I would like to thank the staff for their responsiveness and understanding of the situation

Written: 24 january 2019
Travel time: 7 — 13 january 2019
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 8.0
Amenities: 9.0
I would like to thank the staff for their responsiveness and understanding of the situation! I booked a room with accommodation for one person on booking, but then a friend asked me to come with me literally in a day, we arrived in Sochi together... we came to the reception to check in, he was marked as the second guest and lived with me in the room without any additional payments! I have already been to this hotel before and I want to answer that the room is standard, but practically does not differ from the others (I lived earlier in a superior one), only in terms of equipment, and the repair is the same, just as cozy and comfortable, but on my next trip I will choose an improved one, He had a view of the sea and a balcony.
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