I won't go again

Written: 9 september 2013
Travel time: 5 — 26 august 2013
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 4.0
Amenities: 8.0
He spent his holidays with his wife and child at the Laza Hall Hotel in August 2013. We lived in a room on the 3rd floor with a side sea view and a balcony. I'll start with the positives. The hotel is located on the first coastline, the decoration and style are tasteful. On the 5th floor there is a terrace with a magnificent view of the sea. On the ground floor there is a cafe Celentano designed in Italian style and offering Italian cuisine. The staff of the cafe serves at a good level. Now about what left negative impressions. When we got to the room, the TV did not show any channel. The administrator explained that the recent wind tore off the antenna and the administration will soon solve this problem. After 3 days, the problem was solved after my communication with the technician serving the hotel building. He explained that in our room there was no connection to the antenna cable at all and inserted a piece of ordinary wire into the TV, which contributed to the appearance of 4 channels. The promised wi-fi in the room was absent throughout the rest, the administrator said that nothing could be done. In fairness, it should be noted that there was wireless internet on the terrace. To turn on the air conditioner, it was necessary to bring the remote control to it at a distance of 10-20 cm and press the button 15 times to turn it on. it will be problematic for a person with an average height to do this, since the condo hangs on the ceiling. administrator Yuliana explained this by a feature of Chinese technology. In general, the room was a little disappointing - in the pictures it seems larger and more presentable. The balcony is small and the door from the room opens towards the street. There was an air conditioner on the floor of the balcony, which ate up a meter of usable space. If you place 2 small stools and a small table on the balcony, then it will be very problematic to enter or leave it. The music from the embankment was not heard very much in the room, it did not interfere with sleep. In principle, one could turn a blind eye to these shortcomings, but the second half of the vacation was completely spoiled by the opening of the Travolta disco in the basement of Laza Hall. In our room it was possible to dance until 6 in the morning to the music from the disco, and not only in ours - the neighbors from the upper floors also felt the buzz from modern musical compositions and from the squeals and whistles of the resting horsemen. To subsequent complaints, the hotel management promised to turn down the music and noted with regret that you can't please everyone. But nothing has changed. As a result, sleepless nights ruined the whole holiday. It should also be said about the pool promised on the roof, during our stay it was never launched. In my opinion, it would be better to make a swimming pool for hotel guests, and not a public disco. For 20 days spent in the Laza Hall room, we paid 70.000 rubles. The quality of the rest does not match this price at all. We will not stay at this hotel again and will not recommend to friends. Also, for objectivity, I want to note that every time we go on vacation we go for the positive and try not to pay attention to minor flaws, but in this case, for the first time in all previous holidays, we left disappointed. Good luck choosing your hotel!
Translated automatically from Russian. View original