Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
9.0
Cleanliness:
8.0
Food:
7.0
Amenities:
7.0
The hotel is new, have been several times before. Earlier impressions were more positive. Feel the breath of the crisis.
The restaurant is running at full capacity. Dishes end and are not replenished, their end is simply stated. Several times with difficulty they found what to eat low-fat, non-spicy and non-fried. Breakfast coffee is terrible. In cold drinks (compote and hibiscus tea) put an elephantine dose of sugar. Air conditioners are located only in the window area and turn on in the heat at maximum power, which is insufficient for the restaurant as a whole, and it is impossible to stay in the area where they are located due to incredible drafts.
The work of the animators is at a lower level, some seem to be randomly recruited. To conduct a children's master class, the animator asked children (6-10 years old) to help bring heavy banquet chairs from the 2nd floor to the 1st. Of course, there are amazing animators (Marianna is simply wonderful: talented, correct and friendly, previously there was a magnificent Katya Slivtsova) , but they are clearly not enough for the entire hotel with a large number of children and adults.
The "Freeze Frame" club has a terrible stuffiness and an ineradicable smell of something chemical (apparently, finishing materials).
There is no swimming area, although in autumn the construction of a wooden structure called a passage to the beach and changing rooms was started. At the same time, a dam was made, the water in which blooms in a violent color.
There are no water coolers in the cases.
Very expensive mini bar.
During the week, very rusty water flowed from the tap several times. Could not wash the child for 1.5 hours. I wanted to use the shower of the aquatic center, but the situation in it was identical.
I think the carpet in the rooms is a clear minus - it would be enough to put small bedside rugs for comfort. Blackout curtains do not completely cover the windows.
A lot of negative things turned out, perhaps because the mood was spoiled - children and adults managed to get sick during a week of hot August in a magnificent pine forest, which undoubtedly contributed to the air conditioning in the restaurant.
The restaurant is running at full capacity. Dishes end and are not replenished, their end is simply stated. Several times with difficulty they found what to eat low-fat, non-spicy and non-fried. Breakfast coffee is terrible. In cold drinks (compote and hibiscus tea) put an elephantine dose of sugar. Air conditioners are located only in the window area and turn on in the heat at maximum power, which is insufficient for the restaurant as a whole, and it is impossible to stay in the area where they are located due to incredible drafts.
The work of the animators is at a lower level, some seem to be randomly recruited. To conduct a children's master class, the animator asked children (6-10 years old) to help bring heavy banquet chairs from the 2nd floor to the 1st. Of course, there are amazing animators (Marianna is simply wonderful: talented, correct and friendly, previously there was a magnificent Katya Slivtsova) , but they are clearly not enough for the entire hotel with a large number of children and adults.
The "Freeze Frame" club has a terrible stuffiness and an ineradicable smell of something chemical (apparently, finishing materials).
There is no swimming area, although in autumn the construction of a wooden structure called a passage to the beach and changing rooms was started. At the same time, a dam was made, the water in which blooms in a violent color.
There are no water coolers in the cases.
Very expensive mini bar.
During the week, very rusty water flowed from the tap several times. Could not wash the child for 1.5 hours. I wanted to use the shower of the aquatic center, but the situation in it was identical.
I think the carpet in the rooms is a clear minus - it would be enough to put small bedside rugs for comfort. Blackout curtains do not completely cover the windows.
A lot of negative things turned out, perhaps because the mood was spoiled - children and adults managed to get sick during a week of hot August in a magnificent pine forest, which undoubtedly contributed to the air conditioning in the restaurant.
Translated automatically from Russian. View original
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