Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
6.0
Food:
5.0
Amenities:
4.0
Impressions from this hotel.
Pros:
Cleanliness, good facilities.
The cons will have to dwell in more detail.
The goal that I pursued when ordering a room in this hotel (which was announced when ordering):
1) Large, comfortable bed for sleeping.
2) Internet, for work.
And then, I'll tell you what I got instead.
I booked a single standard room on 03/26/2014 upon check-in found that instead of the expected large bed in the room there are 2 small ones. When asked where the large bed that I saw in the photo, they answered me that:
1) I had to indicate that I need a large bed, not 2 small ones (curiously, I take a single room, pay for a single room, and in the end I get two cores instead of a normal bed, apparently I had to write a letter with the incoming number in order to there was no "but you didn't say")
2) According to them, large beds in the standards consist of shifted small ones, I didn’t quite understand how it looks from the technical side, how the limitation of the sides of the beds, the replacement of the mattress, etc. are managed. they seem to be "laid" with a sheet in the middle or something?
On my proposal to organize a large bed, they said that the maid would break her back, and because there are no more standards, then the only option is a more expensive room - the VIP standard (evaluate the play on words, not business, not luxury, but VIP)
I think, okay, the difference is 600 rubles / day (4500). It’s more important to sleep well, and I didn’t want to swear at the entrance, and even more so to watch the maid tear off her back, although I suggested that I could move everything myself, but for some reason my proposal was not met with enthusiasm.
They give me a number 801 (don't take it in any case)
The biggest highlight of the room is that one of its walls is adjacent to the corridor of the business center, while some doors of frequent use (judging by the sounds) are located very close, I don’t know what their walls are made of (gypsum board, seabit ) but the feeling that the bed is in the corridor, the studs on the tiles and the slamming of the doors, is still a pleasure.
Ok, and they didn’t see it, it’s more interesting, I put the laptop on, turn on Wi-Fi, I see the reception area at the level of 5%... trying to enter the password did not lead to anything, it immediately turned off. I see an Internet outlet on the wall, where it says (hold the network cable when removing it), I think it’s fine, now I’ll use it at least, I plug in the cable and, correctly, nothing happens, tk. "network cable not connected".
Further interesting, having decided to shave, I found that the lamp above the mirror was not working in the bathroom, well, ok, you can shave in the corridor.
When I decided to use the bucket in the bathroom, I found that nothing happens when I press the pedal. the lid is broken off.
The designers of the room did not hear about the supply ventilation in the bathroom, or it is well camouflaged and does not work, which is why they had to keep the door open.
After I checked out, I drew the attention of the administrator to all these shortcomings and stated that the level of service and the list of services did not correspond to the declared one, and therefore it was necessary to recalculate in accordance with the quality of service, they promised me, "We will fix everything, then , whenever, there will be recalculations, but there will be no, because we have a program, "but we can make a cup of coffee.
And the fact that their numbers are not monitored, there is no Internet and you can’t have a normal rest, these are already trifles, the main thing is to take money for a "VIP" where even the trash can does not work.
Those. I paid the money in full, in full and immediately, but the service I received was of poor quality and not in full.
Pros:
Cleanliness, good facilities.
The cons will have to dwell in more detail.
The goal that I pursued when ordering a room in this hotel (which was announced when ordering):
1) Large, comfortable bed for sleeping.
2) Internet, for work.
And then, I'll tell you what I got instead.
I booked a single standard room on 03/26/2014 upon check-in found that instead of the expected large bed in the room there are 2 small ones. When asked where the large bed that I saw in the photo, they answered me that:
1) I had to indicate that I need a large bed, not 2 small ones (curiously, I take a single room, pay for a single room, and in the end I get two cores instead of a normal bed, apparently I had to write a letter with the incoming number in order to there was no "but you didn't say")
2) According to them, large beds in the standards consist of shifted small ones, I didn’t quite understand how it looks from the technical side, how the limitation of the sides of the beds, the replacement of the mattress, etc. are managed. they seem to be "laid" with a sheet in the middle or something?
On my proposal to organize a large bed, they said that the maid would break her back, and because there are no more standards, then the only option is a more expensive room - the VIP standard (evaluate the play on words, not business, not luxury, but VIP)
I think, okay, the difference is 600 rubles / day (4500). It’s more important to sleep well, and I didn’t want to swear at the entrance, and even more so to watch the maid tear off her back, although I suggested that I could move everything myself, but for some reason my proposal was not met with enthusiasm.
They give me a number 801 (don't take it in any case)
The biggest highlight of the room is that one of its walls is adjacent to the corridor of the business center, while some doors of frequent use (judging by the sounds) are located very close, I don’t know what their walls are made of (gypsum board, seabit ) but the feeling that the bed is in the corridor, the studs on the tiles and the slamming of the doors, is still a pleasure.
Ok, and they didn’t see it, it’s more interesting, I put the laptop on, turn on Wi-Fi, I see the reception area at the level of 5%... trying to enter the password did not lead to anything, it immediately turned off. I see an Internet outlet on the wall, where it says (hold the network cable when removing it), I think it’s fine, now I’ll use it at least, I plug in the cable and, correctly, nothing happens, tk. "network cable not connected".
Further interesting, having decided to shave, I found that the lamp above the mirror was not working in the bathroom, well, ok, you can shave in the corridor.
When I decided to use the bucket in the bathroom, I found that nothing happens when I press the pedal. the lid is broken off.
The designers of the room did not hear about the supply ventilation in the bathroom, or it is well camouflaged and does not work, which is why they had to keep the door open.
After I checked out, I drew the attention of the administrator to all these shortcomings and stated that the level of service and the list of services did not correspond to the declared one, and therefore it was necessary to recalculate in accordance with the quality of service, they promised me, "We will fix everything, then , whenever, there will be recalculations, but there will be no, because we have a program, "but we can make a cup of coffee.
And the fact that their numbers are not monitored, there is no Internet and you can’t have a normal rest, these are already trifles, the main thing is to take money for a "VIP" where even the trash can does not work.
Those. I paid the money in full, in full and immediately, but the service I received was of poor quality and not in full.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Price / quality discrepancy, the administrator does not follow the numbers.
- My trip to Omsk
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