Отказ в лечении детям. Антисанитария. Тараканы в столовой. Refusal to treat children. Unsanitary conditions. Cockroaches in the dining room.

Sanatorium of the Ministry of Internal Affairs of Russia "Progress". It is difficult to call it otherwise than a rooming house. Came here as a couple with a 15 year old. Tickets at full discounted price. First paid, then sent to the doctor. The doctor, who looked more like a barbecue, immediately declared, “We’ll prescribe whatever you want, ” and didn’t look at my diagnoses, when I began to call him the procedures that are usually prescribed to me in the clinic and sanatoriums, he answered everything: “This is not there. ” Thus, from the treatment there is practically nothing. Everyone is prescribed magnets, apparently they once bought a lot, iodine-bromine baths and aroma therapy. You can not wait for a massage, as there is a queue for coupons for it. By the way, as a procedure, a gym is prescribed there, which works 2 times a week from 4 to 6 pm. we do not treat. Let him breathe the air and bathe in the sea. But let her not open her mouth, otherwise if she gets sick, we will not treat her. At the same time, when I came to the procedures, I sometimes met children who were nevertheless treated. . To my questions about such selectivity, the nurses explained that they were the children of acquaintances and friends of the Chief. Of course, I was outraged by such an approach to the work of the leadership of the sanatorium. I submitted an application to the ODIR of the sanatorium to clarify the reasons for the refusal to treat my child, as well as to recalculate the cost of the voucher due to the failure to provide paid treatment services. A "girl" of about fifty from the secretariat said that she was not going to register any nonsense. It should be assumed that the statement did not get to the report to the chief, and this aunt simply threw it into the trash. By the way, during the 21 days of the chief's stay, it was not possible to catch him, he is hiding from vacationers. And one of his deputies answered my questions that they do not treat children on the basis of a verbal order from the curator from the Ministry of Internal Affairs, they will not return the money, and if you don’t like it, go to court. The amount that they "save" on children on paid tours will probably be especially large, since every second one is with children. I think it’s clear that I didn’t receive a written response to my application, they didn’t return any money. At the same time, at some procedures, the nurses offered to do the procedures to the child for money. I had to pay for a massage. We still came to the "sanatorium" for treatment. The territory of the "sanatorium" is large and it is located on a mountain. The first building is the only one in which there is WI-FI in the lobby. Sometimes there are failures in the Internet, most often on weekends, and then the administrators cannot do anything, since there is no programmer of their own, and inviting someone takes a long time and costs money. Upon arrival, we were given three towels: for the face, for the legs and a large one. The next day, the maid took away the foot towels with the words: “The boss said that’s enough for you and two towels each, the others are not enough. ” The question arises - why are we worse than others? In the room where we lived, there were two beds, each lamp, one worked, the other had no light bulb. Wrote a letter to an electrician. Before leaving, the light bulb was not turned on. Explanation of "No Light Bulbs". I don’t even want to write about plumbing, everything sticks, the water does not switch to the shower. The hood in the bathroom was never cleaned. Bed linen is changed on the 10th day. But this must be reminded, they themselves will not remember, there is no time for them to think about the little things. The linen was given to us with stains. It looks like it hasn't been washed, just soaked and dried. The maids look out for which of the guests bought what, who has what in the room, and then discuss it without hesitation. Mats for the beach should be begged from the maid. They "forget" to put. At the entrance to the room for the first time, the maids hide the towels in the closet. Why not in the bathroom or on the bed? On the watch they give a kettle for 1 hour as a pledge of sankur. books. Iron, probably also. I had all my road stuff, so I didn’t apply for it. I saw an ad that you can wash in a washing machine for 55 rubles per hour, but there must be a certain amount of kg of laundry and automatic washing powder. There is a pool building on the territory, it is boarded up, the pool does not work. There is a library building, it is closed. Some of the books are placed in one office in building 1. There are not very many books, and they are required to be handed over 4 days before departure. There is a tennis court, but only the management of the sanatorium goes there. The territory is large and not well-groomed, grass breaks through the tiles, dry last year's foliage is everywhere. On the way to the dining room, cypress trees grow, passing by them you find yourself in a cloud of midges. The cypresses are withering. For 21 days, I have not seen anyone cleaning the territory or watering the vegetation. Many cats and dogs live on the territory, all of them are fed. The gym works inconveniently by the hour, there is no coach, children are not allowed. There is no entertainment on site. Tours are not for sale. There are no discos, the hall is closed. A day later they show a movie for 150 rubles per person in 1 building. Sometimes local singers come. Dining room. There is a dining room in the first building, but it is closed. All vacationers go to the dining room, which is located near buildings 2 and 4, it's a 15-minute walk from building 1. The cafeteria operates in 2 shifts. The waitresses delivering the food very slowly were two young girls, possibly schoolgirls. The whole table was strewn with their hair. It is not customary for them to wear caps and scarves on their heads. Periodically, instead of sugar, sweets were given in the morning, they were poured into the same sugar bowl. After sweets, sugar was poured into the same sugar bowl. Unsanitary conditions are welcome. The dishes were not always well washed. There are almost always traces of lipstick on the glasses. Hair in plates is a disaster. Once a neighbor on the table brought a boiled cockroach. None of their leaders reacted to her indignation, did not come up, and when she herself went to the dietitian, she said with a straight face: “Well, why are you so indignant? It is not at all dangerous in boiled form. Beach. Buses run to the beach on schedule. The beach is located in the village of Kudepsta. There is no way to get there on foot. Buses depart from building 2, to 1 they come packed with people. Go to the beach for about 15 minutes without traffic jams, with traffic jams about 1 hour. Traffic jams were almost always. There are no air conditioners in the bus, but there are CCTV cameras! The bus reaches the gate to the beach. The gate is guarded by a guard and opens them on schedule. And he didn’t care about the schedule, he had to wait a long time. But you can also get around through the railway path. So, after you entered, you have to ride another kilometer and a half. We must have time to grab the mats, then run to take the sunbeds. And only after that, tired to the point of horror, you can finally go and swim in the sea. You leave the sea and run in reverse order, to the dressing room, hand over the mats, to the gate and to the bus, before you have time to take a seat, you will again have to hang all the way. Thus, rest at sea turns into torture. When there were waves a little more than usual, the beach was simply locked up and no one was allowed in. As I already wrote, the "sanatorium" is located on a mountain, the place is very uncomfortable. If you go somewhere, you must either call a taxi or stomp down the terrible stairs for about half an hour at a quick pace to the village, where buses and trains run. There are traffic jams on the roads, until you get to Sochi, it got dark, it's time to return. But, the worst thing is when you have to return to the "sanatorium" and climb the stairs... It's dark and scary there. There is nothing to do in Khost, there is no embankment, there are no parks, there is nowhere to take a walk. There are cafes, pubs, canteens. But before you go there, you need to imagine the stairs along which you need to go back. According to the rules of the sanatorium, they accept children from 4 years old. However, they accepted both babies in strollers and people with animals. . Money is everything? Checkpoint closes at 22.30 for sleep. Come back later, you'll have to wake up the guard. When leaving, usually in sanatoriums they give you to fill out a questionnaire. There, vacationers write what they liked, what they didn’t like. It doesn't work in Progress. For vacationers, apparently the boss with his deputies fills out the questionnaires. Thus, in this "sanatorium" someone who likes to sit in a room, not go anywhere at all, not go to the beach and on excursions, not receive procedures, eat cockroaches from dirty dishes may like it.