Lots of flaws

Written: 26 march 2015
Travel time: 9 — 21 march 2015
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 4.0
Food: 8.0
Amenities: 6.0
The hotel is located on the Azau glade not far from the ski lifts to Elbrus. Stayed in a junior suite. The room price included two meals a day breakfast from 8.00 to 10.00 "buffet" + a choice of porridge or scrambled eggs. And dinner from 19.00 to 21.00 consisting of salad soup and a second choice of two courses. But very often the dishes ended, and, unfortunately, there was no choice. The chef at the hotel, unlike everything else, wonderful dishes are very tasty. Cook 5+++. The room has small furniture with traces of time, the walls are shabby in many places, the carpet on the floor is dusty with old stains. I was surprised by the location of the refrigerator, he stood near the bed just at the pillow. Sleeping next to a working refrigerator is a dubious pleasure. The toilet in our room staggered, and in order to flush the water, we had to press the button with force. The bathroom was illuminated by an energy-saving light bulb that flared up for more than 5 minutes, so the light had to be left on or in a state of dusk....The rooms are warm soundproofing is good but on the third floor in the evenings the music from the disco bar located in the attic interfered. Cleaning at the hotel is done at the request of vacationers. But when, after five days of staying at the hotel, I gave the administrator the key for cleaning, she asked me a strange question - how do you clean up?... Linen was changed only when we reminded about it. Towels were changed once in seven days. I was surprised by the condition of the bedding, the blankets, the mattress and the pillows with yellow stains and dirty stains, it seems that they have not been washed since the founding of the hotel. Wi-Fi internet in the rooms does not work well. One gets the feeling that the hotel staff let everything take its course, why make an effort and so they will come. I will not stay at the hotel again.
Translated automatically from Russian. View original