Внимание,гостиница или дом? Attention, hotel or home?

I'll start in order. We stopped at this wonderful hotel with friends in the evening. I liked the green courtyard, a small font (although it’s clear that they haven’t been cleaned once (We went into the hall and someone joked: we didn’t get into a private house? Yes, it seems beautiful and elegant, but something is wrong here... We approach the reception , well, yes, such an arrogant, pretentious tone and a strange look of a blonde girl. . . what was it? 150 re, and all the products are overdue! We go further, so to speak, ordered dinner, pleasantly surprised, everything is delicious, show-offs are not visible, although we waited a long time for the waiter, and when we returned we began to extort tips. We went to sleep and then the elevator or some other structure began rattled, creaked until 2 am, then noisy neighbors, it felt like they were in the same room with us, there was no sound insulation. Then the staff. . . it looks like a disassembly: like you have a higher salary, and how many interesting things we heard about the owner of the hotel! Attendants be quieter next time, so is it possible))) In the morning I went to see what the walls are made of, but it’s painted, glued drywall, there is no brick and close. Well, no, patience snapped when we returned from the tour in the evening of that day and the same arrogant look of the concierge, and some kind of strange atmosphere. The room was never cleaned. But the funniest thing is that we learned from Sochi comrades about the fate of the hostess of the hotel named Oksana, just like the film Pretty Woman, only here Richard Gere is the glory of frosts)))), I would add a clip-Bag Leningrad to this difficult situation)) ) Well, in general, I would like to wish this "house" to increase the level of culture, service, human relations, and indeed take refresher courses, starting with the leadership! Here is Vladimir (January 2016) Booking. com wrote everything correctly! We have the same feeling! After all, there is no 4 * and close, bought)) "oksana" is the name for this house more suitable.