotel for the second time. On the first visit, the hotel evoked some positive emotions: pleasant staff, cleanliness around, good sea, comfortable rooms, everyone noted the excellent cuisine, so we decided to come a second time. In 2017, the hotel was changed: something terrible happened to the food. in order to save money, the staff from the "buffet" serves food to visitors on their own. One spoonful of salad, one thin cheese, etc. , when asked to put something extra, they say "we have such portions" and hardly restrain laughter, realizing the absurdity of the situation. By the middle of lunch, there is almost no food, the trays are all empty and no one is going to bring and renew them. To the question: “where can I pour tea or coffee”, they answer: “we don’t mean it. ”, but you can drink water or compote. When you pay 10-13.000 rubles for accommodation per day, which is a lot on Russian territory for accommodation, and even more so in Lazarevsky, you want normal services to be provided for this money. It is very sad that the hotel fell so badly in the eyes. The hotel was barely 3 stars.